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Air Canada
Air Canada pilots preparing for landing

Recognized as one of Canada's Top 100 Employers (2016)

Here are some of the reasons why Air Canada was selected as one of Canada's Top 100 Employers (2016), Top Employers for Canadians Over 40 (2016) and Montreal's Top Employers (2016):

  • Air Canada manages the charitable "Air Canada Foundation" to raise funds and donate to initiatives focused on helping children and youth -- including the well-known "Dreams Take Flight" program that takes children from across the county to to Disney for one magical day and the "Wings of Courage" program that recognizes the bravery of children confronted with serious illness
  • Air Canada retirees can stay connected through the "Pionairs" association, a federally registered non-profit organization that was founded in 1977 -- the association boasts a total membership of 24,000 worldwide and maintains a pension and benefits committee, which monitors pension developments and advocates for pension protection and reform
  • Air Canada ensures that employees keep their skills sharp with tuition subsidies, the online Air Canada University program, as well as and extensive in-house training programs for airline crews at four major training facilities across Canada and flight simulation training for pilots, including state-of-the-art flight simulators as well as online through iPads in the comfort of their own home
Air Canada customer service agents ensuring a successful boarding

Employer Background

Industry Air Transportation
Publicly traded yes
Major Canadian hiring locations Montréal QC, Toronto ON, Edmonton AB, Winnipeg MB, Calgary AB, Ottawa ON, Vancouver BC
Full-time employees in Canada 23,142
Part-time employees in Canada 2,138
Full-time employees worldwide 24,240
Workforce engaged on a contract basis 1.3%
Average age of employees in Canada 46
Longest serving employee 50 years

Physical Workplace A

Commuter amenities transit subsidies, free parking, secure/sheltered bicycle parking
Workplace features quiet room and medical clinic, while many Air Canada employees are found working with breathtaking views of the world from 35,000 feet, the airline's head office is located in a 7-storey office building as part of the Air Canada YUL Dorval campus, which is composed of 9 buildings (office and hanger/workshops) connected through an underground network of tunnels (as part of ongoing renovations, Air Canada seeks employee feedback though representative employees from across the company who provided input on everything from storage space design to final decor, telecommuter workstations, religious observance room, self-serve lunchroom, outdoor barbecue, outdoor patio, discounts at local restaurants
Employee lounge amenities comfortable seating, televisions are available in common areas for major events
Onsite cafeteria healthy menus, special diet menus, subsidized meals, newly renovated cafeteria with outdoor terrace and new menu-themed days (such as Italian food in celebration of the launch of the new Montréal to Milan route)
Onsite fitness facility (employees only) subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (pilates, aerobics, running club), weights, shower facilities, easy all-weather underground access
Other nearby amenities Golds Gym, Club Sportif Cote de Liesse, fitness club, daycare, restaurants, shopping mall, great views of landings and take-offs, easy highway access and shuttle bus service, onsite Tim Hortons, dry cleaning service, onsite banking

Work Atmosphere & Communications B

Recent social events celebrated the arrival of its first Boeing 787 Dreamliner by flying 100 employees (contest winners and personnel who have worked on the 787 project) to Seattle to accompany the plane on its maiden voyage from Seattle, Washington, hosted an international celebration for its recognition of the "Skytrax Best North American Carrier" designation for the fifth consecutive year, family days in Montréal, Toronto and Vancouver (include amusement park days, aircraft tours, hot dogs and ice cream for the kids), long-service awards
Cultural aspects employee sports teams, business casual dress, casual dress Fridays, music while working
Employee communications intranet site, company newsletter, traditional/email suggestion box
Other in-house communications "Pionairs" retiree association with over 15,000 members

Financial Benefits & Compensation A

Financial benefits note Air Canada has multiple employee groups, financial benefits may vary by position
Long-term savings defined-contribution (DC) pension
Long-term planning phased-in retirement work options, life & disability insurance
Share purchase plan available to all employees
Profit-sharing plan available to all employees
Year-end bonuses available to all employees
Additional financial benefits air travel discounts (applies to immediate family) and vacation package discouts (includes cruises and hotels), duty free store discounts, personal goods shipping discounts with Air Canada Cargo, discounts on a range of merchandise advertised through the company's intranet (from cellphones to spa treatments), with five union groups, salary levels are set through the collective bargaining process for the majority of employees

Health & Family-Friendly Benefits B

Health plan note Air Canada has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 20 hours per week
Waiting period for coverage 180 days
Family coverage option yes
Retiree coverage with no age limit yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy), no waiting period for some positions
Family-friendly benefits note Air Canada has multiple employee groups, family-friendly policies may vary by position
Additional family-friendly benefits extended parental leave to unpaid leave
Alternative work options flexible work hours, 35-hour work week (with full pay), compressed work week, telecommuting
Additional family-friendly information for some positions, new moms receive maternity top-up payments (up to 70% for 17 weeks)

Vacation & Personal Time-Off C+

Vacation note Air Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Unpaid leave maximum 12 months
Self-funded/deferred salary leave maximum 12 months
Additional time-off information management employees start with 3 weeks of paid vacation, moving to a maximum of 5 weeks, vacation purchase program for some positions

Employee Engagement & Performance B

Managers receive performance review training yes
Exit interview exit interview option is available for departing employees
Performance recognition long-service awards, annual peer-to-peer recognition awards (last year's winners enjoyed a three-day retreat in Bahamas with the President & CEO), share awards plan
Outside survey period outside consultant surveys are held every 24 months

Training & Skills Development A+

In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Tuition subsidies (related to job) yes
Tuition subsidy coverage employer covers up to 100% of tuition per year
Tuition subsidies (unrelated to job) yes
Unrelated tuition subsidy coverage employer covers up to 50% of non-related tuition per year
Unique training & development programs wide range of in-house training programs, from language training (French or English), flight training (the airline's largest simulator can accommodate 65 passengers and can reproduce a range of scenarios), and the formal online Air Canada University (ACU) that offers a range of programs

Community Involvement A+

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer
Total number of charities supported last year approximately 300 charitable and community organizations were supported last year
Some of the community organizations supported The Children's Miracle Network, Breakfast Club of Canada, Pathways to Education, Down Syndrome Research Foundation, Bullying Ends Here, Autism Spectrum (supports a number of orgnizations), Big Brothers Big Sisters, Camp Health, Hope and Happiness
Charitable giving matches employee donations, matches employee volunteer hours with company donations
Community highlight The Air Canada Foundation was established in 2012 is a registered non-profit organization dedicated to supporting charities and initiatives in support of the health and wellness of children. Every year, employees volunteer and raise money through a range of activities in support of this mandate, such as the annual Air Canada Foundation Golf Tournament, Wings of Courage (to recognize the bravery of children fighting illness), and the Dreams Take Flight program where the airline and its employees volunteer to raise money in support of the annual flight to Disneyworld (or Disneyland) whisking away hundreds of children with physical, mental and social challenges for one magical day away. In addition, the "Air Canada Foundation Volunteer Involvement Program" provides financial support to those charitable organizations where individual employees volunteer.

Recognized as one of Canada's Best Diversity Employers (2016)

Here are some of the reasons why Air Canada was selected as one of Canada's Best Diversity Employers (2016):

  • Air Canada maintains regional diversity committees in Montréal, Toronto and Vancouver, compromised of representatives from all designated groups and a variety of different positions -- committees provide employees with a forum to share and discuss work related issues and best practices to improve the overall work environment
  • Air Canada hosted two "Women in Aviation" events to encourage female employees to establish internal networks -- the events featured panel discussions with senior-level women at the organization as well as female executives from across the aerospace industry and resulted in the creation of four internal discussion groups on career management, balancing career and quality of life outside of work, diversity and inclusion, and difficult conversations and feedback
  • In partnership with imagineNATIVE, Air Canada offers "imagineNATIVE Shorts Program", a compilation of shorts from the imagineNATIVE Film Festival (containing films from well-known indigenous filmmakers) to customers as part of their in-flight entertainment programming
Air Canada employee
"I'm happy and proud to work for a team that not only accepts diversity but embraces and leverages it for success. Meeting people with different cultures, identities, abilities, and experiences made it easy to feel like I belonged. I started working here less than two years ago and it's still refreshing to see Air Canada represent the Canadian mosaic of people." Clare L., Administrative Assistant, Strategic Procurement


Industry Air Transportation
Major Canadian hiring locations Montréal QC, Toronto ON, Edmonton AB, Winnipeg MB, Calgary AB, Ottawa ON, Vancouver BC
Full-time employees in Canada 23,142
Workforce representation female employees (40.1 %), female managers (42.8 %), visible minority employees (20.2 %), visible minority managers (17.9 %), Aboriginal employees (1.1 %), Aboriginal managers (.8 %)
Diversity programs for disabilities, women, visible minorities, Aboriginal peoples, LGBT
Formal commitment diversity committees (Montreal, Toronto, Vancouver)
Diversity community partnerships Aboriginal Human Resources Council, Canadian Centre for Diversity and Inclusion, Pride at Work Canada, Catalyst, Employment Society in Vancouver, SCE Lifeworks, Canadian Council on Rehabilitation and Work (career fair for persons with disabilities)

The Career Directory

Air Canada has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.

Highlights for New Grads

Industry Air Transportation
Major Canadian hiring locations Montréal QC, Toronto ON, Edmonton AB, Winnipeg MB, Calgary AB, Ottawa ON, Vancouver BC
Full-time employees in Canada 23,142
Part-time employees in Canada 2,138
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, leadership training
Tuition subsidies (related to job) yes
Typical new grad positions Engineering, Operations, Finance, IT, Marketing, Product Development, Customer Service, In-Flight Service, Maintenance and Cargo positions
Starting salary $45K to $50K
Work perks health benefits for new employees, flexible work hours, telecommuting
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job

Academic fields recruited

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