Recognized as one of Alberta's Top Employers (2017)
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Mar 21, 2017)
Here are some of the reasons why Alberta Gaming and Liquor Commission / AGLC was selected as one of Alberta's Top Employers (2017):
- Employees working at AGLC receive 3 weeks of paid vacation allowance to start, moving to 7 weeks over the course of their careers -- the organization also considers previous experience when setting individual vacation entitlements and offers up to 3 paid personal days off each year
- AGLC's head office features a number of amenities including an onsite cafeteria with healthy and special-diet menus, an employee lounge and free membership to an onsite fitness facility -- additionally, the office is conveniently located near a variety of outdoor sport facilities, which include ball diamonds, cross-country skiing, outdoor ice surfaces, tennis courts, soccer and football fields
- As part of AGLC's health benefits plan, the organization offers employees flexibility in determining levels of coverage through a health spending account (ranging from $750 up to $950, depending on employee group) and a wellness spending account of up to $1,000 per year
Alberta Gaming and Liquor Commission - benefitting communities
Byron Ofner grew up in the City of St. Albert, where the Alberta Gaming and Liquor Commission (AGLC) is the largest local business. "They were an employer-of-choice for me, even from a young age," says Ofner, who is now Director of Internal Audit for the Crown commission.
As a young community association hockey player, Ofner and his teammates benefited from funds raised through casinos and bingos licensed by the AGLC. His father headed many charitable groups and dealt frequently with the commission. "You'd be hard-pressed to find someone in Alberta who hasn't benefited from the funds raised through liquor and gaming," says Ofner.
It's the kind of story that's behind the AGLC's tagline, "We All Play a Part".
The AGLC regulates the province's liquor and gaming industries. Over the last 20 years, the commission has provided over $28.1 billion in combined charitable gaming and lottery funding to charity and community-based initiatives across Alberta.
"One of the ways we measure our success is through employee engagement," says President & CEO Bill Robinson. "Our score rose 12 per cent between 2014 and 2016. It is now at 68 per cent, which is quite strong."
The AGLC maintains a culture where people are encouraged to speak up and exchange ideas. "This is partly how we've achieved being one of Alberta's top employers for the second year running," says Robinson.
Employees are supported in building a healthy workplace through learning opportunities, community volunteering opportunities, peer nominated achievement awards, health and wellness events, and multiple feedback
When it comes to hiring, Robinson says he looks for specific skills, but also a certain fit. "I encourage our HR people to sometimes consider taking a chance on people who are willing to learn, are inquisitive and will think off the grid."
In partnership with the University of Alberta, the AGLC has developed a unique manager's development program to promote career growth. There is also a strong succession planning program that identifies top performers and grooms them for future opportunities when senior executives retire.
Management is expected to lead by example by living out AGLC's values, which include integrity, respect, innovation, collaboration and excellence. Observes Robinson: "If you want people to behave a certain way, you need to reflect that in your own behaviour."
Most of all, says Robinson, the AGLC strives to provide a sense of engagement and purpose. "Our staff quite rightly take pride in what they do and feel positive about being here."