Ottawa, City of
City of Ottawa employees display objects from the Billings Museum's collection

Recognized as one of Canada's Top 100 Employers (2016)

Here are some of the reasons why Ottawa, City of was selected as one of Canada's Top 100 Employers (2016) and National Capital Region's Top Employers (2016):

  • City of Ottawa employees working at City Hall can enjoy a number of onsite amenities including a cafeteria (with healthy and special diet menus) and an onsite fitness centre, with subsidized membership, exercise equipment and instructor-led classes
  • City of Ottawa helps employees balance their work and personal lives through a variety of alternative work arrangements and maintains a workplace wellness and productivity network to provide employees with access to resources on physical, mental and emotional health and well-being
  • City of Ottawa encourages employees to develop their skills through in-house apprenticeships and training programs, a number of leadership training initiatives to help foster high potential employees and tuition subsidies for courses at outside institutions
City of Ottawa city by-law officers

Employer Background

Industry Municipal Government
Major Canadian hiring locations Ottawa ON
Full-time employees in Canada 12,220
Part-time employees in Canada 4,624
Average age of employees in Canada 41.1
Longest serving employee 45.3 years

Physical Workplace A

Commuter amenities transit subsidies, car-pool sign-up program, secure/sheltered bicycle parking
Workplace features the City's main location (City Hall) is centrally located in the heart of downtown Ottawa and consists of two wings, a modern wing and a heritage wing that was originally constructed in 1875, the central location lets employees enjoy numerous festivals in the nation's capital, including the International Jazz Festival, the grounds feature a number of sculptures, an atrium, art galleries (City Hall Art Gallery) and the Rink of Dreams, offices feature a Sports Hall of Fame, courtyard with picnic tables, walking and bicycle trails near the Rideau Canal, telecommuter workstations, outdoor patio
Employee lounge amenities comfortable seating
Onsite cafeteria healthy menus, special diet menus
Onsite fitness facility (employees only) subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (yoga, cardio-kickboxing, boot camp), rowing machines, weights, shower facilities, (most major locations have a fitness facility with $5 memberships for employees)
Other nearby amenities Jack Purcell Community Centre, fitness club, Confederation Park, daycare, restaurants, shopping mall, By-ward Market, National Arts Centre, National Gallery of Canada

Work Atmosphere & Communications B

Recent social events the Mayor's annual festive lunch at Christmas, the Mayor's summer barbecue for summer students, annual retirement ceremony, long service awards
Cultural aspects employee sports teams, business casual dress, casual dress Fridays
Employee communications intranet site, company newsletter, traditional/email suggestion box

Financial Benefits & Compensation A

Financial benefits note City of Ottawa has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension
Long-term planning life & disability insurance
Additional financial benefits year-end bonuses for some employees

Health & Family-Friendly Benefits A

Health plan note City of Ottawa has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Minimum hours worked for coverage 24 hours per week
Waiting period for coverage 180 days
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy), eyecare ranges from $250 to $375 every two years, optional critical illness, life and accidental insurance, workplace wellness and productivity network to provide employees with access to resources on physical, mental and emotional health and well-being
In vitro fertilization (IVF) $15,000 per lifetime
Family-friendly benefits note City of Ottawa has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 93% of salary for 17 weeks
Parental top-up (mothers) up to 93% of salary for 12 weeks
Parental top-up (fathers) up to 93% of salary for 12 weeks
Adoption top-up up to 93% of salary for 12 weeks
Additional family-friendly benefits daycare centre onsite
Alternative work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting
Additional family-friendly information maternity leave top-up ranges from 10 to 17 weeks, depending on employee group

Vacation & Personal Time-Off B

Vacation note City of Ottawa has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Maximum vacation allowance employees move to a maximum of 7 weeks of vacation over their career
Unpaid leave maximum 12 months
Self-funded/deferred salary leave maximum 12 months
Additional time-off information majority of employees start with 3 weeks of paid vacation (fire department and management employees start with 2 and 4 weeks of vacation, respectively)

Employee Engagement & Performance B+

Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition on-the-spot rewards, long-service awards, unique awards tailored to the recipient, peer-to-peer recognition program for client service, leadership, health, safety and wellness, teamwork and collaboration, and personal achievement, diversity and inclusion awards, environmental excellence awards, City Manager's Award for Excellence (four categories, including innovation in the community, innovation internally, leadership and making people a priority), employee recognition month every June
Outside survey period outside consultant surveys are held every 24 months

Training & Skills Development A

Career planning in-house career planning services
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Tuition subsidies (related to job) yes
Tuition subsidies (unrelated to job) yes
Unique training & development programs manages several in-house apprenticeship and skilled trades programs for many branches of the City's operations, various leadership and management development courses to help foster high potential employees

Community Involvement B+

Scope of charitable involvement local
Employee charitable involvement employees are involved in selection of charities
Some of the community organizations supported United Way (through the annual campaign employees support numerous local and national charitable endeavours)
Community highlight Through its ongoing support of the annual United Way fundraising campaign, employees have raised over $6.6 million for the charity since 2001. Employees have the option to direct their donations to the many charities supported by the United Way or instruct the United Way to direct where most needed.

Recognized as one of Canada's Best Diversity Employers (2016)

Here are some of the reasons why Ottawa, City of was selected as one of Canada's Best Diversity Employers (2016):

  • City of Ottawa established an immigration strategy which includes employment initiatives and economic development programs such as the Annual Immigrant Entrepreneurship Awards, to recognize the achievements of new Canadians, and the Professional Internship for Newcomers Program, which provides temporary work placements for newcomers -- in the past year, the internship program resulted in 14 temporary placements of seven newcomers
  • In partnership with Hire Immigrants Ottawa, the City of Ottawa hosts an annual coaching event for new Canadian job-seekers that includes opportunities to meet HR professionals -- the city also promotes the integration of new Canadians through participation in the Ottawa Local Immigrant Partnership
  • City of Ottawa is a member of the Employment Accessibility Resource Network (EARN), a joint initiative between service providers and employers to help persons with disabilities find employment, and hosted EARN's first annual career fair in 2014, attracting over 155 job-seekers with disabilities -- additionally, the city partnered with community agencies and service providers such as Ys Owl Maclure Co-Operative Centre, Ottawa-Carleton Lifeskills, and Ottawa-Carleton District School Board, provided work placements to students and adults with disabilities
City of Ottawa Parks and Recreations employees at a city park


Industry Municipal Government
Major Canadian hiring locations Ottawa ON
Full-time employees in Canada 12,220
Workforce representation female employees (43.3 %), female managers (53.8 %), visible minority employees (8.6 %), visible minority managers (3.9 %), Aboriginal employees (1.5 %), Aboriginal managers (.25 %)
Diversity programs for disabilities, women, visible minorities, Aboriginal peoples, LGBT, new Canadians
Formal commitment corporate diversity and inclusion management working group
Unique diversity initiatives diversity cafe discussions (new immigrant experience, immigrant youth, addictions and the multigenerational workforce), internal diversity and inclusion employee awards, Youth Futures mentoring and leadership training program for young people who are new Canadians, visible minorities or individuals living in poverty (developed by department of Parks, Recreation and Culture), youth mentorship program for participants between the ages of 15 and 25
Diversity community partnerships Kagita Mikam (career fair for Aboriginal peoples)

Recognized as one of Canada's Greenest Employers (2016)

Here are some of the reasons why Ottawa, City of was selected as one of Canada's Greenest Employers (2016):

  • City of Ottawa is one of Canada's most progressive cities when it comes to long-range transportation planning -- the City manages the Ottawa Pedestrian Plan, which has a stated goal of creating a "world-class" pedestrian city and recently updated its Ottawa Cycling Plan, which includes the addition of segregated bike lanes downtown -- additionally, the City continues to expand its electric rail transit system for commuters
  • City of Ottawa maintains a "Green Fleet Plan" to address its own day-to-day emissions -- currently the City has over 35 hybrids, one electric vehicle and recently installed its first electric vehicle charging station at City Hall (also available to the public)
  • City of Ottawa hosts a unique "Environmental Excellence Award", presented annually to individuals and teams who develop projects to reduce the City's overall corporate environmental footprint or the community's entire environmental footprint -- employees also have the opportunity to nominate peers for the award
  • City of Ottawa updates its "Green Building Policy" annually and currently has 20 LEED certified buildings, including four Gold-certified and 10 Silver-certified structures -- the City is also undertaking major development projects that will target LEED certification, from the large Lansdowne Redevelopment project to the Ottawa Art Gallery expansion
Cyclist using one of the City of Ottawa's segregated bike lanes


Major Canadian hiring locations Ottawa ON
Full-time employees in Canada 12,220
Senior executive who oversees initiatives General Manager, Environmental Services Department
Formal strategy/policy name City of Ottawa Official Plan (incorporates an Environmental Strategy and numerous environmental programs, from the City's formal cycling plan to a climate change action plan to parks management and development)
Unique green initiatives Waste Explorer and the Recollect Tool (online tools to help residents find where and how to properly dispose of waste), Take it Back Program (partnership with over 700 businesses to provide reuse, recycling and proper disposal options), Greenhouse Gas Roundtable (hosted event with over 200 community participants to update the City's Air Quality and Climate Management Plan), Ottawa River Action Plan (currently supporting 17 ongoing projects along the the Ottawa River)
In-house waste reduction and recycling battery drop-off at 150 facilities, scrap metal collection, compact fluorescent bulbs
Commuter amenities transit subsidies, car-pool sign-up program, secure/sheltered bicycle parking
In-house environmental audit yes
External environmental audit yes
Green community initiatives Tim Hortons Cleaning the Capital (annual spring city-wide clean-up campaign hosted since 1994), Bike to Work Month (in partnership with the Ottawa EnviroCentre), Adopt-a-park (encourages community involvement in park care), Community Environmental Grants Program (provides funds to non-profit organizations that are managing local, smaller-scale stewardship initiatives), Environmental Outreach Program (works with a variety of community organizations every year, including schools and hospitals)
Other location LEED Gold
Building footprint includes PV solar panels, other building accreditation (BOMA etc.)

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