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Nuance Communications Canada Inc.
Nuance Communications employees preparing to participate in a Centraide event

Recognized as one of Canada's Top 100 Employers (2018)

Here are some of the reasons why Nuance Communications Canada Inc. was selected as one of Canada's Top 100 Employers (2018) and Montreal's Top Employers (2017):

  • Nuance Communications maintains a formal incentive performance program as well as various awards to recognize exceptional performance, including an annual Values Award, for employees who best demonstrate company values, and a Patent Award, to encourage employee creativity
  • As part of the company's health plan, Nuance Communications employees receive an annual wellness account of $150 as well as a health spending account for additional coverage (to $500 annually) -- the company also brings in a professional yoga instructor for regular onsite classes
  • New employees receive 4 weeks of paid vacation allowance to start and can take advantage of flexible work hours and a telecommuting option
Nuance Communications employees participating in a Big Bike Ride in support of Heart and Stroke Foundation

Employer Background

Industry Software Publishers
Established in Canada 1998
Publicly traded yes
Parent company Nuance Communications Inc.
Parent company head office Burlington, MA, United States
Major Canadian hiring locations Montréal QC, Waterloo ON, Ottawa ON
Full-time employees in Canada 791
Part-time employees in Canada 41
Full-time employees worldwide 13,500
Workforce engaged on a contract basis 5%
Average age of employees in Canada 41
Longest serving employee 17.9 years

Physical Workplace B+

Commuter amenities transit subsidies, subsidized parking, secure/sheltered bicycle parking
Workplace features unique downtown head office is located inside the historic converted Eaton's department store, a designated heritage building constructed in 1925, the building is home to numerous retail shops and offices and offers easy access to great restaurants and cafés, additional workplace features include a first aid room (with bed for rest if needed), onsite lunch hour and after work yoga classes hosted regularly by professional instructors, BIXI bike station (shared-use bicycles available for free use for 1 hour periods), telecommuter workstations, discounts at local restaurants
Employee lounge amenities comfortable seating, music, television, video games, foosball table, table tennis, telephone booths for private conversations, multiple lounge areas throughout the office, self-serve coffee machines (serving Starbucks, cappucino and espresso), vending machine with healthy snacks
Snacks available fresh fruit available on a regular basis
Other nearby amenities YMCA and YWCA, fitness club, Mount Royal Mountain, McGill University Campus, daycare, restaurants, shopping mall, all weather access to shops, restaurants and the Métro through the city's underground pedestrian network

Work Atmosphere & Communications A

Employee social committee name Montréal Social Committee (est. 2005)
Recent social events annual employee holiday party at Christmas, photo booth party, gift basket draws to celebrate Mother's Day, foosball tournaments (head office features two high-end Italian tables), annual wellness fair with health assessments, health vendor booths and flu shots
Cultural aspects business casual dress, casual dress (e.g. jeans) daily, music while working
Employee communications intranet site, company newsletter, internal social media

Financial Benefits & Compensation B+

Financial benefits note Nuance Communications has multiple employee groups, financial benefits may vary by position
Employee salary reviews individual salaries are reviewed every 6 months
Long-term savings matching RSP
Long-term planning life & disability insurance
Share purchase plan available to all employees yes
Profit-sharing plan available to all employees
Year-end bonuses available to all employees
Referral bonuses (max) new employee referral bonuses (up to $10,000) for some positions
Signing bonuses available for some positions

Health & Family-Friendly Benefits B

Health plan note Nuance Communications has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 70% of the premiums
Minimum hours worked for coverage 28 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Health spending account up to $500 each year
Wellness spending account up to $150 each year
Other health plan information discounted gym memberships at nearby facilities
Family-friendly benefits note Nuance Communications has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 100% of salary for 8 weeks
Additional family-friendly benefits extended parental leave to unpaid leave
Alternative work options flexible work hours, telecommuting

Vacation & Personal Time-Off A

Vacation note Nuance Communications has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Maximum vacation allowance employees move to a maximum of 4 weeks of vacation over their career
Company paid days off employees receive 2 personal days off, as determined by their employer
Unpaid leave maximum 1 month

Employee Engagement & Performance B+

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, tailored and unique rewards (i.e. travel), formal Incentive Performance Program (annual bonuses for full-time employees), annual Values Award (quarterly award for employees who best demonstrate company values), Peer of the Year award (colleague award includes gifts such as a new iPad), Patent Award to encourage employee creativity
In-house survey period in-house surveys are conducted every 18 months
Outside survey period outside consultant surveys are held every 18 months

Training & Skills Development B+

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives in-house training, online training, paid internships
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $3,000 in tuition subsidies for job-related courses per year
Unique training & development programs online learning and development initiative called Nuance University

Community Involvement B

Scope of charitable involvement local
Employee charitable involvement employees are involved in selection of charities
Total number of charities supported last year approximately 1 charitable and community organization were supported last year
Charitable giving matches employee donations
Community highlight An employee-based committee reviews the company's charitable program, electing to support the annual Centraide initiative that in turn, supports organizations and initiatives across the city. As part of Centraide's annual campaign, employees host a variety of fundraisers, raising over $66,000 last year through bake sales, pizza sales, raffles for NHL tickets, and even a foosball tournament.

Recognized as one of Canada's Top Employers for Young People (2017)

Here are some of the reasons why Nuance Communications Canada Inc. was selected as one of Canada's Top Employers for Young People (2017):

  • Nuance Communications employees can participate in "Engineering Excellence", a program to support the professional development of Nuance technologists -- the program offers live and recorded sessions, videos and blog posts on technical and non-technical topics, and skills development recommendations to support technical learning
  • Nuance Communications provides students with unique development opportunities through an internship program and hosts executive lunch and learns specifically to allow interns to meet the company's senior executive team -- additionally, the company offers workshops to help interns build their resume, prepare for an interview and maximize use of their LinkedIn account
  • Nuance Communications encourages employees to cultivate creativity through innovation challenges -- employees work in teams to address a known challenge or opportunity and present their final product, solution or improvement (with winners chosen by a panel and by popular vote)
Nuance Communications employees during a company 'hackathon'

Highlights

Industry Software Publishers
Major Canadian hiring locations Montréal QC, Waterloo ON, Ottawa ON
Full-time employees in Canada 740
Student opportunities summer jobs, co-op opportunities, paid internships
Annual tuition maximum employer pays up to $3,000 in tuition subsidies for job-related courses per year
Career development in-house training, online training, in-house career planning services, leadership training, online employee skills inventory
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Unique initiatives social celebrations specifically for interns such as a foosball tournament (interns versus managers), end-of-term celebrations, an HR career coaching and networking workshop, sponsorship of local university hackathons

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