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Provincial Health Services Authority / PHSA
PHSA employees on the BC Women's Hospital Perinatal Team

Recognized as one of Canada's Top 100 Employers (2016)

Here are some of the reasons why Provincial Health Services Authority / PHSA was selected as one of Canada's Top 100 Employers (2016) and BC's Top Employers (2016):

  • Employees at PHSA's main location can take advantage of a variety of onsite amenities, including a nap room, cafeteria (with healthy and special-diet menus) and subsidized access to an onsite fitness facility (with instructor-led classes such as yoga and belly dancing) -- the hospital also offers secure bicycle parking, onsite shower facilities and one of the most scenic bike rides in the country that leads into Stanley Park
  • In addition to the hospital's in-house wellness team, PHSA manages a unique "Health Promotion Initiative Fund" to provide employees with subsidies to start their own healthy workplace initiatives, such as a community garden program at the corporate office, customized Paramedic workout programs at BC Emergency Health Services and a Lunch Box project at the Child and Family Research Centre
  • True to its West Coast heritage PHSA is one of the country's greenest healthcare institutions, establishing "Energy Guidelines" for future building renovations and new construction (with a number of LEED certified structures), support for the three-week long Clean Commuter Challenge last year (over 145 employees participated), installing electric vehicle charging stations (as part of a provincial initiative), and working with TravelSmart to help reduce the number of single occupancy vehicle commutes to work
PHSA nurses in the neonatal intensive care unit at BC Women's Hospital
PHSA psychologist working at BC Children's Hospital
PHSA employee from BC Emergency Health Services accepting a Long Service Award

Employer Background

Industry General Medical and Surgical Hospitals
Full-time employees in Canada 10,028
Part-time employees in Canada 8,155
Workforce engaged on a contract basis 1.15%
Average age of employees in Canada 43.3
Longest serving employee 45 years

Physical Workplace

Commuter amenities transit subsidies, car-pool sign-up program, subsidized parking, secure/sheltered bicycle parking
Workplace features PHSA's corporate head office is a modern, centrally-located building, steps away from the beach, and provides stunning views of False Creek, Granville Island, the marina and the mountains, the office features green spaces on balconies (for employees to grow fresh fruit and vegetables), onsite coffee shops such as Starbucks and Tim Horton's, telecommuter workstations, nap room, religious observance room, outdoor barbecue, outdoor patio, discounts at local restaurants
Employee lounge amenities comfortable seating, music, television, board games
Onsite cafeteria healthy menus, special diet menus
Onsite fitness facility (employees only) subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (bootcamp, yoga, belly dancing, pilates, walking and running clinics), rowing machines, weights, shower facilities
Other nearby amenities YMCA, Steve Nash Fitness World, fitness club, Stanley Park, David Lam Park, Seawall, daycare, restaurants, shopping mall, Granville Island Market, Yaletown, English Bay, Maritime Museum, Space Centre

Work Atmosphere & Communications

Employee social committee name Hospital Liaison Committee (est. 1988) and other committees at hospital sites
Recent social events National Nursing Week celebrations, employee recognition events such as pancake breakfasts and barbecues, celebrations for employee milestones, such as retirement, long service awards and external awards celebrations
Cultural aspects employee sports teams, business casual dress, casual dress (e.g. jeans) daily, casual dress Fridays, music while working
Employee communications intranet site, company newsletter, traditional/email suggestion box
Other in-house communications quarterly town halls, Leader's Forum for senior-level employees

Financial Benefits & Compensation

Outside salary surveys participates in outside salary surveys every 18 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension
Long-term planning retirement planning assistance, phased-in retirement work options, life & disability insurance
Referral bonuses new employee referral bonuses (up to $300) for some positions

Health & Family-Friendly Benefits

Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, chiropractor, alternative coverage (e.g. accupuncture, naturopathy), established a Health Promotion Initiative Fund to provide employees with subsidies to start their own healthy workplace initiatives and since it's inception, the Fund has awarded over $3,700 to nine successful projects
Maternity top-up (mothers) up to 85% of salary for 17 weeks
Additional family-friendly benefits extended parental leave to unpaid leave, daycare centre onsite
Alternative work options flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting
Additional family-friendly information compassionate leave top-up (to 100% of salary for 3 days plus 2 days for travel time), some employees may receive additional parental leave top-up, including for fathers and adoptive parents

Vacation & Personal Time-Off

Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Maximum vacation allowance employees move to a maximum of 10 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Unpaid leave of absence option yes
Additional time-off information starting vacation varies by employee group with some employees receiving 3 weeks of paid vacation to start, moving to a maximum of 7 weeks

Employee Engagement & Performance

Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer-recognition awards, long-service awards, tailored and unique rewards (i.e. travel), PHSA+ Awards to recognize exceptional performance, Awards of Excellence for employees who go above and beyond the call of duty for patients
Outside survey period outside consultant surveys are held every 18 months

Training & Skills Development

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation, tuition subsidies related to job
Tuition subsidies (unrelated to job) yes
Financial bonuses for course completions yes
Unique training & development programs no set limit for tuition subsides with coverage set on a case-by-case basis, dedicated training programs for various healthcare occupations, such as clinical placements for cytotechnology students, a radiation therapy service technologist trainee program and a medical lab technologist program, to name a few, "imPROVE" program to teach, coach and mentor all PHSA employees (clinical and non-clinical) to improve patient care and work processes

Community Involvement

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer
Some of the community organizations supported United Way, Dress for Success, CIBC Run for the Cure, Child Life Foundation
Community highlight In addition to their important role in serving British Columbians, PHSA works collaboratively with community based health care providers, partnering health authorities and patients to address community health and social issues across the province. Each year, the organization and its employees actively participate in fundraising activities for United Way, raising over $30,000 year over year.

Recognized as one of Canada's Top Employers for Young People (2016)

Here are some of the reasons why Provincial Health Services Authority / PHSA was selected as one of Canada's Top Employers for Young People (2016):

  • PHSA works with a number of post-secondary institutions to provide internships, co-op opportunities and practicum placements to students in a variety of fields, including medical laboratory roles, cytogenetics, clinical genetics technology and information management/ information technology
  • PHSA offers a Radiation Therapy Service Technologist Trainee Program, which features dedicated training and practical experience for up to 5 years, depending on the trainee's prior experience
  • Each year, PHSA places 200 students in its BC Ambulance Service education program for primary and advanced care paramedics, hiring over 70% of participants upon program completion -- additionally, the organization encourages high school students to consider a career as a paramedic through workshops, training, mock scenarios with participants responding to calls and operations field trips
PHSA nurses at BC Children's Hospital
PHSA HR staff delivering healthy snacks to PHSA employees at the BC Centre for Disease Control

Highlights

Industry General Medical and Surgical Hospitals
Full-time employees in Canada 10,028
Student opportunities summer jobs, co-op opportunities, paid internships, tuition subsidies related to job
Career development in-house training, online training, in-house career planning services, mentoring, leadership training, online employee skills inventory, apprenticeship/skilled trades programs
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Unique initiatives BC Women's Perinatal Nursing Program for new graduates, employed student nursing program, Health Care Students to Practice website, 12-month paid Child Life Fellowship, respiratory therapist practicum placements for Thomson Rivers University students, open house for students enrolled in perinatal and neonatal nursing programs, with over 5,000 students and experienced nurses in attendance

Recognized as one of Canada's Greenest Employers (2016)

Here are some of the reasons why Provincial Health Services Authority / PHSA was selected as one of Canada's Greenest Employers (2016):

  • PHSA launched the "Green+Leaders" program in 2009 to promote environmentally conscious behaviour in the workplace, such as sustainable transportation, expanded recycling programs and a number of paper use, energy and waste reduction initiatives -- over 70 leaders participate in the program, hosting outreach events and introducing new initiatives throughout the year
  • Over 230 PHSA employees participated in the 3-week long Clean Commuter Challenge last year, comprising over 50 teams who showed their support for sustainable commuting -- on location, the Green+Leader bicycle commuters work directly with the Director of Property and Asset Management to construct new secure bike lockers, shower facilities and change rooms to make riding to work easier
  • As part of an overall provincial campaign, the PHSA installed six electric vehicle charging stations and is working with TravelSmart to help reduce the number of single occupancy vehicle trips as well as encourage other commuting options
  • PHSA developed "Energy Guidelines" for future building renovations and new constructions -- achievements thus far include: BC Cancer Research Centre (LEED Gold certified), BC Centre of the North (constructed to meet LEED Gold standards and features rooftop garden for employees to use), and the Mental Health building at Children's and Women's Health Centre (LEED Silver certified)
PHSA employee spearheads an on-site composting program at the Sunny Hill Health Centre for Children

Highlights

Full-time employees in Canada 10,028
Employee green team Green+Leaders (over 70 active teams across the province), and the Energy and Environmental Sustainability Team
Senior executive who oversees initiatives Energy and Environmental Sustainability Team (comprised of 7 members, including an Executive Director, Environmental Sustainability, the Director, Energy and Environmental Sustainability, two Managers, Environmental Sustainability, and three Energy Manager positions
Unique green initiatives Green+Leaders program offers paid volunteer time for sustainability initiatives (up four paid hours per month from October to May), BC Green Care (dedicated green social networking site for employees)
In-house waste reduction and recycling organics
Commuter amenities transit subsidies, car-pool sign-up program, secure/sheltered bicycle parking
In-house environmental audit yes
External environmental audit yes
Publishes sustainability report yes
Green community initiatives TravelSmart, and Commuter Challenge (over 230 employees participated last year), Bike to Work Week,
Other location LEED Gold
Building footprint includes new constructions must be built to meet LEED Gold standards, other building accreditation (BOMA etc.)

The Career Directory

Provincial Health Services Authority / PHSA has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
PHSA employees working in the Child and Youth Mental Health Program at the BC Children's Hospital

Highlights for New Grads

Industry General Medical and Surgical Hospitals
Full-time employees in Canada 10,028
Part-time employees in Canada 8,155
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Typical new grad positions Administration, Communications, Employee Wellness & Safety, Finance, Human Resources, Information Management/Information Technology, Facilities & Planning, Laboratory, Nursing, Pharmacy, Protection Services, Research/Scientific, Supply Chain
Starting salary $50K to $55K
Work perks tuition subsidies related to job, health benefits for new employees, flexible work hours, telecommuting
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job

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