Recognized as one of Canada's Top 100 Employers (2017)
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 6, 2016)
Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Top 100 Employers (2017) and Greater Toronto's Top Employers (2017):
- Rogers recently introduced a new workspace design strategy called Sharespace to offer greater flexibility with quiet zones, interactive zones (including cafés where employees can meet over coffee or tea) as well as access to the latest technology
- Rogers helps employees become owners through a share purchase plan and offers a number of additional financial incentives including year-end bonuses for some positions, new employee referral bonuses (to $1,500) and great discounts on a variety of products and services, from cellphone plans to Toronto Blue Jays tickets
- Rogers encourages employees to keep fit with subsidized membership to a fully-equipped fitness facility, and to make healthy lifestyle choices through an in-house wellness initiative which features an annual online fitness challenge, a network of designated employee "Wellness Ambassadors" and an annual health, safety and wellness fair
Rogers transforms its workplace to drive performance
Roya Rezaie is a Senior Manager of IT Planning at the Brampton, Ont. Campus of Rogers Communications Inc. But for a couple of months, she's been wearing another hat. She's been a Sharespace ambassador, an informal role that has her introducing team members to a physical transformation of the workplace that is also transforming the corporate culture.
"The key word is collaboration," says Rezaie. "Rule number one is: we're bringing teams together to deliver for our customers. In the morning you go to a focus room or to a shared space. It depends on what you're working on and where you can be most efficient."
In this new, highly-mobile, collaborative work environment, floors of cubicles are a thing of the past. Rezaie notes that she can sit right across from a senior vice-president. Desktop computers are out too. Everyone works on a laptop, which enhances mobility and fosters collaboration.
"We have several demands we need to respond to," says Douglas Jeoffroy, Vice-President, Corporate Real Estate, who leads the Sharespace transformation. "We need to launch products with greater speed. We need to attract and retain top talent in a very competitive industry. We need to work much more collaboratively. A great workplace is one of the ways to achieve those goals."
Jeoffroy notes that Rogers has a multi-generational workforce, but millennials are the fastest-growing demographic and in five years will represent 50 per cent of Canada's labour force. "That type of worker is programmed to use great tools and great technology," he says. "We've made a huge investment in technology to enable collaborative working, support mobility and moving quickly."
Nancy Nazer, Senior Vice-President, Organization Development, notes that all new hires from entry-level to executives go through an innovative, two-and-a-half-day onboarding program. Managers get an additional day focused on what it means to be a leader at Rogers. "We overhauled the experience for new employees by providing an intensive immersion into who we are, what we do and how we do it, increasing productivity from Day 1," Nazer says. "Employees are engaged, excited and able to make immediate contributions to company objectives even before they meet their teams for the first time."
Rogers also introduced a comprehensive suite of professional development programs to drive change and enhance performance at all levels. "There is a real focus on personal and professional development for all our employees," says Nazer. "All our investments are about creating a great workplace and shaping the right culture. For us, it means attracting, developing and retaining employees who believe in delivering winning results and achieving rewarding careers."
Employees can tap into on-demand learning and managers, directors and executives go through experiential programs focused on leadership and driving effectiveness across the organization.
Rezaie, who joined Rogers nearly a decade ago, has become an enthusiastic ambassador for Sharespace. "I started in accounting and I lived in a cubicle for nine years," she says. "We had a huge storage room with locked cabinets full of documents and files in labelled binders. Every couple of years we cleaned it out. That seems like another world now."
These days, she works in an environment that is close to paperless. Everything is stored in secure, Cloud-based drives and she rarely makes a run to a shared printer. She's also far more mobile. "Everything is on the laptop," she says. "At the end of the day you put all your stuff in a locker - your water bottle, your gym bag or whatever. There's nothing left on the desk because the next day somebody else could be sitting there."
Recognized as one of Canada's Top Employers for Young People (2017)
By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Jan 9, 2017)
Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Top Employers for Young People (2017):
- Rogers created a dedicated rotational program to help candidates who have graduated within the past 2 years gain industry experience -- the program features two 6-month rotations in different business units and a business challenge assignment -- at the end of their term, participants present their solution to the business challenge to a group of senior leaders
- Rogers established the Rogers Youth Fund to provide financial support for educational programs delivered by community partners to youth between the ages of 12 and 19 -- the Fund supported the Boys and Girls Clubs of Canada in launching "Rogers Raising the Grade" programs, which provide after-school homework clubs, academic tutoring and alternative schooling in local communities
Recognized as one of Canada's Best Diversity Employers (2017)
By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Mar 27, 2017)
Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Best Diversity Employers (2017):
- Rogers maintains an internal accessibility working group to provide user feedback on the company's products and services -- the company also launched dedicated pricing for customers with accessibility needs, offering flexible data plans that adjust based on the customer's monthly usage, and provides unlimited messaging for those who are deaf, hard of hearing or have speech impediments
- Established in 2005, Rogers Women's Network helps employees build skills, network and ultimately, advance their careers -- with chapters in Toronto and Brampton, the Network launched mentoring circles to match employees (regardless of gender) with peers and mentors at various levels
- In order to better understand the diversity of its clients, Rogers expanded gender identity and sexual orientation questions in its monthly customer questionnaire -- the company also added gender identity and sexual orientation self-identification questions to its employee engagement survey
"My participation on the Aboriginal Peoples Diversity team enabled me to voice my personal journey and reminded me that being a strong, successful First Nations woman is something to be celebrated and shared with others [...] I am proud to be part of an organization committed to embracing cultural awareness and acceptance, and to truly feel like I am making a difference." Nicole McCormick, Managing Assignment Editor, CityNews, Rogers Communications
Recognized as one of Canada's Greenest Employers (2017)
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 20, 2017)
Here are some of the reasons why Rogers Communications Inc. was selected as one of Canada's Greenest Employers (2017):
- Rogers' Environmental Steering Committee is comprised of employees from across the company's many lines of business, who meet quarterly to review ongoing progress of the company's corporate environmental program -- employees also spearhead many local initiatives through one of 6 employee-led green teams
- Rogers created the unique Get-up and Get Green waste management program to help ensure employees sort their waste properly at centralized waste stations (the company boasts a 70 percent waste diversion rate) -- as part of its ongoing and instructive "Sharespace" workplace redesign strategy, the company has also donated and recycled over 1,200 metric tonnes of redundant office furniture
- Recognizing that paper usage is one of its biggest environmental impacts areas, Rogers uses FSC certified paper for 98 percent of its magazine, marketing and in-office printing -- the company also developed the unique "texture" electronic magazine subscription service app which features easy online access to over 100 popular magazines (and eliminates the need for a print version)