TD Bank Group
TD employees

Recognized as one of Canada's Top 100 Employers (2016)

Here are some of the reasons why TD Bank Group was selected as one of Canada's Top 100 Employers (2016), Top Employers for Canadians Over 40 (2016) and Greater Toronto's Top Employers (2016):

  • TD is one of the country's leading corporate donors (over $56 million last year) and manages a unique online site that helps employees match their skills and interests with local charitable initiatives -- over 20,000 employees are registered, donating over 96,000 volunteer hours in the past year
  • TD introduced a ground-breaking "FlexWorkPlace" pilot program back in 2010 to accommodate changing and flexible work patterns, complete with redesigned floors that include more meeting rooms, no traditional offices, and a "collaborative cafe" where employees can meet and work in a comfortable and informal setting -- over 4,300 employees participate in this program currently, with more joining each year
  • In addition to helping employees save for the future, TD maintains a dedicated Retired Alumni website and provides financial support for seven alumni associations across Canada, which organize bi-annual luncheons and social events

Employer Background

Industry Banking
Publicly traded yes
Full-time employees in Canada 45,399
Part-time employees in Canada 14,287
Full-time employees worldwide 68,584
Workforce engaged on a contract basis .53%
Average age of employees in Canada 38.9
Longest serving employee 51.5 years

Physical Workplace

Commuter amenities transit subsidies, secure/sheltered bicycle parking
Workplace features head office is located in the heart of downtown Toronto's financial district in the landmark TD Centre, a six office tower complex surrounded by a four acre plaza, extensive Inuit art collection (available to the public and employees free of charge), lunchtime outdoor concerts in the summer, redesigned floors that include more meeting rooms, temporary offices and a "collaborative" cafe for its telecommuting employees (part of the unique FlexWorkPlace program launched in 2010, and one of the first in Canada), religious observance room, self-serve lunchroom
Employee lounge amenities comfortable seating, television, lunch areas are often used for social gatherings and feature WiFi for personal use
Other nearby amenities fitness club, Oscar Peterson Square, Toronto's Waterfront, daycare, restaurants, shopping mall, all-weather access to shops, services and restaurants through city's underground PATH walking system

Work Atmosphere & Communications

Company organized social events yes
Recent social events approximately $2.5 million allocated for celebrations across the bank as part of "You Make TD", an annual employee appreciation week to acknowledge its employees, from simple thank you gestures to evening dinners out
Cultural aspects employee sports teams, business casual dress, casual dress Fridays, music while working
Employee communications intranet site, company newsletter
Other in-house communications maintains a dedicated "Social Media & Digital Communications Team" that oversees its online initiatives, including a well-developed social networking system called "Connections" that lets employees set-up their own online communities (these may be business, project or personal interest-based), the "Between Us: Employee Ombuds Office" that provides confidential, neutral and private assistance to employees from across the bank, and recruiting strategy that features extensive use of social media channels, including Facebook and Twitter

Financial Benefits & Compensation

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension
Long-term planning retirement planning assistance, phased-in retirement work options, life & disability insurance
Share purchase plan available to all employees
Year-end bonuses available to all employees
Signing bonuses available for some positions
Additional financial benefits subsidized home insurance, subsidized auto insurance, low-interest home loans, credit cards, banking fees, auto and travel insurance, referral bonuses for some positions

Health & Family-Friendly Benefits

Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 15 hours per week
Waiting period for coverage 90 days
Family coverage option yes
Retiree coverage with no age limit yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, medical travel insurance, homecare, medical equipment and supplies, alternative coverage (e.g. accupuncture, naturopathy), flexible health and wellness accounts for additional expenses outside basic coverage, from the purchase of home fitness equipment to fitness club memberships to health-focused counselling and support services, coverage for gender reassignment surgery (where not covered by public plans), online educational wellness video library, flexible retiree benefits plan that offers varying levels of coverage and premium coverage (depends on coverage level selected as well as tenure and position)
In vitro fertilization (IVF) $2,500 per lifetime
Maternity top-up (mothers) up to 100% of salary for 6 weeks
Parental top-up (fathers) up to 100% of salary for 6 weeks
Adoption top-up up to 100% of salary for 6 weeks
Additional family-friendly benefits extended parental leave to unpaid leave, emergency short-term daycare, academic scholarships of up to $2,500 per child
Alternative work options flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting
Additional family-friendly information corporate membership rates with "Kids & Company", which offers emergency childcare services when required at locations across Canada, unique "mix and match" alternative work options, enabling employees to create the best schedule for their situation, new scholarship program for dependent children of employees (developed in response to employee feedback) -- 70 one time scholarships each year (to $2,500 each), recently established a "Flexible Work Options Business Committee" for each line of business to help ensure appropriate work options are implemented and supported across the bank, "Back to Business" program to help women reintegrate into the workforce after being away for over two years

Vacation & Personal Time-Off

Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Unpaid leave of absence option yes
Additional time-off information management employees start with 4 weeks paid vacation, and depending on their position, some employees that start with 3 weeks paid vacation jump by one week after 5 years on-the-job, up to 5 paid occasional sick days (employees apply for short term disability after 5 consecutive days away), absent business days, long-serving employees receive an additional week of paid vacation on their 25th anniversary (and every 5th anniversary thereafter), education study days (3 each year), bereavement leave (up to 10 days), military reservist training leave (up to 15 days each year), unpaid leaves of absence duration determined on an individual basis

Employee Engagement & Performance

Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer-recognition awards, long-service awards, tailored and unique rewards (i.e. travel), annual employee appreciation week and the "You Make TD" program, annual opportunity to win the "Vision in Action Award of Distinction" that recognizes outstanding achievement (over 90 employees, and their guests, recently enjoyed a trip to Calgary for a six-day awards celebration with a personal thanks from the bank's President and CEO), and unique performance recognition programs at each business division
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives mentoring, in-house training, online training, leadership training, subsidies for professional accreditation, tuition subsidies related to job
Tuition subsidies (unrelated to job) yes
Unique training & development programs invested over $66 million in training support last year (translates to over $1,031 per employee and averaging 2.9 training days for each employee), partnered with the University of Toronto's Rotman School of Management as the lead sponsor of the "Back to Work Program", a 2-year rotational work program available to women who have left the workforce for at least five years, extensive leadership development programs, education flex time program, 3 paid study leave days each year

Community Involvement

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 2 paid days)
Total number of charities supported last year approximately 2,300 charitable and community organizations were supported last year
Some of the community organizations supported ABC Life Literacy Canada, Prosper Canada Centre for Financial Literacy, Girls Count (Girl Guides of Canada), Toronto Park People, Frontier College (Aboriginal literacy program), The Mentoring Partnership, United Way, Juvenile Diabetes Research Foundation, Habitat for Humanity, the Children's Miracle Network, Junior Achievement, Women in Leadership Speaker Series, TD Friends of the Environment Foundation
Charitable giving matches employee volunteer hours with company donations
Community highlight TD Bank is one of Canada's largest corporate donors, directing millions of dollars to charities and non-profit agencies every year ($56.7 million last year). Employees raise millions of additional dollars every year through personal contributions and fundraising efforts across Canada (and internationally where the bank operates). The bank also manages the unique "TD Volunteer Network", an online platform that connects willing employee volunteers with local community and charitable initiatives that are the best match to each employee's skills and interests (over 20,000 employees are registered across the bank, logging over 96,000 volunteer hours).

Recognized as one of Canada's Best Diversity Employers (2016)

Here are some of the reasons why TD Bank Group was selected as one of Canada's Best Diversity Employers (2016):

  • TD maintains 11 regional LGBT employee resource groups across Canada and the enterprise-wide LGBTA Pride Network, with nearly 3,000 members -- in 2014, the bank hosted its first ever TD North American LGBTA Summit to bring together LGBTA ERG leads from Canada, US and the UK to develop strategies and tactics for employees and clients -- the Summit included workshops on LGBT history, education and awareness, transgender education, LGBT customer strategy and career development and personal brand
  • In partnership with the University of Toronto's Rotman School of Business, TD developed a 10-day program to help women who have been out of the workforce for between three to eight years update their knowledge, skills and networks -- also offers networking and developmental opportunities for female employees through 20 Women in Leadership chapters, which host approximately 50 events each year, and maintains a formal corporate Women in Leadership group mentoring program
  • TD recently created a customized leadership development program for employees who are visible minorities, in partnership with The Humphrey Group -- the 2-day program combines communications theory, workshops, executive participation, facilitated discussion and self-analysis and is supplemented with a one year group mentoring cohort
"NEW At TD we're creating an environment where everyone can feel comfortable bringing their full self to work and where performance is rewarded based on merit. By sharing our stories, we can help dispel stereotypes and build relationships based on mutual respect and understanding." Josh C., Employee


Industry Banking
Full-time employees in Canada 45,399
Workforce representation female employees (60.2 %), female managers (56.3 %), visible minority employees (29.5 %), visible minority managers (26.8 %), Aboriginal employees (1.3 %), Aboriginal managers (1.1 %)
Diversity programs for disabilities, women, visible minorities, Aboriginal peoples, LGBT
Employee resource groups Black Employee Community Network, Chinese, Korean, South Asian, and Hispanic Community Networks, Recognizing Abilities and Changing Attitudes Network (employees with disabilities), additional disability related networks, Aboriginal Employee Circle
Formal commitment formal diversity leadership council (includes all businesses and regions in which the bank operates, such as the United States and the United Kingdom), maintains a number of additional sub-committees (which focus on expanding leadership opportunities for women and visible minorities, building an agenda for persons with disabilities, enhancing and promoting inclusivity for LGBT peoples, serving diverse customer communities and creating and promoting inclusion for Aboriginal employees and customers), Manager of Aboriginal Recruitment
Unique diversity initiatives mandatory diversity and inclusion training, internal diversity website, group mentoring for employees with disabilities, new mental health awareness training, one-day cultural competency training, supplier diversity program, formal guidelines for the representation of people from diverse groups in the bank's marketing materials and conducts quarterly audit to track progress
Diversity community partnerships TRIEC (over 1,300 mentoring relationships for new Canadians), Job Opportunity Information Network (career mentoring for persons with disabilities), Career Edge (paid internships for new grads with disabilities and internationally educated professionals), Lime Connect (internships and scholarships for university students with disabilities), Out on Bay Street, Pride at Work, Aboriginal Human Resource Council (Inclusion Works career fairs)

Recognized as one of Canada's Greenest Employers (2016)

Here are some of the reasons why TD Bank Group was selected as one of Canada's Greenest Employers (2016):

  • TD patiently developed a well-established green network with representation from its corporate offices and retail operations across Canada -- the bank has 65 green teams and over 1,100 green coordinators who develop and coordinate numerous environmental initiatives across the country, from Earth Week activities to volunteering initiatives related to the longstanding "TD Friends of the Environment Foundation"
  • TD was one of the first major employers in Canada to introduce a senior executive position dedicated to environmental sustainability back in 2008 -- the bank's current Chief Environment Officer is an environmental scientist with over 20 years of working experience in the field -- TD also maintains an Environmental Steering Committee comprised of senior-level executives from across the company who are part of an overall green strategy to embed an environmental perspective into the bank's long-term business strategy, which includes a focus on reducing its operational footprint, responsible financing, green product options for customers, and engaging employees and the environmental community
  • TD promotes green building design in new and existing facility renovations, from pioneering the net-zero-energy retail branch to solar power generation (with 1.9 megawatts of solar generation capacity across North America, including 243kW at its LEED Platinum certified data centre) -- over the past five years, TD improved energy efficiency in all buildings by 17 percent per square foot and adopted the Sustainable Energy Efficient Design (SEED) program as the basis for new branch construction in Canada (new branches are to be 45 percent more energy efficient that comparable older locations) -- additionally, over 15 percent of TD's overall workspace is LEED certified


Full-time employees in Canada 45,399
Employee green team Green Teams (over 65 corporate green teams and 1,100 employee volunteers at retail branches)
Senior executive who oversees initiatives Chief Environment Officer
Unique green initiatives TD Global Sustainability Fund, TD Friends of the Environment Foundation (established in 1990), green financing products for residential and commercial renewable energy products, paperless banking initiatives (have stopped printing 86 million statements), an environmentally-focused investment fund, and discounted insurance for hybrid and all-electric vehicles, unique "Green Nation" online tool that encourages employees to undertake environmental actions at home, work and in their communities (launched in 2011, over 25 percent of employees have pledged nearly one million environmental actions)
In-house waste reduction and recycling e-waste, paper purchases from the "Boise Closed Loop System" (a program that ensures new paper purchased originates from the same manufacturer that utilized its recycled waste paper)
Commuter amenities transit subsidies, secure/sheltered bicycle parking
In-house environmental audit yes
External environmental audit yes
Publishes sustainability report yes
Green community initiatives TD Green Streets (supports ongoing forestry efforts in communities across Canada), TD Forests program (over 33,000 acres of forests protected since 2012 in partnership with the Nature Conservancy of Canada), 98 percent of used computers were refurbished and donated to charities last year with the remaining two percent sold for recycling (raising over $246,000 that was also donated to charity)
Other location LEED Platinum
Building footprint includes PV solar panels, green roof, geothermal heating/cooling

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