Vancity / Vancouver City Savings Credit Union
Vancouver City Savings Credit Union celebrating bicycle commuting during Bike to Work Week

Recognized as one of Canada's Top 100 Employers (2016)

Here are some of the reasons why Vancity / Vancouver City Savings Credit Union was selected as one of Canada's Top 100 Employers (2016), Canada's Top Family-Friendly Employers (2016) and BC's Top Employers (2016):

  • Vancity is the largest employer in Canada to become a "Living Wage Employer", which is more than a simple minimum wage but a program that recognizes the social and economic benefits of paying a real living wage for all its employees and service providers -- which Vancity does
  • Vancity supports employees with young families through generous maternity and parental leave top-up payments for moms (to 85% of salary for 52 weeks) as well as new dads and adoptive parents (to 85% of salary for 35 weeks)
  • Vancity supports ongoing employee development with generous tuition subsidies (to $2,400 each year) as well as a unique live and work co-op training option for employees interested in living in Bologna, Italy (where co-operatives account for one-third of the GDP) -- also provides four month secondments for those who want to spend time working at a non-profit community organization
  • Vancity starts employees with three weeks of paid vacation (some start with four weeks) and offers a bonus week of vacation to celebrate their first decade of employment and every fifth year thereafter
Vancity staff and their families at charity fundraiser

Employer Background

Industry Credit Unions
Major Canadian hiring locations Vancouver BC, Victoria BC, Squamish BC
Full-time employees in Canada 2,076
Part-time employees in Canada 474
Workforce engaged on a contract basis 1.1%
Average age of employees in Canada 41
Longest serving employee 42 years

Physical Workplace A+

Commuter amenities transit subsidies, car-pool sign-up program, free parking, secure/sheltered bicycle parking
Workplace features unique twelve-storey head office is located atop the SkyTrain (which passes directly through the building) and at the tip of False Creek Seawall (which extends to Stanley Park and Kitsilano) enabling easy access for cyclists as well as to the downtown, electric car-charging stations, discounted parking rate for carpoolers, onsite convenience store and coffee shop, instructor-led pilates, yoga, and kick boxing classes, lockers, shower facilities, nap room, outdoor patio
Employee lounge amenities comfortable seating, television, rooftop garden patio (with employee-led sessions for those looking to develop a greener thumb)
Other nearby amenities Creekside Community Centre, fitness club, False Creek Seawall, daycare, restaurants, shopping mall, Chinatown, Granville Island and Yaletown (15 minute walk), Olympic Village

Work Atmosphere & Communications B+

Recent social events unique "V After Dark" social at a downtown hotel for employees and their spouses (past themes include a magical circus night and last year's natural wonders of the West Coast, replete with a towering rainforest and cedar scented air), annual employee Recognition Night, member day the Pacific National Exhibition (for employees and members), an afternoon at the Vancouver Art Gallery, and recently held its first "Member Day at Science World" with discounted passes for employees and credit union members
Cultural aspects employee sports teams, casual dress Fridays, concierge services available
Employee communications intranet site, company newsletter, traditional/email suggestion box
Other in-house communications Mysite (in-house version of Linkedin for employee profiles), Yammer (in-house social networking platform), In the Spotlight (offers bios of employees and teams), Public Market (intranet-base marketplace for employees)

Financial Benefits & Compensation A+

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension, non-matching RSP
Long-term planning life & disability insurance
Profit-sharing plan available to all employees
Referral bonuses new employee referral bonuses (up to $800) for some positions
Signing bonuses available for some positions
Additional financial benefits low-interest home loans, no fee bank accounts, no credit card fees, discounted consumer loans, discounted foreign exchange rates, employees can choose to opt-out of the defined benefit plan in favour of an RSP plan with employer contributions ranging up to 8% of earnings, new employee referral bonuses can be taken as taxable income (up to $800) or a gift certificate option for fitness memberships or restaurant dinners (or a combination of both options), the credit union is early signatory (2011) to the "Living Wage Employer" program, which seeks to ensure that the living wage becomes to the base standard rate of pay, helping to lift working families out of poverty

Health & Family-Friendly Benefits A

Health plan note Vancity has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 18 hours per week
Waiting period for coverage 90 days
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy), flexible health plan offers three options for extended health coverage and four options for dental coverage
Maternity top-up (mothers) up to 85% of salary for 17 weeks
Parental top-up (mothers) up to 85% of salary for 35 weeks
Parental top-up (fathers) up to 85% of salary for 35 weeks
Adoption top-up up to 85% of salary for 35 weeks
Alternative work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting
Additional family-friendly information job sharing, free YES Summer Leadership Camp option for employees with teens between 14 and 18 years of age (full week retreat), annual "Take Our Kids to Work Day", short "care time" policy for taking care of immediate family members (up to two days per event)

Vacation & Personal Time-Off B+

Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Unpaid leave maximum 24 months
Additional time-off information some employees receive 4 weeks paid starting vacation, all employees receive a bonus week of paid vacation on their 10th anniversary and each increment of 5 years thereafter

Employee Engagement & Performance B+

Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Performance recognition long-service awards, annual pay increases are based on performance

Training & Skills Development A+

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives in-house training, online training, paid internships, subsidies for professional accreditation
Tuition subsidies (related to job) yes
Tuition subsidy coverage employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $2,400 in tuition subsidies per year
Tuition subsidies (unrelated to job) yes
Unrelated tuition subsidy coverage employer covers up to 50% of non-related tuition per year
Unrelated tuition maximum employer pays up to $2,400 in tuition subsidies per year

Community Involvement A+

Scope of charitable involvement local, international
Employee charitable involvement employees are involved in selection of charities
Total employee volunteer hours (on company time) over 1,097 hours last year
Total number of charities supported last year approximately 426 charitable and community organizations were supported last year
Some of the community organizations supported Vancouver Native Housing Society, Cowichan Green Community Society, Greenworks Building Supply, Hope in the Shadows (training and employment for low-income people in Vancouver), Emma's Acres (organic farming and social enterprise initiative), and EMBERS (helping launch over 500 business and 1,000 temporary job placements in Vancouver), Semiahmoo House Society (affordable housing for persons living with disabilities)
Charitable giving matches employee donations, matches employee volunteer hours with company donations
Community highlight Vancity's charitable program is modelled on the guiding principles of the organization, including cooperative principles and practices, environmental sustainability, social justice and financial inclusion. Every year, the credit union and its employees support numerous organizations throughout the region, from Aboriginal community initiatives to financial literacy programs to energy and environmental projects to local and organic food production initiatives.

Recognized as one of Canada's Greenest Employers (2016)

Here are some of the reasons why Vancity / Vancouver City Savings Credit Union was selected as one of Canada's Greenest Employers (2016):

  • Vancity's BOMA BEST Level 1 certified head office features a number of environmentally-friendly features, including rooftop solar panels to pre-heat water, a heat recovery system to capture waste heat from it computer server room, reflective e-glass, non CFC refrigerants, water-based paints, commercially harvested second-growth wood and recyclable carpets -- the credit union is currently working on certification projects for three additional locations and maintains one LEED Gold certified branch
  • Vancity encourages its customers to make sustainable choices through a number of green financial products including financing rewards for green home renovations, a special "enviro VISA" with donations of at least 5 percent of profits to local environmental projects, and discounted loans for the purchase of fuel-efficient, hybrid and electric cars
  • Vancity's head office employees have consistently achieved waste diversion rates of over 80 percent through aggressive recycling and composting programs and the credit union works directly with landlords to encourage recycling and additional diversion programs
Rooftop solar panels at Vancouver City Savings Credit Union's BOMA Best certified head office


Major Canadian hiring locations Vancouver BC, Victoria BC, Squamish BC
Full-time employees in Canada 2,076
Formal employee "green team" yes
Senior executive who oversees initiatives Director, Facility and Environmental Management
Unique green initiatives eviro Visa (donates at least 5% of profits to local environmental projects), Green Business Program (helps business integrate sustainability into their operations), Bright Ideas Financing (rewards for energy efficient home initiatives), Clean Air Vehicle Loan (no maximum and no pre-payment penalties)
In-house waste reduction and recycling batteries, organics (at some locations)
Commuter amenities transit subsidies, car-pool sign-up program, secure/sheltered bicycle parking
In-house environmental audit yes
External environmental audit yes
Publishes sustainability report yes
Green community initiatives Bike to Work Week (employees volunteer to host free bike maintenance and safe cycling workshops), BC Hyrdro's Power Smart Energy Conservation Pledge
Other location LEED Gold
Building footprint includes green roof, solar water heating, rooftop garden managed by employees, indoor electric vehicle charging stations, city's SkyTrain LRT runs through the head office building (literally), other building accreditation (BOMA etc.)

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