AccorHotels' Fairmont food and beverage team   (Photo credit: Virginie Gosselin)

Recognized as one of Canada's Top 100 Employers

Here are some of the reasons why AccorHotels was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019) :

  • AccorHotels offers a range of financial bonuses, including share purchase and profit-sharing plans (for some positions), new employee referral bonuses (up to $500) and a defined contribution pension plan
  • AccorHotels supports ongoing employee development and education with tuition subsidies for courses both related and not directly related to their current position, in-house and online training programs, as well as summer and paid internship programs for younger employees
  • AccorHotels supports its new moms with maternity top-up payments that vary by employee group (from 70% to 100% for up to 17 weeks) and supports families with older kids through a generous academic scholarship program (to $5,000 per child)
An AccorHotels chef at Benihana Japanese Steakhouse and Sushi Lounge in the Fairmont Royal York Hotel  

Employer Background

Industry Hotels
Established in Canada 1967
Publicly traded yes
Parent company AccorHotels
Parent company head office Paris, France
Major Canadian hiring locations Toronto ON, Banff AB, Jasper AB, Lake Louise AB, Whistler BC, Québec QC, Vancouver BC, Montréal QC
Full-time employees in Canada 9,688
Part-time employees in Canada 1
Full-time employees worldwide 250,000
Workforce engaged on a contract basis 3%
Average age of employees in Canada 43.69 years
Longest serving employee 44 years

Physical Workplace Rating: B+

Commuter amenities transit subsidies, online car-pool sign-up, electric vehicle charging stations
Workplace features sit-stand workstations, nap room, discounts at local restaurants, in addition to its downtown head office that is within walking distance to many of the city's main attractions, many AccorHotels employees have the opportunity to work in some of the most prestigious and recognized hotel properties in Canada, from Toronto's landmark Royal York Hotel to the Fairmont Chateau Lake Louise, to Québec City's Chatêau Frontenac -- and through its Paris-based parent company, employees also have access to a network of incredible properties around the world
Employee lounge amenities comfortable seating, television
Snacks available hot chocolate, assorted candy and healthy trail mix offered every Friday
Other nearby amenities GoodLife Fitness, Equinox Gym, Adelaide Club, David Pecaut Square, Clarence Square Park, daycare, restaurants, shopping mall, underground PATH network, Roger's Centre, CN Tower, Harbourfront Centre, Scotiabank Arena

Work Atmosphere & Communications Rating: B+

Employee social committee name One Heartist Committee (est. 1994)
Recent social events annual year-end party, annual children's Christmas party, summer event, awards and anniversary celebrations
Cultural aspects business casual dress, casual dress Fridays, concierge services available
Employee communications intranet site, company newsletter, traditional/email suggestion box
Other in-house communications quarterly head office town hall meetings with senior leadership

Financial Benefits & Compensation Rating: B

Financial benefits note AccorHotels has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension, non-matching RSP
Long-term planning phased-in retirement work options, life & disability insurance
Signing bonuses available for some positions

Health & Family-Friendly Benefits Rating: B+

Health plan note AccorHotels has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Minimum hours worked for coverage 28 hours per week
Waiting period for coverage 90 days
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Other health plan information employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Family-friendly benefits note AccorHotels has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 100% of salary for 17 weeks
Additional family-friendly benefits extended parental leave to unpaid leave, academic scholarships of up to $5,000 per child
Alternative work options flexible work hours, telecommuting, earned days off program
Additional family-friendly information employees must work a minimum of 600 hours in the previous year to be eligible for maternity leave top-up payments, which also vary by employee grouping and hotel properties' specific collective bargaining agreements

Vacation & Personal Time-Off Rating: C+

Vacation note AccorHotels has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 3 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Unpaid leave of absence option yes

Employee Engagement & Performance Rating: A

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (i.e. travel)
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development Rating: A

Career planning in-house career planning services
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Unrelated tuition subsidies employer covers up to 100% of tuition per year for courses unrelated to current position

Community Involvement Rating: A

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities
Some of the community organizations supported United Way, Yonge Street Mission, YWCA, HeforShe, The Children's Wish Foundation
Charitable giving matches employee donations
Community highlight Employees are asked for their direct input on charitable support through the annual employee survey process -- employees are asked not only about their recommended causes, but also which initiatives will resonate best within their community and amongst their colleagues. AccorHotels ensures that each of its worldwide hotel properties identify the initiatives that will have the greatest impact.

The Career Directory

AccorHotels has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
A Fairmont Royal York employee tends to the rooftop herb and vegetable garden, part of AccorHotels' Planet 21 Acting Here initiative

Highlights for New Grads

Industry Hotels
Full-time employees in Canada 5,001 to 10,000
Parent company AccorHotels
Parent company head office Paris, France
Major Canadian hiring locations Toronto ON, Banff AB, Jasper AB, Lake Louise AB, Whistler BC, Québec QC, Vancouver BC, Montréal QC
Student opportunities paid internships, summer jobs
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Tuition subsidies (related to job) yes
Typical new grad positions SUMMIT Aspiring Leader, Supervisor, Assistant Manager
Starting salary $40K to $45K
Work benefits flexible work hours, telecommuting, transit subsidies
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job

Academic fields recruited

Recruits at these schools

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