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Air Canada
An Air Canada flight attendant speaks to a customer onboard  

Recognized as one of Canada's Top 100 Employers (2019) and Montreal's Top Employers (2019):

Here are some of the reasons why Air Canada was selected as one of Canada's Top 100 Employers (2019) and Montreal's Top Employers (2019):

  • As part of its ongoing head office renovations, Air Canada sought employee feedback on everything from storage space design to final decor -- the seven storey head office is part of a multi-building campus and features a renovated cafeteria (with outdoor terrace) and subsidized access to an onsite fitness facility, with instructor-led classes and an employee jogging club
  • Through the impressive Air Canada Foundation, the company supports a number of charities and initiatives that focus on the health and wellness of children -- in the past year, the Foundation distributed over $1.58 million in financial grants and over 1,350 airline tickets to national and grassroots organizations
  • Air Canada employees receive a number of unique financial perks, from duty-free store discounts to personal shipping discounts through Air Canada Cargo, to air travel discounts that also extend to family members
Air Canada in-flight service crew taking part in a pre-flight briefing   (Photo credit: Brian Losito)

Employer Background

Industry Air transportation
Established in Canada 1937
Publicly traded yes
Major Canadian hiring locations Montréal QC, Toronto ON, Calgary AB, Vancouver BC
Full-time employees in Canada 26,714
Part-time employees in Canada 2,351
Full-time employees worldwide 28,015
Workforce engaged on a contract basis 1.3%
Average age of employees in Canada 44 years
Longest serving employee 52 years

Physical Workplace Rating: A

Commuter amenities transit subsidies, free parking, electric vehicle charging stations, secure/sheltered bicycle parking
Workplace features while many Air Canada employees are found working with breathtaking views of the world from 35,000 feet, the airline's head office is located in a seven storey office building as part of the YUL Dorval campus, which is composed of nine buildings (office and hangar/workshops) connected through an underground network of tunnels, the campus features a quiet room and medical clinic, dedicated vacation travel office for employees, dry cleaning services, telecommuter workstations, sit-stand workstations, religious observance room, outdoor patio, self-serve lunchroom, outdoor barbecue, and discounts at local restaurants (Air Canada sought employee feedback as part of its recent renovations, from storage space design to final decor)
Employee lounge amenities comfortable seating, television, foosball table
Onsite cafeteria healthy menus, special diet menus, recently renovated cafeteria with outdoor terrace and themed menu days such as Italian food to celebrate the launch of a new Montréal to Milan route
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (pilates and aerobics (taught by employee and outside instructors), employee jogging club), rowing machines, weights, shower facilities
Other nearby amenities Gold's Gym, Club Sportif Côte de Liesse, PBL Paintball, Guzzo Movie Theatre, daycare, restaurants, shopping mall, bike paths leading to the building and great views of landings and take-offs

Work Atmosphere & Communications Rating: B

Recent social events numerous events across the company to celebrate the company's 80th anniversary, hosted its first annual Employee Appreciation Day, a variety of charitable fundraising events throughout the year including the Ride to Conquer Cancer, an annual fall blood drive and a toy collection initiative at Christmas, family days in Montréal, Toronto and Vancouver (amusement park days, aircraft tours, hot dogs and ice cream for kids), sponsorship of the GTAA Runway Run and GTAA Street Festival (Toronto)
Cultural aspects employee sports teams, dress-for-your-day policy, casual dress (e.g. jeans) daily, casual dress Fridays, music while working, organized social activities for retirees
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications Pionairs retiree association, regular town halls at major locations

Financial Benefits & Compensation Rating: A

Financial benefits note Air Canada has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Long-term planning retirement planning assistance, phased-in retirement work options, life & disability insurance
Share purchase plan available to all employees
Profit-sharing plan available to all employees
Signing bonuses available for some positions
Additional financial benefits air travel discounts for employees and their immediate family members, vacation package discounts (including cruises and hotels), duty-free store discounts, personal goods shipping discounts with Air Canada Cargo, discounts on a range of merchandise advertised through the company's intranet (from cell phones to spa treatments), salary levels are set through the collective bargaining process for the majority of employees (five union groups), annual Total Reward Statement (summarizes all compensation employees received throughout the year), voluntary group RRSP and TFSA savings plans

Health & Family-Friendly Benefits Rating: B+

Health plan note Air Canada has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 20 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Retiree coverage with no age limit yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Other health plan information employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Additional health and wellness information retirees have the option to join a basic health plan (with full premium coverage) or a supplementary health plan (with shared premium coverage)
Family-friendly benefits note Air Canada has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 75% of salary for 17 weeks
Additional family-friendly benefits extended parental leave to unpaid leave, academic scholarships of up to $2,000 per child
Alternative work options flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting, reduced summer hours
Additional family-friendly information depending on employee group, new mothers may receive maternity top-up payments ranging from 60% to 75% of salary for up to 17 weeks

Vacation & Personal Time-Off Rating: C

Vacation note Air Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 5 years of employment
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Unpaid leave maximum 12 months
Self-funded/deferred salary leave yes
Additional time-off information management employees start with 3 weeks of paid vacation, moving to a maximum of 5 weeks, vacation purchase program available for some positions, self-funded leave options varies by employee group

Employee Engagement & Performance Rating: B+

Employee performance reviews employees receive individual performance reviews every 4 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Exit interview exit interview option is available for departing employees
Performance recognition peer-to-peer recognition awards, long-service awards, on-the-spot awards (such as cash rewards for immediate recognition), prestigious Award of Excellence and Award of Bravery (employees can only be selected once over the course of their careers)
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development Rating: A

Career planning online employee skills inventory
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Unrelated tuition subsidies employer covers up to 50% of tuition per year for courses unrelated to current position
Unique training & development programs in-house training program includes a wide range of topics, from language training (French or English) to flight training (the airline's largest simulator can accommodate 65 passengers and can reproduce a range of scenarios) and the formal online Air Canada University (ACU)

Community Involvement Rating: A+

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer
Total number of charities supported last year approximately 400 charitable and community organizations were supported last year
Some of the community organizations supported The Children's Miracle Network (includes support for 14 paediatric hospitals across Canada), Breakfast Club of Canada, Starlight Children's Foundation Canada, Dreams Take Flight, The Foundation for Fighting Blindness, Down Syndrome Research Foundation, Canadian Red Cross
Charitable giving yes
Community highlight Established in 2012, the Air Canada Foundation is a registered non-profit organization dedicated to supporting charities and initiatives that focus on the health and wellness of children. In the past year, the Foundation distributed over $1.58 million in financial grants, over 1,350 airline tickets and 7.6 million Aeroplan Miles to national and grassroots organizations.

Recognized as one of Canada's Best Diversity Employers (2019):

Here are some of the reasons why Air Canada was selected as one of Canada's Best Diversity Employers (2019):

  • Air Canada partners with Ready, Willing and Able to match the unique qualifications of candidates with intellectual disabilities or Autism Spectrum Disorder to specific roles -- the company also participates in Dolphin Digital Technologies' disability mentoring day
  • Air Canada is a partner of Indspire's Indigenous scholarship and award program, providing financial support for Indigenous students completing their education in an aviation-related program such as pilot or aircraft mechanic
  • Air Canada also worked with Jazz Aviation to create a partnership with First Nations Technical Institute to help young Aboriginal students become pilots -- the initiative includes guidance on resume and job interview preparation as well as site visits to flight simulators and flight operations
Indigenous flight attendants working at Air Canada   (Photo credit: Brian Losito)


Industry Air transportation
Major Canadian hiring locations Montréal QC, Toronto ON, Calgary AB, Vancouver BC
Full-time employees in Canada 26,714
Formal diversity strategy has a defined strategy to achieve diversity and inclusion goals
Senior executive who oversees diversity initiatives Senior Vice President, Human Resources
Formal commitment diversity committees in Montréal, Toronto and Vancouver compromised of representatives from all designated groups and a variety of different positions
Employee resource groups the company's maintenance division operates a dedicated forum for female employees to network, explore personal development and receive guidance on establishing individual career goals
Diversity training and awareness unconscious bias training
Some of the diversity-focused partnerships Indspire, Catalyst, Canadian Women in Aviation, Canadian Council for Diversity and Inclusion, Centre for Administering Rehabilitation and Employment Services, Pride at Work Canada, Aboriginal Link, Indigenous Works

The Career Directory

Air Canada has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
An Air Canada agent assists a Super Elite customer

Highlights for New Grads

Industry Air transportation
Full-time employees in Canada 25,001 to 50,000
Major Canadian hiring locations Montréal QC, Toronto ON, Calgary AB, Vancouver BC
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, leadership training
Tuition subsidies (related to job) yes
Typical new grad positions Airports, Engineering, Operations, Finance, IT, Marketing, Product Development, Customer Service, In-Flight Service, Human Resources, Legal, Maintenance and Cargo positions
Starting salary $60K to $65K
Work benefits health benefits for new employees, flexible work hours, telecommuting, transit subsidies, employees receive paid time off to volunteer
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job

Academic fields recruited

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