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Air Canada
Lorna Holmes, Air Canada flight attendant

Recognized as one of Canada's Top 100 Employers (2018)

Here are some of the reasons why Air Canada was selected as one of Canada's Top 100 Employers (2018) and Montreal's Top Employers (2018):

  • Air Canada employees receive a number of unique financial perks, from duty-free store discounts to personal shipping discounts through Air Canada Cargo to air travel discounts that also extend to family members
  • Air Canada ensures that employees keep their skills sharp with tuition subsidies, an online Air Canada University, extensive in-house training for airline crews at 4 major training facilities across Canada and flight simulation training for pilots, which includes state-of-the-art flight simulators and online options for training in the comfort of their own home
  • As part of its ongoing head office renovations, Air Canada sought employee feedback on everything from storage space design to the final decor -- the 7-storey head office is is part of a multi-building campus and features a renovated cafeteria, with outdoor terrace, and subsidized access to an onsite fitness facility, instructor-led classes and even an employee jogging club
Air Canada pilots and flight attendants based out of Toronto's Pearson Airport

Employer Background

Industry Air Transportation
Established in Canada 1937
Publicly traded yes
Major Canadian hiring locations Montréal QC, Toronto ON, Calgary AB, Vancouver BC
Full-time employees in Canada 24,755
Part-time employees in Canada 2,204
Full-time employees worldwide 25,981
Workforce engaged on a contract basis 1.3%
Average age of employees in Canada 45
Longest serving employee 52 years

Physical Workplace A

Commuter amenities transit subsidies, free parking, secure/sheltered bicycle parking
Workplace features while many Air Canada employees are found working with breathtaking views of the world from 35,000 feet, the airline's head office is located in a 7-storey office building as part of the Air Canada YUL Dorval campus, which is composed of 9 buildings (office and hangar/workshops) connected through an underground network of tunnels (Air Canada also seeks employee feedback as part of its ongoing renovations, from storage space design to final decor), quiet room and medical clinic, dedicated vacation travel office for employees, telecommuter workstations, religious observance room, self-serve lunchroom, outdoor barbecue, outdoor patio, discounts at local restaurants
Employee lounge amenities comfortable seating, television, foosball table, televisions are available in common areas for major events
Onsite cafeteria healthy menus, special diet menus, newly renovated cafeteria with outdoor terrace and menu-themed days such as Italian food to celebrate the launch of a new Montréal to Milan route
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (pilates and aerobics, jogging club), rowing machines, weights, shower facilities
Other nearby amenities Golds Gym, Club Sportif Cote de Liesse, fitness club, daycare, restaurants, shopping mall, bike paths leading to the building and great views of landings and take-offs

Work Atmosphere & Communications B

Recent social events a variety of charitable fundraising events throughout the year including the Ride to Conquer Cancer, an annual fall Blood Drive and a Toy Collection initiative at Christmas, family days in Montréal, Toronto and Vancouver (amusement park days, aircraft tours, hot dogs and ice cream for kids), sponsorship of the GTAA Runway Run and GTAA Street Festival (Toronto)
Cultural aspects employee sports teams, business casual dress, casual dress Fridays, music while working
Employee communications intranet site, company newsletter, traditional/email suggestion box
Other in-house communications Pionairs retiree association, regular town halls at major locations

Financial Benefits & Compensation A

Financial benefits note Air Canada has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Long-term planning retirement planning assistance, phased-in retirement work options, life & disability insurance
Share purchase plan available to all employees yes
Profit-sharing plan available to all employees
Additional financial benefits air travel discounts for employees and their immediate family members, vacation package discounts (includes cruises and hotels), duty-free store discounts, personal goods shipping discounts with Air Canada Cargo, discounts on a range of merchandise advertised through the company's intranet (from cell phones to spa treatments), salary levels are set through the collective bargaining process for the majority of employees (5 union groups), annual Total Reward Statement (summarizes all compensation employees received throughout the year)

Health & Family-Friendly Benefits B+

Health plan note Air Canada has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 20 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Retiree coverage with no age limit yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Other health plan information massage coverage ($800 annually per family)
Family-friendly benefits note Air Canada has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 75% of salary for 17 weeks
Additional family-friendly benefits extended parental leave to unpaid leave
Alternative work options flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting, reduced summer hours
Additional family-friendly information depending on employee group, new mothers may receive maternity top-up payments ranging from 60% to 75% of salary for up to 17 weeks

Vacation & Personal Time-Off C

Vacation note Air Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 5 years of employment
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Unpaid leave maximum 12 months
Self-funded/deferred salary leave yes
Additional time-off information management employees start with 3 weeks of paid vacation, moving to a maximum of 5 weeks, vacation purchase program available for some positions, self-funded leave duration varies by employee group

Employee Engagement & Performance B+

Employee performance reviews employees receive individual performance reviews every 4 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Exit interview exit interview option is available for departing employees
Performance recognition long-service awards, annual peer-to-peer recognition awards (last year's winners enjoyed a 3-day retreat in Bahamas with the President & CEO), share awards plan, on-the-spot awards (include cash awards for immediate recognition), prestigious Award of Excellence and Award of Bravery (employees can only be selected once over the course of their careers)
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development A

In-house training initiatives mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Unrelated tuition subsidies employer covers up to 50% of tuition per year for courses unrelated to current position
Unique training & development programs in-house training program includes a wide range of topics, from language training (French or English) to flight training (the airline's largest simulator can accommodate 65 passengers and can reproduce a range of scenarios) and the formal online Air Canada University (ACU)

Community Involvement A+

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer
Total number of charities supported last year approximately 350 charitable and community organizations were supported last year
Some of the community organizations supported The Children's Miracle Network (includes support for 14 pediatric hospitals across Canada), Breakfast Club of Canada, Starlight Children's Foundation Canada, Dreams Take Flight, the Foundation for Fighting Blindness, Down Syndrome Research Foundation, Canadian Red Cross
Community highlight Established in 2012, the Air Canada Foundation is a registered non-profit organization dedicated to supporting charities and initiatives that focus on the health and wellness of children. In the past year, the Foundation distributed over $1.4 million in financial grants and over 1,100 airline tickets to national and grassroots organizations last year.

Recognized as one of Canada's Best Diversity Employers (2017)

Here are some of the reasons why Air Canada was selected as one of Canada's Best Diversity Employers (2017):

  • In partnership with imagineNATIVE, Air Canada offers the "imagineNATIVE Shorts Program" as part of their in-flight entertainment programming -- the compilation includes films from well-known Indigenous filmmakers featured in the imagineNATIVE Film Festival
  • Air Canada introduced a Women in Aviation speaker series in 2014, which resulted in the creation of three co-development groups on career management, work-life balance and diversity -- each group encourages peer learning and provides a forum for employees to share challenges, ideas, experiences and perspectives
  • Air Canada's maintenance division maintains a dedicated committee to provide female employees with a forum to network, explore personal development and receive guidance on establishing individual career goals -- the committee also hosted a Girls in Aviation Day, providing opportunities for girls ages 10 through 17 to visit Air Canada's workplace and learn about careers in aviation
Air Canada pilots


Industry Air Transportation
Major Canadian hiring locations Montréal QC, Toronto ON, Calgary AB, Vancouver BC
Full-time employees in Canada 23,783
Senior executive who oversees diversity initiatives Vice President, Human Resources
Formal commitment maintains diversity committees in Montréal, Toronto and Vancouver, compromised of representatives from all designated groups and a variety of different positions
Diversity highlights co-development groups to encourage peer learning and provide a forum for female employees to share challenges, ideas, experiences and perspectives, "imagineNATIVE Shorts Program" offered as part of Air Canada's in-flight entertainment programming, celebrations to recognize important dates such as Canadian Multiculturalism Day, Yom Kippur, Chinese New Year, National Aboriginal Day and Diwali
Some of the diversity-focused partnerships Catalyst, Pride at Work Canada, Aboriginal Link, Indspire, Canadian Council for Diversity and Inclusion, Aboriginal Human Resources Council

The Career Directory

Air Canada has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
Air Canada new hire flight attendants

Highlights for New Grads

Industry Air Transportation
Major Canadian hiring locations Montréal QC, Toronto ON, Calgary AB, Vancouver BC
Full-time employees in Canada 10,000 to 25,000
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, leadership training
Tuition subsidies (related to job) yes
Typical new grad positions Engineering, Operations, Finance, IT, Marketing, Product Development, Customer Service, In-Flight Service, Human Resources, Legal, Maintenance and Cargo positions
Starting salary $45K to $50K
Work benefits health benefits for new employees, flexible work hours, telecommuting, transit subsidies, employees receive paid time off to volunteer
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job

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