Recognized as one of Alberta's Top Employers (2018)
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Feb 20, 2018)
Here are some of the reasons why Workers' Compensation Board - Alberta was selected as one of Alberta's Top Employers (2018):
- WCB Alberta provides an industry-leading 4 weeks of starting vacation allowance, with long-serving employees working to a maximum of 7 weeks of vacation over the course of their careers -- employees can also take advantage of a variety of flexible working arrangements as well as up to 5 paid personal days, which can be scheduled as needed
- WCB Alberta supports employees with young families with maternity and parental leave top-up payments of up to 95% of salary for 6 to 7 weeks
- WCB Alberta encourages ongoing employee education with tuition subsidies for courses both related and unrelated to an employees' current position and invests in the education of the next generation through an academic scholarship program for children of employees (to $1,000 per child)
Staff development begins on Day One at WCB-Alberta
Alondra Beltran began her career as a security officer at the Alberta Workers' Compensation Board head office in Edmonton, hoping it might prove a stepping stone to a career as a police officer. Instead that entry-level job proved to be an entrée to the board itself and she hasn't looked back or regretted the change in direction.
"I really love working here," says Beltran, a Case Assistant with the team that handles farm-related injuries. "If you want to advance to higher levels the board offers the training necessary to get there."
In her case, that meant moving from the security department to the contact centre and then to claims management. She took the required training for each move, including two weeks of intensive, one-on-one training to learn all the systems and programs associated with being a case assistant. As well, Beltran has been able to take advantage of in-house first-aid and public speaking courses.
Professional development begins with onboarding, says Roxy Shulha-McKay, Vice-President Employee and Corporate Services. "One of the coolest things about our orientation sessions is that our CEO attends every one of them and meets new employees face to face," she says.
The board employs professionals such as doctors, physical therapists, actuaries and IT professionals. It also hires people straight out of high school, college or university for entry-level roles including the mailroom, contact centre or administrative positions. All can advance with the right attitude and training behind them.
"Credentials count, but it's also your energy, commitment and willingness to learn," says Shulha-McKay. "Those people really shine."
The board has its own in-house learning team that offers a suite of courses including customer service, building relationships, exploring leadership and personal effectiveness. Employees can also apply for tuition subsidies for courses offered by outside institutions and organizations.
"Our business is pretty diverse," she says. "You could come here and spend your whole career with the board and do many different things."
The board has also made a major commitment to employee health and wellness through on-site yoga and meditation classes, a gym that's open 24/7 and health-focused lunch-and-learns. The lunch sessions deal with such things as nutrition, managing stress and managing personal finances.
"We're trying to look at the health of the whole person," says Shulha-McKay. "We want our employees to be healthy because the healthier they are the more successful they can be."