Recognized as one of Canada's Top 100 Employers (2019) and Hamilton-Niagara's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)
Here are some of the reasons why ArcelorMittal Dofasco G.P. was selected as one of Canada's Top 100 Employers (2019) and Hamilton-Niagara's Top Employers (2019):
- ArcelorMittal Dofasco directs community support through a corporate Community Investment Fund and a longstanding Employee Donations Fund (which has raised over $40 million over the course of its 70-year history) -- employees also volunteer for numerous community initiatives every year through the Team Orange volunteer program
- ArcelorMittal Dofasco supports long-term personal and professional development through generous tuition subsidies (up to $24,000) for courses both related and unrelated to an employees' current position, and offers academic scholarships for children of employees who wish to pursue post-secondary education (up to $2,500 per child)
ArcelorMittal Dofasco galvanizes a sustainable future
Among his varied roles at ArcelorMittal Dofasco G.P., Richard Do Couto oversees the programs of Team Orange, the Hamilton, Ont., steelmaker's corps of dedicated volunteers. In addition to fundraising for varied causes, they can be counted on to roll up their orange shirtsleeves and lend their time and talents to a wide range of initiatives, whether making over community parks, mentoring students or collaborating with non-profit groups on key issues.
And the volunteers aren't all current employees, says Do Couto, Specialist, Corporate Responsibility. On a recent autumn weekend, he joined 40 others planting native tree species to help restore a local habitat. Among them, he says, were the workers' families, retirees and even former interns and co-op students now employed elsewhere.
"They all came out because they understand what we're trying to achieve and want to be part of it," says Do Couto. "They appreciate that we're embracing sustainable development along a continuum that includes not only our products and our organization, but our community and environment."
Overall, the company's Employee Donations Fund contributed nearly $500,000 to local causes in 2017, including $74,000 from Team Orange. While President & CEO Sean Donnelly says he's proud of his employees' community-minded spirit he's not really surprised. "Right from the start, Dofasco was a different kind of company, one that cared immensely for its people and for the community in which it operates," he explains.
Founded in 1912, Dofasco is Hamilton's largest private-sector employer, with nearly 5,000 employees shipping 4.1 tonnes of flat carbon steel annually. Through research and development (R&D) and working with its customers, the company invests in continuous product innovation. "We make over 100 different grades of steel for some 200 customers and 25 per cent of those grades of steel were not available 10 years ago," says Do Couto.
After a series of acquisitions in the early 2000s, Dofasco emerged as an integral part of ArcelorMittal group, the world's largest steel and mining company with 200,000 employees in 60 countries. Dofasco's R&D centre is one of 12 the group operates in Europe and the Americas. The 700-acre Hamilton site also features an ArcelorMittal University Regional Campus. Serving all of North America, it is one of just three such global facilities.
ArcelorMittal Dofasco operates according to a framework known as 10 Sustainable Development Outcomes. It outlines how the company can contribute to a more sustainable future in 10 key areas, from how it uses resources and makes steel to supporting its people and the communities where they live and work.
Donnelly says all 10 can impact employees, but the first, "safe quality working lives for our people," is particularly important. "Nearly 50 years ago, Dofasco launched its well-known tag line 'Our product is steel. Our strength is people'," he says. "That belief remains front and centre to everything we do because people are truly our competitive advantage."
They work in over 70 different careers in three primary streams: skilled trades, operations, and professional and technical. Dofasco offers competitive compensation and benefits, including generous tuition subsidies for courses related or unrelated to an employee's current position. The on-site university, for instance, offers programs ranging from metallurgy to first aid.
Do Couto, who's taken a number of courses there, says he appreciates the opportunities Dofasco offers for both professional and personal development. Just as important to his job satisfaction, he says, is the culture of ownership so evident among his co-workers.
"There may be 5,000 people here," he adds, "but it feels like a family business where people feel they have a stake in everybody doing well."
Recognized as one of Canada's Top Employers for Young People (2019):
By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Jan 17, 2019)
Here are some of the reasons why ArcelorMittal Dofasco G.P. was selected as one of Canada's Top Employers for Young People (2019):
- ArcelorMittal Dofasco offers internships for post-secondary students studying commerce, business, science, engineering and computer science, as well as unpaid internships in office administration, HR, and power engineering
- In partnership with Mohawk College, ArcelorMittal Dofasco operates one of Canada's largest trades apprenticeship programs and recruits up to 35 new apprentices annually -- the program includes both permanent and co-op apprentices, with a wide range of trades including industrial electrician, industrial mechanic or millwright, instrumentation & control technician, steamfitter or pipefitter, refrigeration and air conditioner systems mechanic, and welder, to name a few
- New employees at ArcelorMittal Dofasco's Hamilton campus participate in an extensive onboarding program that integrates classroom, shop, gamification and simulated training into its programming, as well as a 3-day off-site experiential learning program called Play to Win, where new employees attend an open forum with Q&A session with the president and CEO and executive team members
ArcelorMittal Dofasco forges steel - and opportunity
Rachel Choong has a single-mind.ed approach to a thriving career at ArcelorMittal Dofasco G.P. "Any opportunity you have to learn something new," she says, "you should snap it up."
That could just as easily be the guiding philosophy of the Hamilton, Ont. steelmaker itself. With a wide range of training, professional and personal development programs and apprenticeships, Dofasco offers employees numerous ways to acquire new skills and knowledge. And with its well-known motto "Our product is steel.Our strength is people" as a signpost, Dofasco has developed a culture where 5,000 employees feel they have a stake in one another's success and willingly share their accumulated wisdom.
For Choong, a process engineer, her steel-industry education began when she joined Dofasco in 2013. The company has an extensive onboarding program that integrates classroom, factory, gaming and simulated training. It also features PlaytoWin, an offsite experiential learning program where new employees are introduced to the company's culture and values.
Next, job rotations through different departments at the 700-acre Hamilton site helped familiarize Choong with Dofasco's wide-ranging operations. At every step, she was mentored by senior team members and formed friendships with co-workers, including trainees in other fields. These contacts can come in handy in her current position as Senior Technical Customer Service Coordinator in the Hot Mill, where huge steel slabs are rolled into very thin coiled sheets.
Dofasco makes more than 100 grades of steel, and minuscule variations can result in big setbacks for a product's end-users. Whether the difficulty arose in her customers' plant or at Dofasco's state-ofthe- art facilities, it can fall to Choong to find a solution. While she enjoys problem- solving, Choong says she also appreciates being able to confer with colleagues with diverse backgrounds and areas of expertise to resolve the issue.
"I find that people who are within five years of retiring place particular emphasis on knowledge transfer," she adds. "They often invite you to join in discussions about the company and the industry because they care so deeply about the long-term future of Dofasco."
In making sustainability the core tenet of its operations, ArcelorMittal Dofasco is also looking to the future. "We are making decisions for the sustainability of the business, our community and our environment," says President & CEO Sean Donnelly. "Every day, we ensure we are moving the dial in all three aspects. We know that's the kind of company Canadians want to work with."
In addition to competitive compensation and benefits, ArcelorMittal Dofasco offers employees opportunities to explore career options in different locations and fields. Since 2006, Dofasco has been part of the ArcelorMittal group, the world's largest steel and mining company. Through a global online website, employees can access assignments in 60 countries.
Those who prefer to stay close to home can still try something new. Employees work in more than 70 different careers and Dofasco facilitates moving among them. The success of this approach was evident at a recent gathering of the 40 Year Club where many of the celebrants had switched professions multiple times.
Still, in a world of change, some things remain the same. Donnelly says that since Dofasco was founded in 1912, the company and its people have cared immensely for the community in which it operates. The tradition continues as a corps of volunteers known as Team Orange lend their time and expertise to a range of initiatives.
Many employees are also active fundraisers and overall donated nearly $500,000 to local causes in 2017. That same year, corporate contributions to charitable and environmental causes totalled $1.6 million.
"I am so proud of our team and the passion and skill they bring to not only the job but the community," says Donnelly. "It is a pleasure to back them with additional investments in important community-building projects."