Capital One Bank (Canada Branch)
Mahtab Sabet, right, a senior software engineer at Capital One in Toronto works with another volunteer at Gift the Code, an annual hackathon to build new software for local charities  

Recognized as one of Greater Toronto's Top Employers

Here are some of the reasons why Capital One Bank (Canada Branch) was selected as one of Greater Toronto's Top Employers (2019):

  • Capital One celebrates exceptional performance and achievement through a number of initiatives, including Flash! Awards for contact centre agents who provide excellent customer service, the Beacon of Achievement Award and the Circle of Excellence -- additionally, the company organizes week-long employee appreciation celebrations each year
  • Capital One encourages employees to lead active, healthy lives through a variety of health and wellness initiatives, including regular health risk assessments and lunch and learn sessions on topics such as stress and healthy eating habits
  • Capital One supports employees who are new parents (including adoptive) with maternity and parental leave top-up payments, to 100% of salary for 6 weeks followed by 75% for 20 weeks -- the company also offers an adoption subsidy of $5,000 and offers the option for parents to extend their leave into an unpaid leave of absence
Capital One employees marching in the Toronto Pride Parade  

Highlights

Industry Credit Card Issuing
Established in Canada 1996
Publicly traded yes
Parent company Capital One Financial Corporation
Parent company head office McLean, VA, United States
Major Canadian hiring locations Toronto ON, Montréal QC, Waterloo ON, Kitchener ON
Full-time employees in Canada 1,242
Part-time employees in Canada 46
Average age of employees in Canada 36.8 years
Longest serving employee 42 years
Long-term savings matching RSP
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Alternative work options flexible work hours, telecommuting
Vacation allowance new employees receive 3.4 weeks of paid vacation after their first year on the job
Outside survey period outside consultant surveys are held every 3 months
Employee performance reviews employees receive individual performance reviews every 12 months
In-house training initiatives in-house training, online training, leadership training, mentoring, paid internships
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $5,000 in tuition subsidies for job-related courses per year
Scope of charitable involvement local, national
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer

Recognized as one of Canada's Top Employers for Young People

Here are some of the reasons why Capital One Bank (Canada Branch) was selected as one of Canada's Top Employers for Young People (2018):

  • Capital One hosts an entrepreneurial competition for co-op students at the end of their work term, allowing them to present their final project to a panel of executives -- additionally, students working at the company's Kitchener-Waterloo Innovation Lab have the opportunity to reimagine and develop new products and services as well as explore outside the realm of Capital One's traditional businesses
  • Capital One encourages employees to harness their creativity through 48-hour "Innovation Days" which allow employees to break from their regular jobs and work in teams on an innovative project that interests them -- ideas are presented to a panel of judges and prizes are awarded to winners, with some ideas implemented in the company
  • Capital One manages the Canada Analyst Development Program to develop future talent in business analysis and data science -- the 12-month program features foundational training, technical skills, experiential learning, networking, mentoring and exposure to senior leaders
Employees from Capital One putting their IT skills to work at a charity hackathon  

Highlights

Industry Credit Card Issuing
Major Canadian hiring locations Toronto ON, Montréal QC, Waterloo ON, Kitchener ON
Full-time employees in Canada 1,122
Student opportunities summer jobs, co-op opportunities, paid internships
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $5,000 in tuition subsidies for job-related courses per year
Career development in-house training, online training, in-house career planning services, mentoring, leadership training, online employee skills inventory
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Unique initiatives Career Development Centre to provide resources for employees at all stages of their careers (mentoring, resume review, career counselling), Brand Marketing Development program, 2-year Process and Project Management program (includes Lean certification), 18-month Finance Rotation Program (includes rotations in areas such as accounting and treasury, corporate planning and line-of-business finance), Hacker-thon (a day of gamified training to help employees understand how systems are hacked while also trying their hand at hacking), 4-week paid internships within the company's legal department for high school students (Law in Action Within Schools summer jobs program)

Recognized as one of Canada's Best Diversity Employers

Here are some of the reasons why Capital One Bank (Canada Branch) was selected as one of Canada's Best Diversity Employers (2018):

  • Capital One recently launched a Women in Technology business resource group to support the company's focus on women in technology through awareness, outreach and education -- initiatives include student education and encouraging girls to explore STEM careers, entry-level recruiting, mid-tier development and executive involvement
  • Capital One offers training on a variety of topics including unconscious bias awareness and inclusive leadership (depending on employee) -- and also maintains a digital learning library which features materials to facilitate diversity workshops, information on best practices and recommendations for external speakers on related diversity topics
  • Capital One's Diversity and Inclusion Advisory Committee is comprised of senior leaders who work to align programs, learning and recruitment to the company's diversity and inclusion strategy -- additionally, the company maintains a Diversity and Inclusion Advisory Board, comprised of representatives from the diversity and inclusion team, support groups, associate network leads and diversity and inclusion champions from each line of business
A Capital One employee participating in an activity for the company's annual Mission Day  

Highlights

Industry Credit Card Issuing
Major Canadian hiring locations Toronto ON, Montréal QC, Waterloo ON, Kitchener ON
Full-time employees in Canada 1,122
Formal diversity strategy has a defined strategy to achieve diversity and inclusion goals
Senior executive who oversees diversity initiatives President
Formal commitment advisory committee and board dedicated to diversity and inclusion
Employee resource groups BRGs (business resource groups) are sponsored by the executive committee and receive funding, BRGs include LGBT, Asian, CapAbilities, Women and Women in Technology
Diversity training and awareness training on topics such as unconscious bias awareness and inclusive leadership, diversity and inclusion digital learning library (features diversity workshop materials and facilitator guides, best practices and recommendations for external speakers)
Diversity highlights hosts an annual summit for all female tech associates, sponsors various initiatives at the Triangle Program (a Toronto-based alternative high school for LGBT at-risk youth), corporate art program includes exhibitions on women's history, LGBTQ+ pride and Asian heritage
Some of the diversity-focused partnerships Aboriginal Link, Equitek, Women's Executive Network, Girls in STEM (sponsor), Pride at Work Canada

The Career Directory

Capital One Bank (Canada Branch) has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
Capital One Bank co-op students working in the bank's Kitchener-Waterloo Digital Innovation Lab

Highlights for New Grads

Industry Credit Card Issuing
Parent company Capital One Financial Corporation
Parent company head office McLean, VA, United States
Major Canadian hiring locations Toronto ON, Montréal QC, Waterloo ON, Kitchener ON
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Annual tuition maximum employer pays up to $5,000 in tuition subsidies for job-related courses per year
Other info for new grads Capital One offers a number of entry-level programs including the Canada Analyst Development Program, the Process Manager Development Program and the Tech Development Program
Typical new grad positions Business Analyst, Financial Analyst, Process Manager, Software Engineer, Data Scientist, Data Engineer
Starting salary $70K to $75K
Work benefits health benefits for new employees, flexible work hours, telecommuting, employees receive paid time off to volunteer
Vacation allowance new employees receive 3.4 weeks of paid vacation after their first year on the job

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