Recognized as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)
Here are some of the reasons why Ceridian HCM Inc. was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019):
- Ceridian offers a number of opportunities for long-term employee development, including a dedicated career exploration program to help employees learn about internal career options -- employees may attend virtual open houses, participate in job rotation, job shadow a colleague, or swap roles with another employee for a month
- Beyond their defined contribution pension program, Ceridian employees can take advantage of a variety of helpful financial benefits including new employee referral bonuses (up to $5,000), a personal computer purchase plan, subsidized home internet, discounted home loans and auto lease rates, and even discounts on pet insurance
- Ceridian established the registered "Ceridian Cares" charity to assist individuals and families in communities where the company operates -- over $380,000 was raised through payroll deductions, fundraising activities and an annual corporate contribution last year, with funds distributed to over 375 individuals, families and other registered charities -- the unique initiative has already distributed over $1.6-million since its inception
Ceridian helps new recruits find their dream role
Three years ago, Neha Sharma joined Toronto-based Ceridian HCM Inc. as a software developer after earning a software engineering degree from University of Waterloo. But Sharma soon discovered that while she was talented at writing code, she wasn't as suited to the solitary work involved. She began to look for something more suited to her outgoing personality.
Fortunately, Ceridian encourages openness and flexibility through such measures as job shadowing and job rotation. Sharma took advantage of both and in June landed a dream job as a business analyst that has her dealing directly with retail clients in Canada, Germany and elsewhere.
"The first thing I looked for when joining the company was opportunities for growth," says Sharma. "I've been able to transition to a new role and it's been great. I want to be at the front end of the business, having conversations with clients and shaping our products."
Ceridian - which provides human resources, payroll, benefits, workforce and talent management services - recruits at campuses across Canada. "Roughly 20 per cent of our new hires are recent graduates," says Lisa Sterling, Chief People and Culture Officer. "We understand that some might not have a clear idea what their career trajectory is going to look like. So we expose them to all areas of the business."
The company does that through an intensive six-week New Grad Boot Camp. Participants receive skills training in a number of different functions. The company assigns a departmental buddy and a dedicated mentor. They also get real-life experience through job shadowing, team-building exercises and networking events.
"We've seen significant positive impacts because of these programs," says Sterling. "We're seeing much higher levels of engagement with our employees. They understand how they're going to impact the organization, which drives loyalty and commitment."
Ceridian is deeply committed to increasing the number of women in management and executive roles. "We've made tremendous inroads addressing gender balance, enhancing diversity and inclusion and addressing unconscious bias, and our work isn't done," says Sterling.
The company promotes diversity and inclusion through its Ceridian Women's Network - a forum that focuses on professional improvement and personal development. Ceridian is a founding partner in #MoveTheDial, which is dedicated to increasing the advancement of women in technology, and the company recently received EDGE certification globally for their commitment to gender equality in the workplace.
Employees are increasingly looking for flexibility and placing greater emphasis on work-life balance. Ceridian has responded by launching a new Time Away From Work program that eliminates specific allotments of personal and vacation days. Instead, employees have the freedom to request time off - at their discretion - for holidays or to deal with family issues such as child care or medical appointments.
The company continues to evolve its parental leave programs. It supports couples who are attempting to adopt or become parents through in-vitro fertilization and offers competitive leave benefits for both mothers and fathers. "We're taking a very different approach to create a workplace that is truly inclusive and accommodating for everybody," says Sterling.
Ceridian's culture is rooted in mutual trust and respect, which the company promotes through flextime and working virtually. Employees have some latitude in setting hours of work and they can also work from home. As Sterling points out, "We have a fundamental philosophy that says: Work is what you do, not where you do it."
Openness and transparency are also key components of the workplace culture at Ceridian. "We have a strict open-door policy," says Sharma. "Anytime I want to talk to one of the executives, all I have to do is knock on their door or email. They've always reached out to make sure I'm heard and actions are taken."
Flexibility, balance and growth are hallmarks at Ceridian
Leagh Turner held a number of senior leadership positions in global technology companies before becoming President of Ceridian in early September - and was immediately struck by the company's award-winning workplace culture.
"Our fundamental belief is that if you create a great environment for your employees, one where they can be happy in their personal and professional lives, they will treat your customers magically," she says.
And Ceridian, whose flagship cloud-based Dayforce software provides human resources, payroll, benefits, workforce management and talent management functionality, goes the extra mile to create a work environment where employees can grow their careers while enjoying the flexibility to balance their personal and professional lives.
Ceridian has three offices in the GTA; the Canadian head office is in Toronto, with other offices in Mississauga and Markham. The company supports professional development at all offices through job shadowing and job rotation and has close relationships with a number of Ontario universities. These relationships provide students with access to new grad programs that give a holistic view of the career options at Ceridian and contribute to the recruitment of top talent to the company's GTA offices.
For those more advanced in their careers, the company's Talent Investment Program focuses on developing future leaders. Ceridian is also a founding partner of #MoveTheDial, which is dedicated to increasing the advancement of women in technology.
"Bright, smart people who want to chart a new career path can do it here," says Turner. "You don't have to do the same thing at the same company for decades."
She adds that flexible work arrangements are vitally important for modern employees of all ages, whether they have young children, aging parents, or both, and must commute to and from work in a major metropolitan area. "It's top of mind when people look for a place to work," Turner says, "especially for a more youthful workforce that isn't used to working any other way. If you don't offer flexibility to them, you're just not as appealing."
Ceridian gets that and the company is delivering on it. Employees regularly work with their managers to make adjustments to their schedule and work from home when necessary. The company also recently announced a new Time Away From Work program that forgoes traditional vacation days and gives employees the flexibility and freedom to take time off when they need it.
For Colleen Gauthier, Director of Customer Marketing, that flexibility makes all the difference. She is a working mother in a two-income household and spends 90 minutes or more a day getting to and from work. "I come in early in the morning and leave earlier in the afternoon which is really helpful," she says. "I can work from home if I need to and I like to be there one day a week to pick up my kids from school. That's super valuable for them and for me."
Gauthier joined Ceridian about 18 months ago and has been impressed with the openness and approachability of the senior leaders. "I feel like I'm heard and valued and that my opinions matter," she says. "I can raise my hand and say I'd like to be part of meetings that may not be directly related to my position. At Ceridian, there is a lot of opportunity to learn, grow and feel your contributions are recognized."
Turner believes that openness lends itself to fresh thinking and innovation. So, too, does diversity. "As a woman in technology I care about the advancement of women," she says. "But I care equally about broad-based diversity. The more our company looks like the planet we live in, the better able we are to serve our customers."