Recognized as one of Canada's Top 100 Employers
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)
Here are some of the reasons why Ceridian HCM Inc. was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019) :
- Ceridian offers a number of opportunities for long-term employee development, including a dedicated career exploration program to help employees learn about internal career options -- employees may attend virtual open houses, participate in job rotation, job shadow a colleague, or swap roles with another employee for a month
- Beyond their defined contribution pension program, Ceridian employees can take advantage of a variety of helpful financial benefits including new employee referral bonuses (up to $5,000), a personal computer purchase plan, subsidized home internet, discounted home loans and auto lease rates, and even discounts on pet insurance
- Ceridian established the registered "Ceridian Cares" charity to assist individuals and families in communities where the company operates -- over $380,000 was raised through payroll deductions, fundraising activities and an annual corporate contribution last year, with funds distributed to over 375 individuals, families and other registered charities -- the unique initiative has already distributed over $1.6-million since its inception
Ceridian helps new recruits find their dream role
Three years ago, Neha Sharma joined Toronto-based Ceridian HCM Inc. as a software developer after earning a software engineering degree from University of Waterloo. But Sharma soon discovered that while she was talented at writing code, she wasn't as suited to the solitary work involved. She began to look for something more suited to her outgoing personality.
Fortunately, Ceridian encourages openness and flexibility through such measures as job shadowing and job rotation. Sharma took advantage of both and in June landed a dream job as a business analyst that has her dealing directly with retail clients in Canada, Germany and elsewhere.
"The first thing I looked for when joining the company was opportunities for growth," says Sharma. "I've been able to transition to a new role and it's been great. I want to be at the front end of the business, having conversations with clients and shaping our products."
Ceridian - which provides human resources, payroll, benefits, workforce and talent management services - recruits at campuses across Canada. "Roughly 20 per cent of our new hires are recent graduates," says Lisa Sterling, Chief People and Culture Officer. "We understand that some might not have a clear idea what their career trajectory is going to look like. So we expose them to all areas of the business."
The company does that through an intensive six-week New Grad Boot Camp. Participants receive skills training in a number of different functions. The company assigns a departmental buddy and a dedicated mentor. They also get real-life experience through job shadowing, team-building exercises and networking events.
"We've seen significant positive impacts because of these programs," says Sterling. "We're seeing much higher levels of engagement with our employees. They understand how they're going to impact the organization, which drives loyalty and commitment."
Ceridian is deeply committed to increasing the number of women in management and executive roles. "We've made tremendous inroads addressing gender balance, enhancing diversity and inclusion and addressing unconscious bias, and our work isn't done," says Sterling.
The company promotes diversity and inclusion through its Ceridian Women's Network - a forum that focuses on professional improvement and personal development. Ceridian is a founding partner in #MoveTheDial, which is dedicated to increasing the advancement of women in technology, and the company recently received EDGE certification globally for their commitment to gender equality in the workplace.
Employees are increasingly looking for flexibility and placing greater emphasis on work-life balance. Ceridian has responded by launching a new Time Away From Work program that eliminates specific allotments of personal and vacation days. Instead, employees have the freedom to request time off - at their discretion - for holidays or to deal with family issues such as child care or medical appointments.
The company continues to evolve its parental leave programs. It supports couples who are attempting to adopt or become parents through in-vitro fertilization and offers competitive leave benefits for both mothers and fathers. "We're taking a very different approach to create a workplace that is truly inclusive and accommodating for everybody," says Sterling.
Ceridian's culture is rooted in mutual trust and respect, which the company promotes through flextime and working virtually. Employees have some latitude in setting hours of work and they can also work from home. As Sterling points out, "We have a fundamental philosophy that says: Work is what you do, not where you do it."
Openness and transparency are also key components of the workplace culture at Ceridian. "We have a strict open-door policy," says Sharma. "Anytime I want to talk to one of the executives, all I have to do is knock on their door or email. They've always reached out to make sure I'm heard and actions are taken."
Flexibility, balance and growth are hallmarks at Ceridian
Leagh Turner held a number of senior leadership positions in global technology companies before becoming President of Ceridian in early September - and was immediately struck by the company's award-winning workplace culture.
"Our fundamental belief is that if you create a great environment for your employees, one where they can be happy in their personal and professional lives, they will treat your customers magically," she says.
And Ceridian, whose flagship cloud-based Dayforce software provides human resources, payroll, benefits, workforce management and talent management functionality, goes the extra mile to create a work environment where employees can grow their careers while enjoying the flexibility to balance their personal and professional lives.
Ceridian has three offices in the GTA; the Canadian head office is in Toronto, with other offices in Mississauga and Markham. The company supports professional development at all offices through job shadowing and job rotation and has close relationships with a number of Ontario universities. These relationships provide students with access to new grad programs that give a holistic view of the career options at Ceridian and contribute to the recruitment of top talent to the company's GTA offices.
For those more advanced in their careers, the company's Talent Investment Program focuses on developing future leaders. Ceridian is also a founding partner of #MoveTheDial, which is dedicated to increasing the advancement of women in technology.
"Bright, smart people who want to chart a new career path can do it here," says Turner. "You don't have to do the same thing at the same company for decades."
She adds that flexible work arrangements are vitally important for modern employees of all ages, whether they have young children, aging parents, or both, and must commute to and from work in a major metropolitan area. "It's top of mind when people look for a place to work," Turner says, "especially for a more youthful workforce that isn't used to working any other way. If you don't offer flexibility to them, you're just not as appealing."
Ceridian gets that and the company is delivering on it. Employees regularly work with their managers to make adjustments to their schedule and work from home when necessary. The company also recently announced a new Time Away From Work program that forgoes traditional vacation days and gives employees the flexibility and freedom to take time off when they need it.
For Colleen Gauthier, Director of Customer Marketing, that flexibility makes all the difference. She is a working mother in a two-income household and spends 90 minutes or more a day getting to and from work. "I come in early in the morning and leave earlier in the afternoon which is really helpful," she says. "I can work from home if I need to and I like to be there one day a week to pick up my kids from school. That's super valuable for them and for me."
Gauthier joined Ceridian about 18 months ago and has been impressed with the openness and approachability of the senior leaders. "I feel like I'm heard and valued and that my opinions matter," she says. "I can raise my hand and say I'd like to be part of meetings that may not be directly related to my position. At Ceridian, there is a lot of opportunity to learn, grow and feel your contributions are recognized."
Turner believes that openness lends itself to fresh thinking and innovation. So, too, does diversity. "As a woman in technology I care about the advancement of women," she says. "But I care equally about broad-based diversity. The more our company looks like the planet we live in, the better able we are to serve our customers."
Recognized as one of Canada's Top Employers for Young People
By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Feb 8, 2018)
Here are some of the reasons why Ceridian HCM Inc. was selected as one of Canada's Top Employers for Young People (2018):
- Ceridian offers New Grad Boot Camp, a 6-week curriculum for university interns and new grads in technical, project or business streams -- participants receive product configuration and skills training, are assigned a departmental buddy and a dedicated mentor, and participate in "day-in-the-life" experiences, job shadowing, team building and networking events
- Through the Career Talk program, Ceridian employees can meet with People Organization team members to receive career counselling and feedback on topics such as resume preparation and review, interview preparation and networking tips from an HR professional
Talent is Ceridian's business, so it treats talent well
When software engineer Ben Sweett left a small Ottawa startup to join Ceridian in March 2016, he not only made a major career move, he significantly improved his quality of life. While working for a startup can be exciting, he says, the hours can be long and the future uncertain.
Ceridian, on the other hand, is an innovative and growing human capital management technology company with an enviable track record. With expertise in helping organizations across the globe attract, develop and pay top talent, Ceridian is in a prime position to ensure its own employees enjoy a healthy work-life balance.
"I have the flexibility to work from home when I need to," says Sweett. "I do that when I have a dental appointment because my dentist's office is much closer to where I live than the Ottawa office where I work. Ceridian is always open to being flexible and that makes things just so much easier."
For Paul Sandusky, Vice President of Talent Channels, empowering employees with technology allows for this very type of work-life flexibility.
The line between work and personal has become blurred, he says. "When our employees -- myself included -- need to take care of personal or family business we simply take the time to do so without regret, because in the end we put in the time to do what's needed to get the job done. We treat people like professionals, capable of making good decisions."
Employees have the technology and resources they need to deliver results to the customer, whenever and wherever they're working. In Sweett's case, Ceridian has supplied him with a MacBook and virtual access to its network files. He's part of a team developing iOS mobile software applications for Dayforce, the company's award-winning, cloud-based human capital management technology.
Being flexible is just one way Ceridian's "Makes Work Life Better" brand promise is, in fact, a day-to-day reality. Ceridian offers programs and benefits as varied as employee assistance programs, healthy snacks, treadmill workstations, volunteer days, social and team building events, and comprehensive medical, vision and dental coverage. The common thread is how each contributes to an employee's well-being.
While most young workers typically change jobs every three years, Sandusky notes that Ceridian has an extraordinarily low attrition rate of less than 10 per cent. Essential to attracting and retaining these valued employees, he adds, are opportunities for career growth and professional development.
Ceridian has plenty. A range of online and in-house training programs helps employees develop both technical and interpersonal skills. The Career Path site provides the means to learn about career options within the organization and build a personal career plan. The new Developing Leaders Program focuses on nurturing potential managers' leadership skills.
Ceridian's leadership also appreciates that not everyone is interested in or suited to climbing the corporate ladder. "It's old school to tell people that they have to move up or out," says Sandusky. "Ceridian offers a wide variety of options that can lead to career advancement and success. It would not be uncommon for a product or domain expert to make as much money as a manager."
Ceridian is a global company with nine offices in Canada, including three in the Greater Toronto Area, so employees can explore its operations in different locations. That and job rotation programs enable employees to gain experience in different divisions. For those who prefer to advance within their chosen fields, Ceridian offers tuition assistance and subsidies for professional development.
These types of options appeal to Sweett, who aspires to becoming a senior developer. "I love programing, problem solving and trying to push the product as far as it will go," he says. "The development process here is as challenging and exciting as it comes.
Add in the super friendly atmosphere and the long list of benefits and you've got a winning combination."