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Children's Aid Society of Toronto
Children's Aid Society of Toronto employees during a staff recognition event  

Recognized as one of Canada's Top 100 Employers

Here are some of the reasons why Children's Aid Society of Toronto was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019) :

  • Children's Aid Society of Toronto provides exceptional family-friendly benefits, recently increasing its maternity and parental leave top-up policy from 34 to 37 weeks -- additionally, the organization offers an option for new parents to extend their leave into an unpaid leave of absence
  • As part of the Children's Aid Society of Toronto's health benefits plan, the organization offers a health spending account of up to $1,000 per year, allowing employees to top up coverage according to their personal needs
  • Along with supporting ongoing employee education, Children's Aid Society of Toronto partners with universities and colleges across Canada to provide student placements in a variety of fields including law, human resources, healthcare and social work
Staff at the Children's Aid Society of Toronto participating in Jerseys for Humboldt  

Employer Background

Industry Child and Youth Services
Established in Canada 1891
Major Canadian hiring locations Toronto ON
Full-time employees in Canada 792
Part-time employees in Canada 29
Workforce engaged on a contract basis 8.1%
Average age of employees in Canada 45 years
Longest serving employee 39 years

Physical Workplace Rating: B+

Commuter amenities free parking, secure/sheltered bicycle parking, nearby bike sharing station
Workplace features 7-storey head office was constructed in 2006 and features natural light, playful colours and unique design as a reflection of its primary raison d'être (employees, volunteers and foster parents were consulted as part of the design process), inside, the office includes an onsite "Treats" cafe, which provides fresh soups, sandwiches, fruit, yogurt and baked goods, a saltwater fish aquarium, telecommuter workstations, sit-stand workstations, nap room, religious observance room, outdoor patio, self-serve lunchroom, outdoor barbecue, discounts at local restaurants
Employee lounge amenities comfortable seating, piano, top-floor balcony with barbecue and outdoor seating
Onsite cafeteria healthy menus
Other nearby amenities GoodLife Fitness, Wellesley Community Centre, Hone Fitness, George Hislop Park, Norman Jewison Park, daycare, restaurants, shopping mall, churches, mosques, libraries, grocery, theatres

Work Atmosphere & Communications Rating: A

Company organized social events yes
Recent social events volunteer recognition night, Heart and Spirit awards, Scarbana, golf day, foster parent tea, Christmas party for youth in care, child and youth in care barbecue, Pride barbecue, branch recognition events
Cultural aspects employee sports teams, business casual dress, casual dress (e.g. jeans) daily, casual dress Fridays, music while working, organized social activities for retirees
Employee communications intranet site, traditional/email suggestion box

Financial Benefits & Compensation Rating: A

Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension
Long-term planning retirement planning assistance, phased-in retirement work options, life & disability insurance
Additional financial benefits discounts offered through partnership with Perkopolis (includes discounts on tickets to various attractions and entertainment, sports events, theatre, hotel and travel)

Health & Family-Friendly Benefits Rating: A

Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Minimum hours worked for coverage 14 hours per week
Family coverage option yes
Retiree coverage option up to 65 years of age
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Other health plan information employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Health spending account up to $1,000 each year
Additional health and wellness information retiree health premiums vary depending on length of service, subsidies for IVF treatments (with no lifetime max)
Maternity top-up (mothers) up to 70% of salary for 17 weeks
Parental top-up (mothers) up to 70% of salary for 20 weeks
Parental top-up (fathers) up to 70% of salary for 37 weeks
Adoption top-up up to 70% of salary for 37 weeks
Additional family-friendly benefits extended parental leave to unpaid leave
Alternative work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting

Vacation & Personal Time-Off Rating: A+

Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 10 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Previous experience considers previous work experience when setting annual vacation for new employees
Personal paid days off employees can schedule 10 personal days off each year, as needed
Unpaid leave maximum 24 months
Self-funded/deferred salary leave maximum 12 months

Employee Engagement & Performance Rating: B+

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Performance recognition peer-to-peer recognition awards, long-service awards, Heart and Spirit Awards to recognize an employee, foster parent or family, or volunteer who has positively influenced the agency's organizational culture in the past year, LGBTIQ awards for individuals who take significant action to affirm LGBTIQ rights and support positive spaces, Crystal Heart Award to recognize the contribution of volunteers
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 24 months

Training & Skills Development Rating: A

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives mentoring, in-house training, online training, leadership training, subsidies for professional accreditation, mentoring to transfer retirees' skills
Related tuition subsidies employer covers up to 50% of tuition per year
Annual tuition maximum employer pays up to $2,000 in tuition subsidies for job-related courses per year
Unrelated tuition subsidies employer covers up to 50% of tuition per year for courses unrelated to current position
Unrelated tuition maximum employer pays up to $2,000 in tuition subsidies per year for courses unrelated to current position
Financial bonuses for course completions yes
Unique training & development programs tuition subsidies range from $1,750 to $2,000, student placements in a variety of fields including law, human resources, healthcare and social work

Community Involvement Rating: A

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities
Some of the community organizations supported Commitment 2 Community Network, A Way Home, West Coalition on Housing and Homelessness, The Middle Childhood Matters Coalition, Dorset Park Neighbourhood Steering Committee, Dorset Park Youth Services Network
Community highlight The Children's Aid Society of Toronto's charitable focus extends largely from its important role in the community, with employees and the agency partnering with community organizations and charities that work for the welfare of children. Additionally, the organization supports various anti-oppression and anti-racism initiatives.

Recognized as one of Canada's Best Diversity Employers

Here are some of the reasons why Children's Aid Society of Toronto was selected as one of Canada's Best Diversity Employers (2018):

  • Children's Aid Society of Toronto created a number of committees to address various topics including diversity and inclusion, anti-oppression and anti-racism, the Accessibility for Ontarians with Disabilities Act, and black education and awareness
  • As part of the organization's inclusive recruitment practices, Children's Aid Society of Toronto provides hidden bias training for employees and uses World Education Services to assess immigrants' qualifications -- the organization also shares vacancies with a number of community organizations including Spinal Cord Injury Ontario, Pride at Work Canada, and Nationaltalk.ca
  • Children's Aid Society of Toronto has maintained the Out and Proud program for over 18 years to ensure its services are open, inclusive, safe and positive for the LGBT community as well as its employees, and also established Out and Proud Affirmation Guidelines
Children's Aid Society of Toronto employees celebrating Chinese New Year   (Photo credit: Ferdinand Herrera)

Highlights

Industry Child and Youth Services
Major Canadian hiring locations Toronto ON
Full-time employees in Canada 798
Formal diversity strategy has a defined strategy to achieve diversity and inclusion goals
Senior executive who oversees diversity initiatives Director of Diversity, Inclusion and Community Development
Formal commitment maintains a number of committees to address various topics including diversity and inclusion, anti-oppression and anti-racism, the Accessibility for Ontarians with Disabilities Act, and black education and awareness
Diversity training and awareness hidden bias training, discrimination training, specialized anti-oppression training, inter-cultural and intra-cultural training
Diversity highlights along with City of Toronto, donated 34 Isabella Street, the country's national repository to LGBT material, to the Canadian Lesbian and Gay Archives, shares vacancies with Ryerson University's Internationally Educated Social Workers (IESW) Bridging Program, offered secondments and training to numerous Native Child and Family Services employees, employs an external vendor to offer language and interpretation services in over 100 different languages, events to recognize international dates such as International Day of Pink, Black History Month and Chinese New Year
Some of the diversity-focused partnerships World Education Services (new Canadians), Ontario March of Dimes, Pride at Work Canada, Spinal Cord Injury Ontario, Nationtalk.ca (Aboriginal recruitment), The Center for Independent Living in Toronto

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