Toronto, City of
City of Toronto staff outside of City Hall during Toronto Public Service Week   (Photo credit: Jose San Juan)

Recognized as one of Canada's Top 100 Employers (2019), Canada's Top Family-Friendly Employers (2019) and Greater Toronto's Top Employers (2019):

Here are some of the reasons why Toronto, City of was selected as one of Canada's Top 100 Employers (2019), Canada's Top Family-Friendly Employers (2019) and Greater Toronto's Top Employers (2019):

  • In keeping with the federal government's recently extended maternity and parental leave policies to 18 months, the City of Toronto has raised the bar through the introduction of combined maternity and parental leave top-ups to 75% of salary for 78 weeks -- as well as extending the parental leave portion for new dads and adoptive parents to 75% of salary for 63 weeks
  • City of Toronto supports ongoing employee education with tuition subsidies for courses at outside institutions (to $1,500 annually), in-house and online training initiatives, and reaches out to the next generation through paid internships, co-op programs and summer student roles
  • Employees working in the City of Toronto's landmark City Hall enjoy convenient access to the numerous shops, restaurants and cafés in the CF Toronto Eaton Centre as well as Nathan Phillips Square, which is home to a summer farmers' market, special events throughout the year, and public ice skating in the winter -- inside, employees can take advantage of a cafeteria with healthy menus, as well as subsidized access to an onsite fitness facility
The City of Toronto's iconic city hall behind Nathan Phillips Square  

Employer Background

Industry Municipal government
Established in Canada 1834
Major Canadian hiring locations Toronto ON
Full-time employees in Canada 22,009
Part-time employees in Canada 11,544
Workforce engaged on a contract basis 6%
Average age of employees in Canada 42 years

Physical Workplace Rating: A

Commuter amenities online car-pool sign-up, free parking, secure/sheltered bicycle parking
Workplace features telecommuter workstations, sit-stand workstations, nap room, religious observance room, offices are connected to the city's extensive PATH underground walkway system, which offers all-weather access to an incredible variety of shops, cafés and restaurants, outdoor farmer's markets, art shows, music and entertainment, a variety of outdoor seasonal events at Nathan Phillips Square including skating in the winter
Onsite cafeteria healthy menus
Onsite fitness facility for employees only, subsidized membership, treadmills, stationary bikes, weights, shower facilities
Other nearby amenities fitness club, daycare, restaurants, Nathan Phillips Square, CF Toronto Eaton Centre, David Pecaut Square

Work Atmosphere & Communications Rating: B+

Recent social events Toronto Public Service Week celebrations each September which include activities such as a pancake breakfast with the City Manager, and employees can easily participate in various community and special events hosted in Nathan Phillips Square
Cultural aspects employee sports teams, business casual dress, casual dress (e.g. jeans) daily, music while working
Employee communications intranet site, company newsletter, traditional/email suggestion box

Financial Benefits & Compensation Rating: A

Financial benefits note City of Toronto has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension
Long-term planning life & disability insurance

Health & Family-Friendly Benefits Rating: A

Health plan note City of Toronto has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Waiting period for coverage 180 days
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Other health plan information employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, podiatrist, osteopathy, chiropractor
Family-friendly benefits note City of Toronto has multiple employee groups, family-friendly policies may vary by position
In vitro fertilization (IVF) $15,000 per lifetime
Maternity top-up (mothers) up to 75% of salary for 17 weeks
Parental top-up (mothers) up to 75% of salary for 61 weeks
Parental top-up (fathers) up to 75% of salary for 63 weeks
Adoption top-up up to 75% of salary for 63 weeks
Additional family-friendly benefits extended parental leave to unpaid leave, daycare centre onsite
Alternative work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting, earned days off program

Vacation & Personal Time-Off Rating: B

Vacation note City of Toronto has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 10 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Personal paid days off employees can schedule 2 personal days off each year, as needed
Unpaid leave maximum 12 months
Self-funded/deferred salary leave maximum 12 months
Additional time-off information employees receive an extra week of vacation in their 30th year of employment

Employee Engagement & Performance Rating: B+

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, peer-to-peer recognition awards, long-service awards
In-house survey period in-house surveys are conducted every 36 months
Outside survey period outside consultant surveys are held every 36 months

Training & Skills Development Rating: A

In-house training initiatives apprenticeship/skilled trades programs, in-house training, online training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 80% of tuition per year
Annual tuition maximum employer pays up to $1,500 in tuition subsidies for job-related courses per year
Unrelated tuition subsidies employer covers up to 80% of tuition per year for courses unrelated to current position
Unrelated tuition maximum employer pays up to $1,500 in tuition subsidies per year for courses unrelated to current position

Community Involvement Rating: B+

Scope of charitable involvement local
Employee charitable involvement employees are involved in selection of charities
Community highlight The City of Toronto and its employees support the United Way campaign on an annual basis.

Recognized as one of Canada's Best Diversity Employers (2019):

Here are some of the reasons why Toronto, City of was selected as one of Canada's Best Diversity Employers (2019):

  • City of Toronto organizes the annual Access, Equity and Human Rights Awards to recognize work in human rights and efforts to eliminate violence, racism, sexism, homophobia, homelessness, hate crimes, hunger, poverty and illiteracy -- awards are given in various categories including Aboriginal affairs, accessibility, women, pride and race relations
  • The City manages the Toronto Regional Champion Campaign Protégée Program to help boost female participation in local government -- through the program, young women receive mentoring from female city councillors and learn about the role of municipal councillor
  • City of Toronto created Accessibility Design Guidelines, which can be used to conduct accessibility audits, audits of the physical environment, and plan for barrier-free development and renovations -- the City also maintains a Disability Issues Committee to advise city council on eliminating barriers faced by persons with disabilities and acts as a liaison with external bodies on barriers to participating in public life and achieving social, cultural and economic well-being
Staff at the City of Toronto pulling a fire truck at Old City Hall during Toronto Public Service Week   (Photo credit: Jose San Juan)

Highlights

Industry Municipal government
Major Canadian hiring locations Toronto ON
Full-time employees in Canada 22,009
Formal diversity strategy has a defined strategy to achieve diversity and inclusion goals
Senior executive who oversees diversity initiatives Director, Equity, Diversity & Human Rights
Formal commitment equity, diversity and human rights division within the City Manager's office, committees to address disabilities and Aboriginal affairs, dedicated Aboriginal employment strategy
Employee resource groups Women's Network, Pride Network (LGBT), Indigenous Network
Diversity training and awareness training on a variety of topics including human rights in the workplace, Accessibility for Ontarians with Disabilities Act, Positive Space and overcoming deep bias, extensive Aboriginal education strategy (training for staff on Aboriginal history and its current-day impacts from Aboriginal elders and partners)
Diversity highlights Profession to Profession Mentoring Immigrants program (est. in 2004, approximately 1,500 new Canadians received mentoring since program's inception), annual Equity Symposiums with unions
Some of the diversity-focused partnerships Career Bridge (internships for new Canadians), Ability Edge (internships for graduates with disabilities), Career Edge (internships for new graduates)

The Career Directory

Toronto, City of has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
City of Toronto firefighter on scene

Highlights for New Grads

Industry Municipal government
Full-time employees in Canada 10,001 to 25,000
Major Canadian hiring locations Toronto ON
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, online training, in-house training
Annual tuition maximum employer pays up to $1,500 in tuition subsidies for job-related courses per year
Typical new grad positions Registered Nurse, Registered Practical Nurse, Practical Care Aide, Food Services Worker, Maintenance Patroller, Engineering Technology Technician, Human Resources Assistant, Engineer in Training, Firefighter, Fire Prevention Officer, Communications/Call Taker, Research Analyst
Starting salary $50K to $55K
Work benefits health benefits for new employees, flexible work hours, telecommuting
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job

Academic fields recruited

Recruits at these schools


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