Recognized as one of BC's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Feb 21, 2019)
Here are some of the reasons why Clearly was selected as one of BC's Top Employers (2019):
- Clearly encourages employees to adopt an ownership mentality through a share purchase plan, available to all employees, and offers generous referral bonuses for individuals who recruit candidates from their personal network (up to $3,000 per referral)
- Clearly supports employees as they work towards their fitness goals by offering subsidized access to an onsite fitness facility and a lifestyle spending allowance of up to $250 each year, which can be used for related expenses -- employees can also participate in a number of activities organized by the "Clearly Fit Club" committee, which focuses on healthy living throughout the year
- Ongoing employee development is a priority at Clearly and employees have opportunities to participate in a variety of in-house training programs, including mentoring relationships and leadership training -- employees also have access to tuition subsidies of up to $1,000 for courses both related and indirectly related to their current position
Clearly is on a mission to help the world see better
Over the November weekend that included Black Friday and Cyber Monday, Clearly doubled the number of contact lenses, eyeglasses and sunglasses that it ships over an average four-day period.
Considering that Clearly's online and retail customers purchase hundreds of thousands of units a month, this tsunami of orders could easily have set the company back on its heels.
"But we were prepared for it," says Julie Ann Wojciechowski, outbound logistics manager. "We started planning for it six months earlier. When Black Friday arrived, our whole team came together. Even our CEO came down to pack orders. It was actually fun."
With its manufacturing and distribution facility in the Broadway Tech Centre in Vancouver and retail stores in Vancouver and Toronto, Clearly ranks among the largest online retailers for contact lens and prescription eyeglasses in the world.
"We're part of the largest vision company in the world," says CEO Arnaud Bussieres, who joined Clearly in 2017 from its parent company, EssilorLuxottica S.A., in France. "We interact with millions of customers in Canada, the U.S., Japan, Australia, New Zealand and 200 other countries."
With the public face of a retail operation, Clearly is primarily a technology company. It conducts 95 per cent of its business online.
"We're revamping our technology stack and aim at being best in class, like Netflix in their industry," he says. "We want to deliver the fastest, best experience and service to all customers."
As part of its mission to bring vision to the world, Clearly donates a pair of prescription glasses for every online sale. In 2018, the company donated 500,000 pairs of glasses under the program.
When Wojciechowski joined Clearly 12 years ago as a shipper, she went to work "in one small room," she recalls. Since then, the company has sent her to Washington to train employees when it opened a new distribution centre there and to Japan on a similar mission.
"I know other managers and team leaders who were sent to Australia, China and other countries to give them a hands-on learning opportunity," she says.
Through its educational allotment program, Clearly has supported Wojciechowski in advancing her own training as well, covering part of the cost when she obtained her business management certificate at Simon Fraser University. "If you want to grow in your career, you can grab the opportunity," she says.
"When you join Clearly," adds Bussieres, "you join an infinite possibility of opportunities."