Recognized as one of BC's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Feb 21, 2019)
Here are some of the reasons why Coast Capital Savings Credit Union was selected as one of BC's Top Employers (2019):
- Coast Capital Savings encourages employees to give back to their community through the Help Heroes program, which provides 7.5 hours of paid time off to volunteer each year -- additionally, the organization offers up to $300 to help volunteer teams plan activities to support a charity of their choice
- Coast Capital Savings prioritizes the health and wellness of its employees, offering adjustable stand-up and treadmill desks, weekly visits from a registered massage therapist, and free membership to a fully equipped onsite fitness facility, which features instructor-led classes such as yoga and barre
- Coast Capital Savings offers employees a number of helpful financial perks, including low-interest home loans, discounted home and auto insurance, and new employee referral bonuses (from $50 to $4,500, depending on the position)
People are the bottom line at Coast Capital Savings
Parm Sandhu loves working at a financial institution where people, not profits, are the bottom line.
As a member banking specialist at Coast Capital Savings Federal Credit Union, he spends lots of time on the phone helping members achieve what's important in their lives. But he also gets out there and gives back to the communities his employer serves.
"It's not every day someone fairly young like me gets to drop off a cheque for $30,000 to a non-profit or community group," says Sandhu, 23.
"It's a great feeling because I'm a big advocate for my community. It's nice working for a company that's so focused on what we can do for people."
Coast Capital is Canada's largest credit union by membership with over 52 branches serving 543,000 members in Metro Vancouver, Fraser Valley, Vancouver Island and the Okanagan. Headquartered in Surrey, it's going national as B.C.'s first federal credit union. But growth doesn't mean losing its people-first company culture.
"We're a purpose-based organization - we've been able to grow and nurture the very unique culture here at Coast Capital and we expect to be able to do it on a national scale," says Tracey Arnish, chief member and employee experience officer.
"Our employees feel like they're part of an organization that truly aligns with things that are most important in their lives and they're very involved in the process of shaping and defining our corporate values."
For Sandhu, that means hosting Nintendo nights at Ronald McDonald House and receiving $10 for every hour he volunteers there to give to his favourite charity. Coast Capital donates seven per cent of pre-tax profits to charities. Between Jan.-Nov. 2018, it made $5.9 million in charitable donations across 229 charities.
Employees also have a say in the benefits package they receive and how it's delivered as part of an ongoing review. Arnish says the key is flexibility.
"You can't offer a one-size-fits-all approach. We're asking individuals to bring their full selves to work, so we need to look at them as individuals and ensure we meet their individual needs," says Arnish.
That flexibility is reflected in various options for work hours and training, generous health, dental and other benefits as well as well as opportunities to work full or part-time in a variety of roles.
"Our employees are part of a culture where everybody is respected and given an equal opportunity to be able to succeed in the organization," says Arnish.