Recognized as one of Greater Toronto's Top Employers (2018)
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Dec 7, 2017)
Here are some of the reasons why Enterprise Holdings Inc. was selected as one of Greater Toronto's Top Employers (2018):
- Enterprise Holdings lets everyone share in the company's success with profit-sharing (available to all employees) and provides referral bonuses for employees who recruit candidates from their personal networks (to $1,500)
- Enterprise Holdings supports employees who are new mothers with maternity leave top-up payments (to 95% of salary for up to 11 weeks) and offers the option to extend their leave into an unpaid leave of absence
- Enterprise Holdings invests in ongoing employee education through tuition subsidies for job-related courses (to $3,000 per year) and maintains a comprehensive management training program to help employees advance in their careers
Employees are driven to succeed at Enterprise Holdings
They say the days of finding a job at a company you like, working your way up the corporate ladder and making a career of it are over -- but not at Enterprise Holdings Inc., whose brands include Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car. As the largest car rental company in North America, Enterprise Holdings has a philosophy of promoting from within and helping employees move up the management ranks.
"One of our guiding principles is that the best managers are those who have been in their employees' shoes," says Margi Dolan, who is Vice President of Human Resources for Canada based out of St. Louis, Missouri, where she began her Enterprise career 24 years ago. "I love seeing new recruits come here and share this experience I had."
In that case, Dolan might want to keep her eye on Ashley Lopez, an Assistant Branch Manager in Toronto. Lopez started out at Enterprise more than three years ago, working as a customer service representative at Toronto Pearson International Airport while she was still at university earning a Bachelor of Commerce degree.
Her Enterprise managers offered her the flexibility she required as a student. "I'd be, 'Hey guys, it's mid-term season. Can I take less shifts?' They understood. They always made sure that I put school first."
After graduation, Lopez applied for the company's management training program and was fast tracked. Now, having worked at various Greater Toronto locations, she is an Assistant Branch Manager at an Enterprise location downtown where she is involved in all aspects of operations as well as the training and development of her team of six people.
"I love it. Honestly, I feel like they give you all the resources and tools you need to be successful," she says. "One of the company's founding values is we work hard and reward hard work. There are opportunities for me to advance my career."
In Dolan's case, she started in St. Louis as a management trainee like Ashley. After several promotions over her first 20 years, she moved to North Carolina as Vice President of Human Resources for the state. In 2016, she returned to St. Louis to take on her current position, which involves traveling across Canada. When Dolan talks to new recruits, she tells them what sets Enterprise Holdings apart is the ability to grow based on what you do every day. It's not about hierarchy but rather about exceeding customer expectations while learning a business from the ground up, Dolan explains.
"The Canadian market and the Toronto market are expanding rapidly," she says. That is creating opportunities for "anyone who wants to take charge of their career and impact their future."
So, where is the rental business headed in the coming world of driverless cars? "We have considered what the future will look like and how it may affect our industry," says Dolan. "We know we have the best people in the business. Our employees are what set us apart and we will continue to leverage that along with technology any way this business goes."
Along with appreciating the working environment at Enterprise, Lopez also likes the camaraderie. "It's a very fun and friendly environment. We go out on Fridays and celebrate a good week," she says. "It's like I'm working with friends who I get along with."
Together with those fellow employees and friends, and supported by Enterprise Holdings, Lopez has participated in charitable events including the Scotiabank Rat Race and the CN Tower Climb as well as helping prepare food for shelters. "Enterprise is very involved in the communities where it does business," she says. "It only makes sense they give back as well.