Recognized as one of Canada's Top 100 Employers (2019) and Montreal's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)
Here are some of the reasons why Keurig Canada Inc. was selected as one of Canada's Top 100 Employers (2019) and Montreal's Top Employers (2019):
- Keurig Canada provides maternity and parental leave top-up payments for employees who are new or adoptive mothers, depending on employee group (up to 90% of salary for 18 weeks), and also offers the option to extend their leave into an unpaid leave of absence
- In addition to supporting a number of local charitable organizations each year, Keurig Canada encourages employees to give back with matching employee donations (to $1,000 annually) and financial donations to charities where employees volunteer their time ($250 for every 25 volunteer hours)
- Along with 3 weeks of starting vacation allowance, Keurig Canada offers flexible work hours, a telecommuting option and reduced summer hours to help employees balance work and their personal lives
Keurig brews up diverse pods of opportunity
Two years ago, Jon Theisen started in a junior sales position with Montreal-based Keurig Canada Inc., but he didn't hold that job for long. "One of the things that attracted me to Keurig and continues to keep me engaged is the amount of opportunity you have," says Theisen, who is now Key Account Manager, National and Canada Sales Strategy. "I've had three roles in two years and they've all been great opportunities to learn."
Keurig is the leading brand in the coffee pod and single-serve coffee maker segments. Theisen, who works in the Toronto regional office, says he didn't know much about coffee, or Keurig for that matter, when he started. That quickly changed. "They flew me to Montreal to meet everybody, tour the plant and educate me about coffee. They do a great job educating you and getting you to buy into the brand."
He also found senior leaders approachable and supportive - even when working in a regional office. "And they push their people to grow and develop," says Theisen. "They challenge you to get out of a linear career path and think about skill sets you may not know you had," he adds. "They're disruptive, but in a positive way."
Pina Piccolo, Vice President, Human Resources and Trans.formation, says Keurig supports employees with the opportunity to explore developmental assignments. In fact, she landed in her current role thanks to that approach. She is a certified professional accountant and started with the company in finance. She wanted to try something else and spent time in an operations role before settling in at human resources.
"We allow people to grow and develop in fields outside their expertise," she says. "Sometimes you don't know what you really like till you've tried something. It's a great way to discover yourself and further develop your skill set."
Keurig is also big on teaching employees about their product. Six months after he started, Theisen had the opportunity to visit Keurig's office and research centre in Burlington, Vermont along with other members of the sales team. They learned how to taste different types of coffee in the same way sommeliers teach people to taste wines of different vintages. "It was a great bonding and learning experience," he says.
Keurig takes the learning experience to another level with what it calls source trips. Five times a year, the company flies up to 10 employees to coffee plantations in countries like Colombia, Brazil, Guatemala and Costa Rica. Employees who have been with the company three years or longer are eligible; they spend a week working with and learning from the coffee growers who supply Keurig with beans.
Piccolo had the opportunity to participate in a trip to Colombia. "For me, it was transformational," she says. "You appreciate the hard work and labour that it takes to transform a coffee bean to a great cup of coffee."
Keurig is deeply committed to volunteerism and giving back to the community. It has a formal volunteerism program in which employees can engage with a charitable organization of their choice and are allowed a designated number of paid hours per year. "Our offices are located in the east end neighborhood of Saint-Michel, a community that faces many challenges," says Piccolo. "A lot of our volunteer work is focused on giving back to the community where we're located."
Recognized as one of Canada's Top Employers for Young People (2019):
By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Jan 17, 2019)
Here are some of the reasons why Keurig Canada Inc. was selected as one of Canada's Top Employers for Young People (2019):
- Through the company's LEAP program, Keurig Canada offers internships for undergraduate students completing their 2nd or 3rd year in a variety of fields including marketing, sales, supply chain and finance -- the internship features a half-day orientation (with "Coffee 101" training), lunch with the Vice President of HR, a networking lunch with former interns, and the opportunity to present completed projects to managers and the leadership team
- The company also launched a rotational program called "CAFFEINE" for recent graduates and former interns -- the program includes three different assignments ranging from 12 to 18 months in sales, supply chain and marketing -- at the end of their term, interns have the opportunity to present their projects to management and senior leadership