Recognized as one of Canada's Top Small & Medium Employers
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 12, 2018)
Here are some of the reasons why Martino Contractors Ltd. was selected as one of Canada's Top Small & Medium Employers (2018):
- Martino Contractors Ltd. helps its employees save for the future with contributions to a defined benefit pension plan
- Martino Contractors Ltd. employees have their own social committee to help organize numerous activities and events throughout the year, including annual baseball and volleyball tournaments, weekly bowling and an annual golf day
Martino HVAC creates a great atmosphere for staff
J.P. Pangilinan had just completed a community-college program in heating ventilation and air conditioning (HVAC) when a friend suggested that he contact Martino Contractors Ltd. about a job.
Pangilinan knew that Martino HVAC ranked among the best companies in the industry, and he learned more about it when he met with the founder's son, Jeff Martino, at the company's headquarters in Vaughan, Ont. To get there, he drove for 75 minutes from his home in Courtice, east of Toronto.
Martino told Pangilinan about the reputation that his company had earned in the HVAC industry. He showed him the positive feedback and high ratings that the company had earned on social media. And he told him about the company's high standards and the expectations that Martino HVAC places on its 83 employees to live up to them.
"We do a thorough screening before we hire a candidate," says Martino, Vice President of Sales and Marketing. "We try to be upfront. We don't want to put people in a position where they can't be successful, for the sake of the organization and for the person we're hiring. Our goal is to be the best new construction and residential HVAC company. If they want to work at a company like that, this is a good place for them."
Pangilinan agreed. A job with Martino HVAC was exactly the opportunity he'd been looking for, even if he had to commute every day for two hours.
Before he joined the company as a customer service rep, attending to scheduling, troubleshooting and warranty issues, Pangilinan had spent more than six years in the financial industry as a business analyst and mortgage specialist. When he realized that his future didn't lie in finance, he decided to change careers and spent two more years educating himself about HVAC.
"It was a real change from working in a bigger company," he says. "Here, we have open dialogue with people, and we build relationships even with the owners. I see Jeff every day."
"We try to be progressive," says Martino. "We treat people with respect, and we maintain a professional environment where everyone feels comfortable. They see senior managers and owners working beside them, so they don't feel that there's a big separation or too much hierarchy."
Founded in 1987 by Jeff's father, Mike, Martino HVAC focuses on designing systems, manufacturing components, installing and servicing equipment, and providing indoor air solutions for residential new construction, custom homes, retrofits, and light commercial applications throughout southern Ontario.
While employees work together on the job, they build closer relationships through company-supported activities like bowling nights, golf tournaments and industry volleyball and baseball teams. "We get to mingle with builders in the region," says Pangilinan, who now works in outside sales, visiting homes to prepare for installations, "and it definitely gets us involved with the community."
Through an Education Assistance Program, the company supports employees with training and certification they need to advance their careers. And with two full-time HR professionals on staff, Martino HVAC is preparing a Management Development Program to prepare employees for leadership roles.
Employees like Pangilinan can take advantage of their relationships to enhance their knowledge of the business.
"I work sometimes with our installation manager to see what I should look for when I'm quoting on jobs like converting to a tankless water heater," says Pangilinan.
So far, Martino HVAC's focus on high standards has paid off, for Pangilinan and the company alike, in the form of referrals and repeat business for the company.
In the meantime, Pangilinan no longer spends two hours a day getting to and from work. "I bought a house a few kilometres away," he says. "Now it only takes me 12 minutes."