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Médecins Sans Frontières / Doctors Without Borders (MSF) Canada
MSF Canada nurse, Claire Joels, reorganizing the mobile pharmacist work station to protect supplies from the rain   (Photo credit: Luca Sola)

Recognized as one of Canada's Top 100 Employers

Here are some of the reasons why Médecins Sans Frontières / Doctors Without Borders (MSF) Canada was selected as one of Canada's Top 100 Employers (2018) and Greater Toronto's Top Employers (2018) :

  • In addition to the organization's regular health benefits plan, MSF Canada offers employees a generous health spending account, ranging from $2,500 up to $5,000, and maintains in-house wellness programming
  • Employees working at MSF Canada's head office receive 4 weeks of vacation to start, moving to 5 weeks after only 3 years on-the-job
  • MSF Canada encourages ongoing employee development through tuition subsidies for courses related and indirectly related to an employees' current position, opportunities for formal mentoring and subsides for professional accreditation
MSF Canada employee with a resident at the Yida refugee camp in South Sudan   ( Photo credit: Yann Libessart)

Employer Background

Industry Medical Relief Organization
Parent company 1991
Major Canadian hiring locations Toronto ON, Montréal QC
Full-time employees in Canada 265
Full-time employees worldwide 339
Workforce engaged on a contract basis 83%
Average age of employees in Canada 39 years
Longest serving employee 17 years

Physical Workplace Rating: B+

Commuter amenities secure/sheltered bicycle parking
Workplace features employees working in the field may experience many different work environments, from hospitals in Afghanistan to mud-walled huts in South Sudan, the Toronto office is open-concept and features organic vegetables delivered to the office every week, two kitchen areas, telecommuter workstations, nap room, outdoor patio
Employee lounge amenities comfortable seating, music, television, foosball table, board games
Other nearby amenities fitness club, Philosopher's Walk, daycare, restaurants, hockey rink, pubs and local shops

Work Atmosphere & Communications Rating: A

Employee social committee name Social Committee (est. 2014)
Recent social events summer kick-off party, end of summer party, Blue Jays game, rock climbing, Holiday Armadillo gift exchange, Christmas party, Valentine's card exchange, apple picking, maple syrup celebration, bowling, escape room event, picnic, potluck lunch, celebrations for office volunteers, St. Patricks' Day, Easter egg hunt, Halloween
Cultural aspects employee sports teams, casual dress (e.g. jeans) daily, music while working, can bring pets to work when needed
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media

Financial Benefits & Compensation Rating: B

Financial benefits note MSF Canada has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings non-matching RSP
Long-term planning life & disability insurance
Additional financial benefits field workers may also participate in the non-matching RSP plan

Health & Family-Friendly Benefits Rating: B+

Health plan note MSF Canada has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Minimum hours worked for coverage 23 hours per week
Waiting period for coverage 90 days
Family coverage option yes
Dental coverage routine
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Health spending account up to $2,500 each year
Wellness spending account up to $250 each year
Other health plan information health spending account is up to $2,500 for individuals and $5,000 for families, maintains an in-house wellness program that features wellness-related sessions and massages
Family-friendly benefits note MSF Canada has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 75% of salary for 18 weeks
Adoption top-up up to 75% of salary for 18 weeks
Alternative work options flexible work hours, shortened work week (fewer hours with less pay), compressed work week, telecommuting, reduced summer hours

Vacation & Personal Time-Off Rating: A+

Vacation note MSF Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 4 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 3 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Personal paid days off employees can schedule 3 personal days off each year, as needed
Unpaid leave maximum 12 months

Employee Engagement & Performance Rating: A

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition on-the-spot rewards, peer-to-peer recognition awards, long-service awards
In-house survey period in-house surveys are conducted every 12 months

Training & Skills Development Rating: B+

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives mentoring, in-house training, online training, paid internships, subsidies for professional accreditation
Annual tuition maximum employer pays up to $750 in tuition subsidies for job-related courses per year
Unrelated tuition maximum employer pays up to $750 in tuition subsidies per year for courses unrelated to current position

Community Involvement Rating: A

Scope of charitable involvement local, national, international
Some of the community organizations supported The Together Project, Ripple Effect
Community highlight In addition to the organization's raison d'être, employees spearhead internal grassroots projects that support refugee resettlement in Canada.

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