Recognized as one of Montreal's Top Employers (2018)
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Jan 31, 2018)
Here are some of the reasons why Nestlé Nespresso Canada was selected as one of Montreal's Top Employers (2018):
- As part of the organization's health benefits plan, Nestlé Nespresso Canada offers health and wellness spending accounts of up to $1,500 cumulatively, allowing employees to top up levels of existing coverage or allocate funds to wellness-related expenses
- Nestlé Nespresso Canada helps employees achieve greater work-life balance with 3 weeks of starting vacation allowance, flexible hours, up to 4 paid personal days (which can be scheduled as needed), and reduced summer hours
- Nestlé Nespresso Canada invests in ongoing employee development with tuition subsidies for courses taken at outside institutions, subsidies for professional accreditation, and a variety of in-house and online training programs
Nespresso Canada employees grow with the company
Sebastian Hertner was manning the front desk at a Montréal hotel when the president of Nestlé Nespresso checked in. Hertner knew about the company and its products from visits with his father to Switzerland, where his family lived and the Nestlé Group has its head office, in Vevey.
Hearing that Nespresso was expanding into North America, Hertner decided to join the organization. "I knew how dynamic it was," he says. "And I love working with the public."
Initially, Hertner worked part-time at a Nespresso boutique on Crescent Street while he completed his bachelor's degree in history at Concordia University. When he graduated in 2012, he joined Nespresso Canada full-time. Within two years, he was managing a Nespresso boutique in Laval. After a six-month assignment in the U.S., he returned to Montréal, where he works as a Retail Development Specialist from Nespresso Canada's head office, a short jog from Mont Royal.
"We're different from other organizations," says Mélanie Daunais, Head of Human Resources. "If you want to move in your work, Nespresso will help you to develop the skills to go in a completely different direction."
Starting almost from scratch, Nespresso Canada now employs 480 full-time staff, who operate Nespresso boutiques and distribute Nespresso coffee systems across the country.
"We're building Nespresso Canada on a daily basis," says Daunais. "We're growing by about 100 employees a year, so there are lots of opportunities for advancement."
To learn about Nespresso Canada's methodologies and the worldwide organization that supports the business, new employees attend the Nespresso Learning Academy in Montréal. While employees follow programs tailored to their own objectives and skills, Nespresso Canada encourages them to build relationships and seek out opportunities throughout the company, not just in Canada but in all 69 countries where Nespresso operates, as well.
"Some people have been here for three to four years," says Daunais, "and they've evolved through a few different roles."
Depending on their goals, employees may even attend the Nestlé Training Centre in Switzerland for further training.
Despite the high-performance culture of Nespresso Canada, the company emphasizes a balance between work and life for its employees. "We have a family spirit," says Hertner. "We're growing, but not so fast that you don't know the names of all the people who work here."
As for his own family, Hertner recently gave them a Nespresso machine "so I can have a good cup of coffee when I visit them."