Recognized as one of Waterloo Area's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 23, 2018)
Here are some of the reasons why Reid's Heritage Group of Companies was selected as one of Waterloo Area's Top Employers (2019):
- Reid's Heritage Group of Companies supports its new moms with maternity leave top-up payments, to 80% of salary for up to 17 weeks
- As part of their health benefits plan, Reid's Heritage Group of Companies offers a wellness spending account (to $250 annually) that can be used for a variety of fitness and healthy lifestyle items, from nutrition planning to gym memberships
- Reid's Heritage Group of Companies encourages employees to volunteer their construction expertise with paid volunteer time and support for initiatives such as the building of playgrounds at a local women's shelter and Habitat for Humanity
Recognized as one of Canada's Top Small & Medium Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 11, 2019)
Here are some of the reasons why Reid's Heritage Group of Companies was selected as one of Canada's Top Small & Medium Employers (2019):
- Reid's Heritage Group of Companies supports ongoing employee development with in-house training programs, as well as tuition subsidies for courses related and not directly to their current position, to $1,000 annually
- Reid's Heritage Group of Companies considers previous work experience when setting vacation entitlements for experienced candidates and offers bonus vacation time (along with travel vouchers) to celebrate their fifth year on the job and every five-year increment thereafter
Reid's Heritage has a blueprint for success
As a plumber, Kyle Proulx was accustomed to construction sites where workers associated primarily with others in their own trades. But since joining Reid's Heritage Group of Companies in 2012, Proulx has enjoyed a very different workplace culture.
Instead of silos, the Cambridge, Ont.-based homebuilder has a collegial atmosphere where mutual respect and a commitment to excellence unite the team members, regardless of their role, location or years of service.
"The whole one-team environment is something I've never encountered before," says Proulx, Branch Manager, Northern Division, in the company's Collingwood office. "The result is a level of cooperation and coordination that is not only a more efficient way to work, but more enjoyable as well."
He credits this to management at the family-owned business, who treat all team members like they, too, are part of the family. This includes everything from hosting fun social events throughout the year to providing opportunities for advancement and thoughtful perks and benefits. For instances, says Proulx, who is with the company's Hy-Mark Mechanical division, the health & wellness component offers all team members $250 a year for purchases such as exercise equipment and certain membership fees.
Reid's Heritage builds single detached homes, mid-rise condos, two-storey, executive and bungalow townhomes as well as custom estates and active adult communities. Doing so requires a diverse workforce encompassing labourers, skilled tradespeople, engineers, and more.
President Tim Blevins says these team members are the company's competitive advantage. The Reid's Heritage mission statement "We Build and Enhance Quality of Life" means going beyond delivering a quality product, he says, to delivering a quality experience, from the house plans to the after-sales. "We know that if we look after our team members, they will look after our customers," he adds.
The prerequisite is creating the right environment for that to happen. For Blevins, that means hiring the right people, equipping them with the training and tools they need to succeed, and then "getting out of their way."
Reid's Heritage, in fact, provides a range of learning and professional development opportunities typically associated with much larger corporations. Two to three times a year, the company brings everyone together for off-site team meetings. Managers and supervisors receive leadership training while others attend sessions that focus on the company culture, core values and team development.
The company also offers tuition subsidies for courses offered by third-party institutions while a wide variety of online tutorials covering everything from health and safety to improving communications skills are available free of charge to all team members. Individuals at all levels have opportunities for professional development to guide their advancement at the company; for those considering switching career paths, Reid's Heritage offers job shadowing, so they can test the waters first.
Of course, not everything can be covered in a training manual, says Doug Sider, Vice-President, People and Culture. That's why the company emphasizes what he calls the 4Cs - Character, Competence, Curiosity and Caring.
Curiosity is especially important, he says, because it drives people to improve and innovate. "They're always asking questions," Sider adds. "'How can we do things better? How can we better serve our customers?' They see their work not as a career but as a calling."
Like Proulx, Jennifer Desroches is based in Collingwood. As an Office Manager & Project Coordinator with Reid's Heritage Homes, her responsibilities include meeting with new home buyers to review floor plans and helping them customize their homes. But while her days are very different from her colleague's, she shares his view that it's the culture that sets Reid's Heritage apart.
She appreciates, for instance that that she, like all team members, can take one paid day off annually to volunteer with a charity of her choosing. With care and support like that, Desroches plans on sticking around: "I don't see myself working anywhere else."