Recognized as one of BC's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Feb 21, 2019)
Here are some of the reasons why Rocky Mountaineer was selected as one of BC's Top Employers (2019):
- Along with in-house training initiatives, Rocky Mountaineer supports longer term employee development with tuition subsidies for courses both related and not directly related to their current position
- Along with 3 weeks of starting paid vacation, employees at Rocky Mountaineer can take advantage of a discounted rail pass program that extends to their family members and friends
- Employees at Rocky Mountaineer are encouraged to become recruiters for the company with new employee referral bonuses (from $750 to $1,500, depending on the position)
Rocky Mountaineer puts cool careers on the fast track
The luxurious trains operated by Rocky Mountaineer travel about 280 miles a day in their epic journey across Western Canada's iconic mountains. The Vancouver-based rail-tour company asks its employees to go the extra mile to create memorable experiences for its guests, partners and their fellow employees.
"We really are in the people business - it's all about that," says president and chief executive officer Steve Sammut. "The aim is to create a great environment, but it takes everybody in the team to achieve that."
The workplace culture at the family-owned company, which has more than doubled in size over the past six years, is based on three key values. The first is to create meaningful moments and life-changing experiences. "We try to do that for each other, our customers and our partners," says Sammut.
The second guiding principle is to be one team, collaborating on goals and communicating openly with respect and trust. And, finally, employees always strive to achieve extraordinary outcomes in whatever they do.
In a grassroots initiative, Rocky Mountaineer employees defined the company's foundational values last year during a six-month process facilitated by a consulting firm.
"We built it together as team members - as opposed to it being something that was given to us by senior leadership," says Samantha Rousseau, specialist, website experience, who was a member of the Values Task Force.
Rousseau says the company does a lot to set up new recruits for success from day 1. New hires receive two full days of onboarding seminars to familiarize them with the corporate culture and their own roles. At the company's expense, they also go through a program called Vertical Mindset Training, which reinforces a positive approach to all aspects of work and life.
Early on in their tenure, employees are treated to an orientation trip on Rocky Mountaineer from Vancouver to Banff. They also receive two passes each year to use themselves or to give to family or friends. "I love the pride that our team members have in our product," says Sammut. "They are so excited to share what we do with people who are important to them."
In addition, Rocky Mountaineer invests heavily in training and development and holds two employee town halls a year to ensure open communication. And the Spirit Committee organizes events to enhance teamwork and a feeling of fun. "It's really easy to work with people at Rocky Mountaineer," says Rousseau. "It's a lot of fun."
Recognized as one of Canada's Top Small & Medium Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 11, 2019)
Here are some of the reasons why Rocky Mountaineer was selected as one of Canada's Top Small & Medium Employers (2019):
- BC-based rail tour operator Rocky Mountaineer is growing at an incredible pace, creating over 50 new full-time positions in the past year -- a year-over-year increase of over 24 per cent
- Rocky Mountaineer encourages employees to save for the future with annual RSP contributions (to five per cent of salary) -- and manages a year-end bonus program
- Rocky Mountaineer provides its new moms with maternity and parental leave top-ups (to 70 per cent of salary for 17 weeks) as well as offering 10 fully paid "New Child Days" for any employee who becomes a new parent