Salesforce employees taking a selfie   (Photo credit: Wild About You Photography)

Recognized as one of Canada's Top 100 Employers

Here are some of the reasons why Salesforce was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019) :

  • Saleforce has done away with the formal annual review and developed an in-house feedback app that encourages ongoing monthly two-way feedback between employees and managers, along with the setting of quarterly development goals -- the enlightened process is viewed as a catalyst to ensure that conversations between managers and employees are ongoing and direct
  • Salesforce maintains a generous time-off policy, providing employees with 4 weeks of paid vacation after only 3 years on the job -- additionally, employees can take advantage of paid personal days off, flexible hours and a telecommuting option
  • As part of the company's charitable program, Salesforce provides up to 7 paid days off for employees to volunteer with local charities and matches employee donations to a maximum of $5,000 per year
Salesforce employees collaborating  

Employer Background

Industry Customer Relationship Management (CRM) Services
Established in Canada 1999
Publicly traded yes
Parent company head office San Francisco, CA, United States
Major Canadian hiring locations Vancouver BC, Montréal QC, Toronto ON, Fredericton NB, Halifax NS, Saint John NB
Full-time employees in Canada 1,335
Full-time employees worldwide 30,000
Longest serving employee 19 years

Physical Workplace Rating: A

Commuter amenities online car-pool sign-up, secure/sheltered bicycle parking
Workplace features head office occupies 4 floors at WaterPlace Park, situated on Toronto's waterfront overlooking Lake Ontario and connected to the city's underground PATH walkway system, the building features a 650-seat food court with coffee shops such as Starbucks, Second Cup and Tim Hortons, 2 treadmill desks, private shower facilities in the office, telecommuter workstations, sit-stand workstations, nap room, religious observance room, self-serve lunchroom, discounts at local restaurants
Employee lounge amenities comfortable seating, music, television, video games, foosball table, board games, table tennis
Snacks available self-serve area offers cereal, milk, energy bars, fresh fruit, nuts, gummy bears, baked chips, cheese, hummus, pretzels and various beverages such as La Croix, Gatorade and Coca-Cola
Onsite fitness facility shared-use facility, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (yoga), rowing machines, weights, shower facilities, towel service
Other nearby amenities Harbourfront Centre, fitness club, Toronto Islands, Waterfront Trail, restaurants, Rogers Centre, Maple Leaf Square

Work Atmosphere & Communications Rating: B+

Employee social committee name Aloha Ambassadors (est. 2015)
Recent social events celebrated its 19th birthday with cupcakes (and a custom Snapchat filter), evening party during the Christmas holiday season (hosted at the Liberty Grand), entered a float in the Toronto Pride Parade
Cultural aspects employee sports teams, business casual dress, casual dress (e.g. jeans) daily, music while working
Employee communications intranet site, internal social media
Other in-house communications in-house "Concierge" app for human resources, IT, payroll and other workplace questions

Financial Benefits & Compensation Rating: B+

Financial benefits note Salesforce has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings matching RSP
Long-term planning life & disability insurance
Share purchase plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $10,000) for some positions
Signing bonuses available for some positions

Health & Family-Friendly Benefits Rating: B+

Health plan note Salesforce has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 90% of the premiums
Minimum hours worked for coverage 20 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Other health plan information employee assistance (EAP) plan, semi-private hospital room, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Wellness spending account up to $1,200 each year
In vitro fertilization (IVF) $2,400 per lifetime
Maternity top-up (mothers) up to 75% of salary for 25 weeks
Parental top-up (fathers) up to 75% of salary for 6 weeks
Adoption top-up up to 75% of salary for 6 weeks
Adoption assistance subsidy up to $5,000 per child
Alternative work options flexible work hours, shortened work week (fewer hours with less pay), telecommuting
Additional family-friendly information maternity leave top-up for mothers ranges from 23 to 25 weeks, access to emergency backup childcare and eldercare services (up to 7 days each year)

Vacation & Personal Time-Off Rating: B+

Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 3 years of employment
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Personal paid days off employees can schedule 4 personal days off each year, as needed
Unpaid leave maximum 6 months

Employee Engagement & Performance Rating: A

Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (i.e. travel), monthly two-way feedback (via an in-house feedback app) has replaced the formal annual reviews (the goal is that such feedback becomes the basis of open two-way conversations between employees and managers), bonus program for non-sales personnel (range from 5% to 25% of salary), trips to Aruba or Hawaii for Chairman's Club and Peak Performers Club employees, service recognition awards with accompanying donations to non-profit associations
In-house survey period in-house surveys are conducted every 6 months

Training & Skills Development Rating: B+

Career planning in-house career planning services
In-house training initiatives mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $5,000 in tuition subsidies for job-related courses per year

Community Involvement Rating: A+

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 7 paid days)
Total employee volunteer hours (on company time) over 40,000 hours last year
Total number of charities supported last year approximately 1,000 charitable and community organizations were supported last year
Some of the community organizations supported Light the Night Walk, Shoebox Project, 12 Days of Giving, Holiday Food Drive, Bell Let's Talk, Dress for Success (women's and men's clothing drive)
Charitable giving matches employee donations
Community highlight Salesforce's charitable program focuses on technology, STEM (science, technology, engineering and mathematics), education and youth. Employees are also encouraged to volunteer for initiatives and organizations that reflect their personal interests.

The Career Directory

Salesforce has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
Salesforce employees volunteering at the Vancouver Food Bank

Highlights for New Grads

Industry Customer Relationship Management (CRM) Services
Parent company head office San Francisco, CA, United States
Major Canadian hiring locations Vancouver BC, Montréal QC, Toronto ON, Fredericton NB, Halifax NS, Saint John NB
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Annual tuition maximum employer pays up to $5,000 in tuition subsidies for job-related courses per year
Typical new grad positions Software Engineer, Software Engineer (Mobile), Demo Engineer, Software Engineer (Analytics), Associate Sales Development Representative
Work benefits health benefits for new employees, flexible work hours, telecommuting, transit subsidies, employees receive paid time off to volunteer, (up to 7 paid days)
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job

Academic fields recruited

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