Recognized as one of Canada's Top Small & Medium Employers
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 12, 2018)
Here are some of the reasons why Trisura Guarantee Insurance Company was selected as one of Canada's Top Small & Medium Employers (2018):
- Trisura offers 3 weeks of paid vacation allowance to start, moving to 4 weeks after only 3 years on the job -- and helps employees get an early start to their summer weekends with early closings from Victoria Day to Labour Day
- Along with helping employees save through a matching RSP contribution program, Trisura lets everyone share in the company's success with profit-sharing and share purchase plans that are available to all employees
Trisura fosters a friendly and supportive culture
Jenna Radford made a big transition three years ago when she moved from the hospitality industry -- where she had started her career -- to Toronto-based Trisura Guarantee Insurance Company. She was impressed from the start.
"It was a completely different experience the moment I walked in the door for my first interview," says Radford, a Senior Business Analyst. "The human resources team kept me informed on what the next step was, what the timelines were and what the expectations were."
She had an equally pleasant experience on the day she marked her first anniversary with the company. "I commute to work and always check my emails when I get on the train," says Radford. "I had an email from our President, Mike George, congratulating me. I thanked him, not thinking I'd get a response, but we had a great exchange. It really blew me away."
Trisura is a fast-growing company that provides a range of insurance policies and programs for corporate and commercial clients through a network of 150 brokers located from coast to coast in Canada. Besides Toronto, the company has offices in Halifax, Quebec City, Montreal, Calgary and Vancouver.
"We promote a work environment and a culture that is employee friendly and supportive," says George, who co-founded Trisura in 2006. "Whether they're here six months, six years or their whole career, I want employees to look at their time with Trisura as the best of their career."
The company generally hires people with backgrounds in business, finance or insurance for underwriting positions -- a job that involves assessing risk and determining the price of coverage. But Trisura recruits lawyers for its legal department, IT professionals to run its systems and people from outside the insurance industry for other positions.
It also has a robust student co-op program. Any given time, Trisura has three to four university students on staff for four-month placements and that can grow to eight in the summer.
New hires, especially in underwriting, work with small teams of three to four employees and benefit from coaching and mentoring from their more experienced colleagues. As well, all new employees go through the company's Mentoring Our Values and Principles program. Up to 12 employees from across the country come to Toronto for a pair of three-day workshops, one in the fall, the other in the spring, in which company leaders and outside facilitators teach networking, communication and negotiation skills.
"We really try to have people understand our culture and what makes us unique," says George. "I kick off each session and sit through most of them so I get to know people throughout the organization."
Trisura actively encourages its employees to upgrade their skills and covers the cost of job-related accreditations. Radford recently completed the Certified Business Analyst Professional program and the company picked up the tab. "The company is hugely supportive of continuous education," she says. "They really want everyone to make sure they're upgrading their skills."
Employees are permitted to work from home and the company agrees to flexible work hours, depending on family commitments and commuting times. Offices close early on Friday afternoons all summer.
"Commute times can be terrible and people have massive responsibilities at home with kids and families so we try to be as flexible as possible," says George. "It's a differentiator for us."