Vancouver City Savings Credit Union

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183 Terminal Ave
Vancouver, BC V6A 4G2
Vancouver City Savings Credit Union is a member-owned co-operative credit union, providing a range of financial products and services to members across the province.

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Vancouver City Savings Credit Union
Vancity employees on hand to welcome the credit union's members to the annual PNE fair  

Recognized as one of Canada's Top 100 Employers

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Top 100 Employers (2019), Canada's Top Family-Friendly Employers (2018) and BC's Top Employers (2018) :

  • In keeping with the federal government's recently extended maternity and parental leave policies to 18 months, Vancity has raised the bar through the introduction of combined maternity and parental leave top-ups to 85% of salary for 78 weeks -- as well as extending the parental leave portion for new dads and adoptive parents to 85% of salary for 61 weeks
  • Along with being one of Canada's largest "Living Wage" employers (with starting pay rates much higher than the official minimum wage), Vancity helps employees save for the future with contributions to a defined benefit pension plan and a non-matching RSP plan (with an option for employees to contribute)
  • A familiar name in the wider community, Vancity's "Community Partnership" committee is comprised of employees that review and select the many initiatives that employees and the credit union support every year -- including last year's "Walk for Reconciliation" in support of Indigenous Canadians and the desire of building a better shared future for all Canadians
Vancity employees during the Walk for Reconciliation  

Employer Background

Industry Credit Unions
Established in Canada 1946
Major Canadian hiring locations Vancouver BC, Victoria BC
Full-time employees in Canada 2,147
Part-time employees in Canada 474
Workforce engaged on a contract basis 3.07%
Average age of employees in Canada 41.65 years
Longest serving employee 43 years

Physical Workplace Rating: A

Commuter amenities transit subsidies, online car-pool sign-up, electric vehicle charging stations, secure/sheltered bicycle parking
Workplace features Vancity Centre is situated at the head of False Creek, an inlet to the Pacific Ocean that borders downtown Vancouver, the office was custom built to include easy access to the SkyTrain, inside, telecommuter workstations, sit-stand workstations, nap room, outdoor patio, and features onsite locker room and shower facilities, instructor-led yoga and pilates classes, and registered massage therapy services
Employee lounge amenities comfortable seating, unique rooftop "Sky Garden" and patio on the 12th floor
Other nearby amenities Creekside Community Centre, fitness club, False Creek Seawall, daycare, restaurants, TELUS World of Science, Granville Island, Olympic Village, Gastown, Yaletown neighbourhoods

Work Atmosphere & Communications Rating: B+

Recent social events "To Infinity and Beyond" employee recognition event with over 1,000 employees in attendance, Vancity Member Day at the Pacific National Exhibition, over 550 employees participated in the "Walk for Reconciliation" in support of Indigenous Canadians and to express support for building a better shared future for all Canadians
Cultural aspects business casual dress, casual dress Fridays, music while working, concierge services available
Employee communications intranet site, company newsletter, internal social media

Financial Benefits & Compensation Rating: A+

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension, non-matching RSP
Long-term planning retirement planning assistance, life & disability insurance
Profit-sharing plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $800) for some positions
Signing bonuses available for some positions
Additional financial benefits low-interest home loans, discounted financial services, interest-free computer purchase loan program, employees have the option to choose to contribute to the non-matching RSP plan

Health & Family-Friendly Benefits Rating: A

Health plan note Vancity has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 17 hours per week
Waiting period for coverage 90 days
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Other health plan information employee assistance (EAP) plan, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Additional health and wellness information retiree coverage extends up to 15 years post-retirement, bi-weekly chair massages, flu shot clinic, free online health assessments
Maternity top-up (mothers) up to 85% of salary for 17 weeks
Parental top-up (mothers) up to 85% of salary for 61 weeks
Parental top-up (fathers) up to 85% of salary for 61 weeks
Adoption top-up up to 85% of salary for 61 weeks
Additional family-friendly benefits extended parental leave to unpaid leave
Alternative work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting, earned days off program
Additional family-friendly information care time policy (which can be used for personal illness, severe illness of an immediate family member, emergency child arrangements and eldercare arrangements), free summer leadership camp for employees' children (from 14 to 18 years of age)

Vacation & Personal Time-Off Rating: B+

Vacation note Vancity has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 4 years of employment
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Unpaid leave maximum 24 months
Additional time-off information some employees receive 4 weeks of vacation to start and work to a maximum of 6 weeks vacation

Employee Engagement & Performance Rating: A+

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, long-service awards
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development Rating: A+

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $2,400 in tuition subsidies for job-related courses per year
Unrelated tuition subsidies employer covers up to 100% of tuition per year for courses unrelated to current position
Unrelated tuition maximum employer pays up to $2,400 in tuition subsidies per year for courses unrelated to current position
Unique training & development programs unique live and work co-op training option for employees interested in living in Bologna, Italy (where co-operatives account for one-third of the GDP), secondments for employees who want to spend time working at a non-profit organization in BC (from 4 months to 2 years), opportunity to participate in St. Mary's University's international Master of Management Co-operative and Credit Unions Program (located in Halifax)

Community Involvement Rating: A

Scope of charitable involvement local
Total number of charities supported last year approximately 88 charitable and community organizations were supported last year
Some of the community organizations supported Greater Victoria Housing Society and Catalyst Community Developments, Living Wage for Families Campaign, The Pembina Institute, BCIT's Aboriginal Student Services and Native Education College, Green Jobs Coalition, Ocean Wise Local Food Program, Social Purpose Real Estate Collaborative
Community highlight Vancity supports a "Community Partnership" committee that is comprised of employees from all lines of business within the co-operative, who are are responsible for reviewing and selecting those community and charitable initiatives to support (providing up to $10,000 for selected initiatives). The credit union's main focus includes support for affordable housing, co-operative business, economic inclusion, energy and environment, impact business development, labour, Indigenous communities, local and organic food initiatives, and social purpose-focused real estate.

Recognized as one of Canada's Top Employers for Young People

By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Feb 8, 2018)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Top Employers for Young People (2018):

  • Vancity offers a unique live and work co-op training option for employees interested in living in Bologna, Italy, where co-operatives account for one-third of the GDP -- additionally, the credit union provides 4-month secondments for employees who wish to work with BC-based non-profit organizations
  • Vancity manages a Youth Intern Program to provide work experience to young people between the ages of 19 and 35 who face barriers to employment
Vancity employees sharing ideas in one of the meeting rooms at the credit union's head office in Vancouver  

Highlights

Industry Credit Unions
Major Canadian hiring locations Vancouver BC, Victoria BC
Full-time employees in Canada 2,050
Student opportunities summer jobs, co-op opportunities, paid internships
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $2,400 in tuition subsidies for job-related courses per year
Career development in-house training, online training, in-house career planning services, mentoring, leadership training, online employee skills inventory, apprenticeship/skilled trades programs
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Unique initiatives Explorer Network provides opportunities for employees from all levels to work on a strategic idea or initiative on a voluntary basis

Recognized as one of Canada's Best Diversity Employers

By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Mar 1, 2018)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Best Diversity Employers (2018):

  • In partnership with the Vancouver School Board, Vancity piloted a work experience program for high school students with disabilities last year, and, contracted Focus Professional Services to employ 8 individuals with autism in functional testing and data quality roles
  • Through the job carving process, Vancity created a new role to support administrative work within the organization's various branches -- the position was developed in collaboration with various community partners and Vancity has hired a number of neuro-diverse individuals for 22 pilot locations
Colleagues at Vancity catch up in the hallway  
"Vancity has worked with me from the very beginning by adapting my workstation, making sure washrooms and work areas were accessible, and educating my colleagues about the service dog I had at the time. More recently they purchased voice recognition software that I can use with our banking platforms to enable me to do my job more effectively. Also, when it became clear that my limited hand function was making the multitasking nature of my job difficult, they were willing to make accommodations to my current job description and responsibilities to work with my strengths. Everyone wants to be accepted, supported, and valued as an employee. I am no different. At Vancity, people see my strengths not just my limitations. I appreciate their commitment to being an inclusive workplace." Tammy V., Member Service Representative

Highlights

Industry Credit Unions
Major Canadian hiring locations Vancouver BC, Victoria BC
Full-time employees in Canada 2,050
Formal diversity strategy has a defined strategy to achieve diversity and inclusion goals
Formal commitment Indigenous partnership strategy to support urban Indigenous peoples and First Nation communities
Employee resource groups Diversity and Inclusion Alliance (50 members, engages workforce on related issues)
Diversity highlights Vancity's President and CEO, Tamara Vrooman, was appointed to the provincial government as a Co-Chair of the President's Group, which is tasked with identifying barriers to employment for persons with disabilities as part of the province's Accessibility 2024 plan, manages lending programs for Indigenous individuals living on reserves as well as bank accounts for persons with disabilities, created an Entrepreneurs with Disabilities program to provide business loans and coaching
Some of the diversity-focused partnerships Canadian Centre for Diversity and Inclusion, Open Door Group, posAbilities, Reconciliation Canada

Recognized as one of Canada's Greenest Employers

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 18, 2018)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Greenest Employers (2018):

  • Vancity's head office employees have consistently achieved waste diversion rates of over 85% through aggressive recycling and composting programs -- the credit union also works directly with landlords to encourage recycling and additional diversion programs, and maintains aggressive waste and composting programs at 50 branch locations
  • Vancity encourages its customers to make sustainable choices through a number of green financial products, including socially and environmentally responsible investment funds, a special "enviro VISA" with donations of at least 5% of profits to local environmental projects, and discounted loans for the purchase of fuel-efficient, hybrid and electric cars
Electric vehicle charging stations at Vancity's offices  

Highlights

Industry Credit Unions
Major Canadian hiring locations Vancouver BC, Victoria BC
Full-time employees in Canada 2,050
Employee green team Vancity Environmental Sustainability Team (includes 65 volunteers)
Senior executive who oversees initiatives Director, Facility and Environmental Management
Green highlights enviro Visa (donates at least 5% of profits to local environmental projects), Green Business Program (helps businesses integrate sustainability into their operations), IAC Inhance SRI Funds (investment portfolio of companies that incorporate environmental practices in managing their businesses), Clean Air Vehicle Loan (no maximum and no pre-payment penalties), Share Success program (gives 30% of net profits back to members and community organizations working to improve social, economic and environmental conditions), tracks greenhouse gas emissions (including tracking energy usage, employee commuting, business transportation and paper usage)
Extended recycling batteries, organics (at some locations), paper towels, metal
Commuter amenities transit subsidies, online car-pool sign-up, secure/sheltered bicycle parking, walk to public transit, telecommuter workstations
In-house environmental audit yes
External environmental audit yes
Publishes sustainability report yes
Some of the green community initiatives sponsorship of the annual Bike to Work Week (employees volunteer to host free bike maintenance and safe cycling workshops as well as celebration stations during the week), Hives for Humanity (bee keeping workshops for employees)
Other location LEED Gold
Building footprint includes PV solar panels, rainwater collection, green roof, solar water heating, geothermal heating/cooling, electric vehicle charging stations, heat recovery system to capture waste heat from IT computer server room, reflective e-glass, non CFC refrigerants, water-based paints, commercially harvested second-growth wood and recyclable carpets, centralized building controls (for shutting down lights and computer equipment), head office was certified to "Ceres Principles" in 1995 (prior to LEED certification standards), three branch locations are LEED Gold certified and one branch is LEED Silver certified, other building accreditation (BOMA etc.)

The Career Directory

Vancouver City Savings Credit Union has been selected for The Career Directory, our guide to entry-level recruitment for recent college and university graduates.
Vancity staff at the annual PNE fair

Highlights for New Grads

Industry Credit Unions
Full-time employees in Canada 1,001 to 2,500
Major Canadian hiring locations Vancouver BC, Victoria BC
Student opportunities paid internships, summer jobs, co-op opportunities
Training subsidies for professional accreditation, orientation program, online training, in-house training, mentoring, in-house career planning services, leadership training
Annual tuition maximum employer pays up to $2,400 in tuition subsidies for job-related courses per year
Typical new grad positions Treasury, Financial Services Representative, Customer Service Representative, Marketing Co-op Student, Filing Clerk, Administrative Intern, Online Marketing Intern and Web Experience Intern positions
Starting salary $30K to $35K
Work benefits health benefits for new employees, flexible work hours, telecommuting, transit subsidies
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job

Academic fields recruited

  • Bachelor of Commerce / Business Administration
    • Accounting
    • Finance
    • Information Systems
    • Marketing
  • Bachelor of Science
    • Computer Science
  • Community College Diploma
    • Accounting
    • Business
    • Computer Science
    • Financial Planning
    • Human Resources
    • Information Technology
    • Marketing / Sales
    • Purchasing / Logistics
  • Professional Accreditation
    • Accounting (CA)
    • Accounting (CGA)
    • Accounting (CMA)

Recruits at these schools

  • British Columbia Institute of Technology
  • Simon Fraser University
  • University of British Columbia

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