Vancouver City Savings Credit Union

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183 Terminal Ave
Vancouver, BC V6A 4G2
Vancouver City Savings Credit Union is a member-owned co-operative credit union, providing a range of financial products and services to members across the province.

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Vancouver City Savings Credit Union
Vancity employees on hand to welcome the credit union's members to the annual PNE fair

Recognized as one of Canada's Top 100 Employers

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 6, 2017)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Top 100 Employers (2018), Canada's Top Family-Friendly Employers (2018) and BC's Top Employers (2018) :

  • Vancity supports employees with young families through generous maternity and parental leave top-up payments for mothers (to 85% of salary for 52 weeks) as well as parental top-up for new fathers and adoptive parents (to 85% of salary for 35 weeks)
  • Along with being one of Canada's largest "Living Wage" employers (with starting pay rates much higher than the official minimum wage), Vancity helps employees save for the future with contributions to a defined benefit pension plan and a non-matching RSP plan (with an option for employees to contribute)
  • Vancity encourages ongoing employee development through in-house training initiatives and generous tuition subsidies for course at outside institutions (to $2,400 each year) -- and reaches out to the next generation of employees through summer employment, co-op and paid internship opportunities
Employees visiting the Vancity-sponsored 'Uninterrupted' art installation under Vancouver's Cambie Bridge over the summer of 2017

Employer Background

Industry Credit Unions
Established in Canada 1946
Major Canadian hiring locations Vancouver BC
Full-time employees in Canada 2,050
Part-time employees in Canada 398
Workforce engaged on a contract basis 7.7%
Average age of employees in Canada 42 years
Longest serving employee 41.5 years

Physical Workplace Rating: A

Commuter amenities transit subsidies, online car-pool sign-up, electric vehicle charging stations, secure/sheltered bicycle parking
Workplace features Vancity Centre is situated at the head of False Creek, an inlet to the Pacific Ocean that borders downtown Vancouver, the office was custom-built to include easy access to the Skytrain and features onsite shower facilities, instructor-led yoga and pilates classes, registered massage therapy services, telecommuter workstations, nap room, outdoor patio
Employee lounge amenities comfortable seating, unique rooftop "Sky Garden" and patio on the 12th floor
Other nearby amenities Creekside Community Centre, fitness club, False Creek Seawall, daycare, restaurants, TELUS World of Science, Granville island, Olympic Village, Gastown, Yaletown

Work Atmosphere & Communications Rating: B+

Recent social events To Infinity and Beyond employee recognition event with over 1,000 employees in attendance, Vancity Member Day at the Pacific National Exhibition, V After Dark annual recognition event to celebrate employee contributions
Cultural aspects business casual dress, casual dress Fridays, music while working, concierge services available
Employee communications intranet site, company newsletter, internal social media

Financial Benefits & Compensation Rating: A+

Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-benefit (DB) pension, non-matching RSP
Long-term planning retirement planning assistance, phased-in retirement work options, life & disability insurance
Profit-sharing plan available to all employees
Referral bonuses (max) new employee referral bonuses (up to $800) for some positions
Signing bonuses available for some positions
Additional financial benefits low-interest home loans, discounted financial services, interest-free computer purchase loan program, employees have option to contribute to the non-matching RSP plan

Health & Family-Friendly Benefits Rating: A

Health plan note Vancity has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 17 hours per week
Waiting period for coverage 90 days
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage employee assistance (EAP) plan, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
In vitro fertilization (IVF) $2,500 per lifetime
Maternity top-up (mothers) up to 85% of salary for 17 weeks
Parental top-up (mothers) up to 85% of salary for 35 weeks
Parental top-up (fathers) up to 85% of salary for 37 weeks
Adoption top-up up to 85% of salary for 37 weeks
Additional family-friendly benefits extended parental leave to unpaid leave
Alternative work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting, earned days off program
Additional family-friendly information care time policy which can be used for personal illness, severe illness of an immediate family member, emergency child arrangements and eldercare arrangements

Vacation & Personal Time-Off Rating: B+

Vacation note Vancity has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 4 years of employment
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Unpaid leave maximum 24 months
Additional time-off information some employees receive 4 weeks of vacation to start and work to a maximum of 6 weeks vacation

Employee Engagement & Performance Rating: A+

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, long-service awards, tailored and unique rewards (i.e. travel)
In-house survey period in-house surveys are conducted every 6 months
Outside survey period outside consultant surveys are held every 3 months

Training & Skills Development Rating: A+

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $2,400 in tuition subsidies for job-related courses per year
Unrelated tuition subsidies employer covers up to 100% of tuition per year for courses unrelated to current position
Unrelated tuition maximum employer pays up to $2,400 in tuition subsidies per year for courses unrelated to current position
Unique training & development programs unique live and work co-op training option for employees interested in living in Bologna, Italy (where co-operatives account for one-third of the GDP), 4-month secondments for employees who want to spend time working at a non-profit organization in BC, opportunity to participate in the international Master of Management Co-operative and Credit Unions Program

Community Involvement Rating: A+

Scope of charitable involvement local, national
Employee charitable involvement employees are involved in selection of charities
Total employee volunteer hours (on company time) over 456 hours last year
Total number of charities supported last year approximately 299 charitable and community organizations were supported last year
Some of the community organizations supported Catalyst Community Developments Society, Open Green Building Society, Kahlsa Diwan Society, Vancouver Island Social Innovation Zone
Charitable giving matches employee donations, matches employee volunteer hours with company donations
Community highlight Vancity's community investment team is guided by the following principles: growing the cooperative economy, reducing its environmental footprint and acting on social justice and financial inclusion.

Recognized as one of Canada's Top Employers for Young People

By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Feb 8, 2018)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Top Employers for Young People (2018):

  • Vancity offers a unique live and work co-op training option for employees interested in living in Bologna, Italy, where co-operatives account for one-third of the GDP -- additionally, the credit union provides 4-month secondments for employees who wish to work with BC-based non-profit organizations
  • Vancity manages a Youth Intern Program to provide work experience to young people between the ages of 19 and 35 who face barriers to employment
Vancity employees sharing ideas in one of the meeting rooms at the credit union's head office in Vancouver

Highlights

Industry Credit Unions
Major Canadian hiring locations Vancouver BC
Full-time employees in Canada 2,050
Student opportunities summer jobs, co-op opportunities, paid internships
Related tuition subsidies employer covers up to 100% of tuition per year
Annual tuition maximum employer pays up to $2,400 in tuition subsidies for job-related courses per year
Career development in-house training, online training, in-house career planning services, mentoring, leadership training, online employee skills inventory, apprenticeship/skilled trades programs
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Unique initiatives Explorer Network provides opportunities for employees from all levels to work on a strategic idea or initiative on a voluntary basis

Recognized as one of Canada's Best Diversity Employers

By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Mar 1, 2018)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Best Diversity Employers (2018):

  • In partnership with the Vancouver School Board, Vancity piloted a work experience program for high school students with disabilities last year, and, contracted Focus Professional Services to employ 8 individuals with autism in functional testing and data quality roles
  • Through the job carving process, Vancity created a new role to support administrative work within the organization's various branches -- the position was developed in collaboration with various community partners and Vancity has hired a number of neuro-diverse individuals for 22 pilot locations
Colleagues at Vancity catch up in the hallway
"Vancity has worked with me from the very beginning by adapting my workstation, making sure washrooms and work areas were accessible, and educating my colleagues about the service dog I had at the time. More recently they purchased voice recognition software that I can use with our banking platforms to enable me to do my job more effectively. Also, when it became clear that my limited hand function was making the multitasking nature of my job difficult, they were willing to make accommodations to my current job description and responsibilities to work with my strengths. Everyone wants to be accepted, supported, and valued as an employee. I am no different. At Vancity, people see my strengths not just my limitations. I appreciate their commitment to being an inclusive workplace." Tammy V., Member Service Representative

Highlights

Industry Credit Unions
Major Canadian hiring locations Vancouver BC
Full-time employees in Canada 2,050
Formal diversity strategy has a defined strategy to achieve diversity and inclusion goals
Formal commitment Indigenous partnership strategy to support urban Indigenous peoples and First Nation communities
Employee resource groups Diversity and Inclusion Alliance (50 members, engages workforce on related issues)
Diversity highlights Vancity's President and CEO, Tamara Vrooman, was appointed to the provincial government as a Co-Chair of the President's Group, which is tasked with identifying barriers to employment for persons with disabilities as part of the province's Accessibility 2024 plan, manages lending programs for Indigenous individuals living on reserves as well as bank accounts for persons with disabilities, created an Entrepreneurs with Disabilities program to provide business loans and coaching
Some of the diversity-focused partnerships Canadian Centre for Diversity and Inclusion, Open Door Group, posAbilities, Reconciliation Canada

Recognized as one of Canada's Greenest Employers

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 18, 2018)

Here are some of the reasons why Vancouver City Savings Credit Union was selected as one of Canada's Greenest Employers (2018):

  • Vancity's head office employees have consistently achieved waste diversion rates of over 85% through aggressive recycling and composting programs -- the credit union also works directly with landlords to encourage recycling and additional diversion programs, and maintains aggressive waste and composting programs at 50 branch locations
  • Vancity encourages its customers to make sustainable choices through a number of green financial products, including socially and environmentally responsible investment funds, a special "enviro VISA" with donations of at least 5% of profits to local environmental projects, and discounted loans for the purchase of fuel-efficient, hybrid and electric cars
Electric vehicle charging stations at Vancity's offices

Highlights

Industry Credit Unions
Major Canadian hiring locations Vancouver BC
Full-time employees in Canada 2,050
Employee green team Vancity Environmental Sustainability Team (includes 65 volunteers)
Senior executive who oversees initiatives Director, Facility and Environmental Management
Green highlights enviro Visa (donates at least 5% of profits to local environmental projects), Green Business Program (helps businesses integrate sustainability into their operations), IAC Inhance SRI Funds (investment portfolio of companies that incorporate environmental practices in managing their businesses), Clean Air Vehicle Loan (no maximum and no pre-payment penalties), Share Success program (gives 30% of net profits back to members and community organizations working to improve social, economic and environmental conditions), tracks greenhouse gas emissions (including tracking energy usage, employee commuting, business transportation and paper usage)
Extended recycling batteries, organics (at some locations), paper towels, metal
Commuter amenities transit subsidies, online car-pool sign-up, secure/sheltered bicycle parking, walk to public transit, telecommuter workstations
In-house environmental audit yes
External environmental audit yes
Publishes sustainability report yes
Some of the green community initiatives sponsorship of the annual Bike to Work Week (employees volunteer to host free bike maintenance and safe cycling workshops as well as celebration stations during the week), Hives for Humanity (bee keeping workshops for employees)
Other location LEED Gold
Building footprint includes PV solar panels, rainwater collection, green roof, solar water heating, geothermal heating/cooling, electric vehicle charging stations, heat recovery system to capture waste heat from IT computer server room, reflective e-glass, non CFC refrigerants, water-based paints, commercially harvested second-growth wood and recyclable carpets, centralized building controls (for shutting down lights and computer equipment), head office was certified to "Ceres Principles" in 1995 (prior to LEED certification standards), three branch locations are LEED Gold certified and one branch is LEED Silver certified, other building accreditation (BOMA etc.)

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