Recognized as one of BC's Top Employers (2018)
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Feb 22, 2018)
Here are some of the reasons why Wesgroup Equipment LLP was selected as one of BC's Top Employers (2018):
- Wesgroup Equipment LLP starts the majority of its new employees with 3 weeks of paid vacation and considers previous work experience when setting individual vacation entitlements
- Wesgoup Equipment LLP encourages employees to save for the future with matching RSP contributions -- and helps employees ease into retirement with phased-in retirement work options
- Wesgroup Equipment LLP provides the majority of its new moms with maternity leave top-up payments (to 75% of salary for 15 weeks) and helps employees balance their work and personal lives with telecommuting and flexible work hour options, varying by position
Multiple businesses come together at Wesgroup Equipment
At Wesgroup Equipment, delivering an exceptional customer experience is something staff rally behind. Leaders believe recognition is key to moving the customer and employee experiences forward, so employees nominate co-workers who are delivering a great experience to customers or to each other.
Based on nominations, G.R.I.T. awards are given out to employees every month -- "because they're displaying behaviour that supports the culture we're building," as CEO Dhar Dhaliwal notes. Then, every year, employees who have displayed consistency throughout the year are honoured with the top performance award, called True G.R.I.T., which includes an all-expenses-paid trip for two to a warm and sunny destination. "I refer to them as our 'poster' employees," Dhaliwal says. "They exemplify everything we want from our team members."
Surrey-based Wesgroup Equipment is the parent company of Williams Machinery and Westerra Equipment. Dhaliwal came on board in 2010 as the VP of Finance and took over as CEO in 2014. Since then, his job has been about reinvention. "We've brought multiple cultures into one," he says, "taking small, family-owned businesses and investing in them to improve their performance." In the past three years, the group has grown by about 30 per cent. "There's been a lot of rapid change," Dhaliwal adds. "It's been a lot of fun and a challenge at the same time."
There has been a lot of focus on getting the right people in the right roles, and, through that, an engaged, energetic culture has developed. "Our people want to be successful," says Dhaliwal. "They all want to win."
The company invests in training its people, with the goal of growing talent internally -- and keeping them. Gurpreet Bering is a Road Service Technician for Westerra in Abbotsford. After a four-year apprenticeship, he became a field technician. "I wanted to be at a place I wanted to stay," says Bering. "There's so much room for growth. If you have your mind set on something, there's no way you should not be able to reach it as long as you're working hard."
The young talent is eager to learn and the older employees share their knowledge and experience. And even though some of the companies that make up Wesgroup Equipment have been around for over 100 years, Dhaliwal says, "I think of us as a young organization. We're continuously improving and looking for better ways to provide a great customer and employee experience."