Top Employer: Xerox Canada Ltd.

Recognized as one of Canada's Top 100 Employers

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)

Here are some of the reasons why Xerox Canada Ltd. was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019) :

Through Xerox Canada's "Bwell" program, employees can access a number of online tools and health and wellness resources, including information on related initiatives such as the company's spring fitness challenge
Along with offering paid time off to volunteer, Xerox Canada manages the Xerox Employee Initiated Philanthropy program to provide financial assistance to non-profit organizations where employees regularly volunteer their time
Xerox Canada helps employees prepare for life after work with a defined contribution pension plan and retirement planning assistance -- retirees can also stay connected through the company-subsidized Xerox Canada Retiree Association, which organizes an annual general meeting for its members as well as a quarterly retiree executive committee meeting, which is attended by current executives

Xerox Canada employees listening to a senior leader speak during a Coffee Chat session

Employer Background

Industry	Computer Technology and Services
Established in Canada	1952
Publicly traded	yes
Parent company	Xerox Corporation
Parent company head office	Norwalk, CT, United States
Major Canadian hiring locations	Dartmouth NS, Saint John NB, Montréal QC, Ottawa ON, Toronto ON, Calgary AB, Vancouver BC, Halifax NS, Thunder Bay ON, Edmonton AB, Winnipeg MB, Saskatoon SK, Regina SK, Québec QC, Kitchener ON
Full-time employees in Canada	2,511
Part-time employees in Canada	18
Full-time employees worldwide	36,227
Workforce engaged on a contract basis	2%
Average age of employees in Canada	36 years
Longest serving employee	44 years

Physical Workplace Rating: A+

Commuter amenities	electric vehicle charging stations, secure/sheltered bicycle parking
Workplace features	Xerox's new York Mills head office (known as "X@Y") was designed with substantial employee feedback on everything from the location to the design, technology and even the naming of the rooms, the LEED Gold-certified building features the Xerox art collection displayed throughout the office, distinctive work areas from harvest tables to booths and private pods, state-of-the-art video conferencing system for virtual meetings, onsite demo room, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, outdoor barbecue, discounts at local restaurants, and a private garden and outside eating area
Employee lounge amenities	comfortable seating, fireplace, music, television, board games, soundproof lounge rooms and libraries without phone or electrical connections for reading or thinking quietly
Onsite cafeteria	healthy menus, special diet menus, take-home meals
Snacks available	fresh fruit, sweet snacks
Onsite fitness facility	shared-use facility, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (body pump, body step), rowing machines, weights, sauna, shower facilities, open 24/7, massage chairs, virtual fitness sessions, virtual cycling
Other nearby amenities	St. Andrew's Square, Banbury Community Centre, York Mills Arena, fitness club, York Mills Park, York Mills Valley Park, daycare, restaurants, shopping mall, dog park, Don Valley Golf Course

Work Atmosphere & Communications Rating: A

Employee social committee name	Fun Squad (est. 1985)
Recent social events	holiday party for employees and their children, summer barbecue, January kickoff event, Halloween costume contest, Great Xerox Easter Egg hunt, ugly holiday sweater competition, Xerox alumni group
Cultural aspects	employee sports teams, casual dress (e.g. jeans) daily, music while working, concierge services available, organized social activities for retirees
Employee communications	intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications	Take 60 (weekly video blog series from senior leadership)

Financial Benefits & Compensation Rating: B+

Outside salary surveys	participates in outside salary surveys every 6 months
Employee salary reviews	individual salaries are reviewed every 12 months
Long-term savings	defined-contribution (DC) pension, matching RSP
Long-term planning	retirement planning assistance, life & disability insurance
Referral bonuses (max)	new employee referral bonuses (up to $5,000) for some positions
Signing bonuses	available for some positions
Additional financial benefits	subsidized home insurance, subsidized auto insurance, discounted auto lease rates, discounted Xerox products and supplies, discounts on Apple products, discounts offered by Perkopolis which includes everything from theatre tickets to home, car and life insurance

Health & Family-Friendly Benefits Rating: B+

Health plan note	Xerox Canada has multiple employee groups, health plans may vary by position
Health plan premium	as part of the health plan, the employer pays up to 80% of the premiums
Flexible coverage	health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage	19 hours per week
Waiting period	there is no waiting period for coverage
Family coverage option	yes
Retiree coverage with no age limit	yes
Dental coverage	routine, restorative
Traditional coverage (e.g. prescription drugs)	yes
Other health plan information	employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Fitness club subsidy	up to $250 each year
Additional health and wellness information	"Bwell" program, which provides access to online tools and resources, including company initiatives such as the Spring Fitness Challenge
Family-friendly benefits note	Xerox Canada has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers)	up to 80% of salary for 17 weeks
Parental top-up (fathers)	up to 80% of salary for 17 weeks
Adoption top-up	up to 80% of salary for 17 weeks
Additional family-friendly benefits	daycare centre onsite
Alternative work options	flexible work hours, shortened work week (fewer hours with less pay), telecommuting, reduced summer hours

Vacation & Personal Time-Off Rating: B-

Vacation note	Xerox Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance	new employees receive 2 weeks of paid vacation after their first year on the job
Vacation jump	vacation increases after 2 years of employment
Maximum vacation allowance	employees move to a maximum of 6 weeks of vacation over their career
Personal paid days off	employees can schedule 6 personal days off each year, as needed
Company paid days off	employees receive 2 personal days off, as determined by their employer
Unpaid leave maximum	12 months
Self-funded/deferred salary leave maximum	12 months
Additional time-off information	vacation purchase program which allows employees to purchase up to 2 weeks of additional vacation time

Employee Engagement & Performance Rating: A

Employee performance reviews	employees receive individual performance reviews every 4 months
Managers receive performance review training	yes
360° feedback option	as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback	employees can also provide confidential feedback on their manager's performance
Exit interview	exit interview option is available for departing employees
Performance recognition	individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (i.e. travel), "CRED" Xerox value awards to recognize employees who exemplify the company's values of collaboration, results-driven, empowered and disciplined, President's Club for top performers (all-inclusive trip), internal applause program, quarterly reward and recognition sessions (team dependent)
In-house survey period	in-house surveys are conducted every 12 months
Outside survey period	outside consultant surveys are held every 12 months

Training & Skills Development Rating: A+

Career planning	in-house career planning services, online employee skills inventory
In-house training initiatives	apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation, mentoring to transfer retirees' skills
Annual tuition maximum	employer pays up to $6,000 in tuition subsidies for job-related courses per year
Unrelated tuition maximum	employer pays up to $6,000 in tuition subsidies per year for courses unrelated to current position
Unique training & development programs	reverse mentoring, Learning@Xerox (access to more than 3,000 online courses), Innovation Table (employees are nominated by Canadian leadership to help generate actionable ideas for innovation and growth)

Community Involvement Rating: A

Scope of charitable involvement	local, national, international
Employee charitable involvement	employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 1 paid day)
Total employee volunteer hours (on company time)	over 4,984 hours last year
Total number of charities supported last year	approximately 309 charitable and community organizations were supported last year
Some of the community organizations supported	United Way, Pride at Work, FIRST Robotics, Canadian Cancer Society, Canadian Mental Health Association, Children's Wish Foundation
Charitable giving	matches employee donations
Community highlight	Xerox Canada maintains the WeCAN Giving Strategy, which was developed in response to employee feedback on charitable causes they felt were most important (helping kids get a healthy start and feeding those in need). Additionally, the company provides financial assistance to non-profit organizations where employees regularly volunteer their time, matching an impressive $170,000 in employee donations in Canada in the past year.

Xerox Canada Ltd.

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