Xerox Canada Ltd.

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20 York Mills Rd, Suite 500
Box 70
North York, ON M2P 2C2
Xerox Canada Ltd. is a supplier of document management technology such as printing and publishing systems, digital copiers, laser and solid ink printers and fax machines, and provides support services including in-house production, mailrooms, and online document repositories.

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Xerox Canada Ltd.
Xerox Canada employees trying out the company's products during Connect Key Day, an event celebrating the launch of the company's new Connect Key devices  

Recognized as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019):

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)

Here are some of the reasons why Xerox Canada Ltd. was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019):

  • Through Xerox Canada's "Bwell" program, employees can access a number of online tools and health and wellness resources, including information on related initiatives such as the company's spring fitness challenge
  • Along with offering paid time off to volunteer, Xerox Canada manages the Xerox Employee Initiated Philanthropy program to provide financial assistance to non-profit organizations where employees regularly volunteer their time
  • Xerox Canada helps employees prepare for life after work with a defined contribution pension plan and retirement planning assistance -- retirees can also stay connected through the company-subsidized Xerox Canada Retiree Association, which organizes an annual general meeting for its members as well as a quarterly retiree executive committee meeting, which is attended by current executives
Xerox Canada employees listening to a senior leader speak during a Coffee Chat session  

Employer Background

Industry Computer technology and services
Established in Canada 1952
Publicly traded yes
Parent company Xerox Corporation
Parent company head office Norwalk, CT, United States
Major Canadian hiring locations Dartmouth NS, Saint John NB, Montréal QC, Ottawa ON, Toronto ON, Calgary AB, Vancouver BC, Halifax NS, Thunder Bay ON, Edmonton AB, Winnipeg MB, Saskatoon SK, Regina SK, Québec QC, Kitchener ON
Full-time employees in Canada 2,511
Part-time employees in Canada 18
Full-time employees worldwide 36,227
Workforce engaged on a contract basis 2%
Average age of employees in Canada 36 years
Longest serving employee 44 years

Physical Workplace Rating: A+

Commuter amenities electric vehicle charging stations, secure/sheltered bicycle parking
Workplace features Xerox's new York Mills head office (known as "X@Y") was designed with substantial employee feedback on everything from the location to the design, technology and even the naming of the rooms, the LEED Gold-certified building features the Xerox art collection displayed throughout the office, distinctive work areas from harvest tables to booths and private pods, state-of-the-art video conferencing system for virtual meetings, onsite demo room, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, outdoor barbecue, discounts at local restaurants, and a private garden and outside eating area
Employee lounge amenities comfortable seating, fireplace, music, television, board games, soundproof lounge rooms and libraries without phone or electrical connections for reading or thinking quietly
Onsite cafeteria healthy menus, special diet menus, take-home meals
Snacks available fresh fruit, sweet snacks
Onsite fitness facility shared-use facility, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (body pump, body step), rowing machines, weights, sauna, shower facilities, open 24/7, massage chairs, virtual fitness sessions, virtual cycling
Other nearby amenities St. Andrew's Square, Banbury Community Centre, York Mills Arena, fitness club, York Mills Park, York Mills Valley Park, daycare, restaurants, shopping mall, dog park, Don Valley Golf Course

Work Atmosphere & Communications Rating: A

Employee social committee name Fun Squad (est. 1985)
Recent social events holiday party for employees and their children, summer barbecue, January kickoff event, Halloween costume contest, Great Xerox Easter Egg hunt, ugly holiday sweater competition, Xerox alumni group
Cultural aspects employee sports teams, casual dress (e.g. jeans) daily, music while working, concierge services available, organized social activities for retirees
Employee communications intranet site, company newsletter, traditional/email suggestion box, internal social media
Other in-house communications Take 60 (weekly video blog series from senior leadership)

Financial Benefits & Compensation Rating: B+

Outside salary surveys participates in outside salary surveys every 6 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension, matching RSP
Long-term planning retirement planning assistance, life & disability insurance
Referral bonuses (max) new employee referral bonuses (up to $5,000) for some positions
Signing bonuses available for some positions
Additional financial benefits discounted home insurance, discounted auto insurance, discounted auto lease rates, discounted Xerox products and supplies, discounts on Apple products, discounts offered by Perkopolis which includes everything from theatre tickets to home, car and life insurance

Health & Family-Friendly Benefits Rating: B+

Health plan note Xerox Canada has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 80% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 19 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Retiree coverage with no age limit yes
Dental coverage routine, restorative
Traditional coverage (e.g. prescription drugs) yes
Other health plan information employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy)
Fitness club subsidy up to $250 each year
Additional health and wellness information "Bwell" program, which provides access to online tools and resources, including company initiatives such as the Spring Fitness Challenge
Family-friendly benefits note Xerox Canada has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 80% of salary for 17 weeks
Parental top-up (fathers) up to 80% of salary for 17 weeks
Adoption top-up up to 80% of salary for 17 weeks
Additional family-friendly benefits daycare centre onsite
Alternative work options flexible work hours, shortened work week (fewer hours with less pay), telecommuting, reduced summer hours

Vacation & Personal Time-Off Rating: B-

Vacation note Xerox Canada has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 2 years of employment
Maximum vacation allowance employees move to a maximum of 6 weeks of vacation over their career
Personal paid days off employees can schedule 6 personal days off each year, as needed
Company paid days off employees receive 2 personal days off, as determined by their employer
Unpaid leave maximum 12 months
Self-funded/deferred salary leave maximum 12 months
Additional time-off information vacation purchase program which allows employees to purchase up to 2 weeks of additional vacation time

Employee Engagement & Performance Rating: A

Employee performance reviews employees receive individual performance reviews every 4 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (i.e. travel), "CRED" Xerox value awards to recognize employees who exemplify the company's values of collaboration, results-driven, empowered and disciplined, President's Club for top performers (all-inclusive trip), internal applause program, quarterly reward and recognition sessions (team dependent)
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development Rating: A+

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation, mentoring to transfer retirees' skills
Annual tuition maximum employer pays up to $6,000 in tuition subsidies for job-related courses per year
Unrelated tuition maximum employer pays up to $6,000 in tuition subsidies per year for courses unrelated to current position
Unique training & development programs reverse mentoring, Learning@Xerox (access to more than 3,000 online courses), Innovation Table (employees are nominated by Canadian leadership to help generate actionable ideas for innovation and growth)

Community Involvement Rating: A

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 1 paid day)
Total employee volunteer hours (on company time) over 4,984 hours last year
Total number of charities supported last year approximately 309 charitable and community organizations were supported last year
Some of the community organizations supported United Way, Pride at Work, FIRST Robotics, Canadian Cancer Society, Canadian Mental Health Association, Children's Wish Foundation
Charitable giving matches employee donations
Community highlight Xerox Canada maintains the WeCAN Giving Strategy, which was developed in response to employee feedback on charitable causes they felt were most important (helping kids get a healthy start and feeding those in need). Additionally, the company provides financial assistance to non-profit organizations where employees regularly volunteer their time, matching an impressive $170,000 in employee donations in Canada in the past year.

Recognized as one of Canada's Top Employers for Young People (2019):

By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Jan 17, 2019)

Here are some of the reasons why Xerox Canada Ltd. was selected as one of Canada's Top Employers for Young People (2019):

  • Xerox Canada offers a variety of co-op opportunities across its corporate operations as well as its research centre in a variety of disciplines including finance, human resources, IT and marketing
  • Xerox Canada manages the YP NeXus group to provide young professionals with unique opportunities to network with executives and peers and mentor incoming summer students
  • Xerox Canada organizes team building and learning days to allow employees from all lines of business to brainstorm new ideas, discuss strategy and have fun -- learning days are typically held offsite and past events have included boat tours, baseball games and overnight stays in Muskoka
Xerox Canada employees participating in Jerseys for Humboldt  

Highlights

Industry Computer technology and services
Major Canadian hiring locations Dartmouth NS, Saint John NB, Montréal QC, Ottawa ON, Toronto ON, Calgary AB, Vancouver BC, Halifax NS, Thunder Bay ON, Edmonton AB, Winnipeg MB, Saskatoon SK, Regina SK, Québec QC, Kitchener ON
Full-time employees in Canada 2,511
Student opportunities summer jobs, co-op opportunities, paid internships
Annual tuition maximum employer pays up to $6,000 in tuition subsidies for job-related courses per year
Career development in-house training, online training, in-house career planning services, mentoring, leadership training, online employee skills inventory, apprenticeship/skilled trades programs
Vacation allowance new employees receive 2 weeks of paid vacation after their first year on the job
Unique initiatives reverse mentoring on topics such as social media, technology and the latest workplace trends

Recognized as one of Canada's Greenest Employers (2019):

By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Apr 14, 2019)

Here are some of the reasons why Xerox Canada Ltd. was selected as one of Canada's Greenest Employers (2019):

  • Xerox Canada launched "Energy Challenge 2012" back in 2003 to reduce its greenhouse gas emission by 10 per cent in 10 years -- the company managed to exceed that target and reduce emissions by 42 per cent, and has since set the "20 per cent by 2020" target over the 2012 baseline year, with the ultimate goal of becoming a climate-neutral organization
  • Xerox Canada's technology is designed to help customers measure and reduce the impact of their own print operations through the use of solid ink technology, which produces 90 per cent less waste than some cartridge-based systems, the ConnectKey software platform, to help clients manage printing and reduce the need for additional printers, and the unique Print Relief Certification program, which tracks customer paper usage and calculates a paper footprint, ultimately showing the specific number of trees consumed and needed for replanting
  • Xerox Canada encourages employees to get involved and be recognized for their sustainability initiatives through a number of programs including the Environmental Faces of Xerox Award, which allows employees to nominate their green colleagues, The Earth Awards' international program, to recognize individuals and teams for their environmental initiatives, and the Canadian Sustainability at Work group, dedicated to sharing green tips, stories and resources via internal social media
Employees from Xerox Canada's Toronto office participating in the annual CN Tower Climb in support of the United Way  

Highlights

Industry Computer technology and services
Major Canadian hiring locations Dartmouth NS, Saint John NB, Montréal QC, Ottawa ON, Toronto ON, Calgary AB, Vancouver BC, Halifax NS, Thunder Bay ON, Edmonton AB, Winnipeg MB, Saskatoon SK, Regina SK, Québec QC, Kitchener ON
Full-time employees in Canada 2,511
Employee green team Xerox Environment and Sustainability Team, employee green teams varying by location
Senior executive who oversees initiatives Vice President, Environment, Health, Safety and Sustainability
Publishes sustainability report yes
Green highlights Environmental Faces of Xerox Award (employees can nominate sustainability leaders), The Earth Awards (international awards program to recognize individuals and teams for environmental initiatives), Canadian Sustainability at Work group (dedicated to sharing green tips, stories and resources via internal social media), Green World Alliance and the Environmental Asset Recovery Program/EARP (consumer facing programs to ensure ink cartridges and imaging supplies are returned for reuse or proper recycling), solid ink technology (produces 90 per cent less waste versus cartridge-based systems), the ConnectKey software platform to better manage and reduce the need for additional printers, Print Relief Certification (program to track customer paper use and calculates the paper footprint, showing the specific number of trees consumed)
Building footprint includes LED retrofit lighting program in owned locations, Energy Challenge 2012 (est. 2003) to reduce greenhouse gas emission by 10 per cent in 10 years (emissions were cut by 42 per cent), new target is 20 per cent by 2020 over the 2012 baseline year, with the ultimate goal of becoming climate-neutral
Extended recycling organics, e-waste, each employees has a recycling container paired with a very small garbage container at their desks, Xerox Learning Centre has moved to reusable cutlery and dishware for lunches
Commuter amenities walk to public transit, secure/sheltered bicycle parking, electric vehicle charging stations
Community partnerships Global Earth Day Team (creates engaging activities during Earth Month to raise sustainability awareness), Environmental Defence (annual internship program for Master's students)

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