Recognized as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019):
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors (Nov 8, 2018)
Here are some of the reasons why Xerox Canada Ltd. was selected as one of Canada's Top 100 Employers (2019) and Greater Toronto's Top Employers (2019):
- Through Xerox Canada's "Bwell" program, employees can access a number of online tools and health and wellness resources, including information on related initiatives such as the company's spring fitness challenge
- Along with offering paid time off to volunteer, Xerox Canada manages the Xerox Employee Initiated Philanthropy program to provide financial assistance to non-profit organizations where employees regularly volunteer their time
- Xerox Canada helps employees prepare for life after work with a defined contribution pension plan and retirement planning assistance -- retirees can also stay connected through the company-subsidized Xerox Canada Retiree Association, which organizes an annual general meeting for its members as well as a quarterly retiree executive committee meeting, which is attended by current executives

Xerox Canada employees listening to a senior leader speak during a Coffee Chat session
Employer Background
Industry | Computer technology and services |
Established in Canada | 1952 |
Publicly traded | yes |
Parent company | Xerox Corporation |
Parent company head office | Norwalk, CT, United States |
Major Canadian hiring locations | Dartmouth NS, Saint John NB, Montréal QC, Ottawa ON, Toronto ON, Calgary AB, Vancouver BC, Halifax NS, Thunder Bay ON, Edmonton AB, Winnipeg MB, Saskatoon SK, Regina SK, Québec QC, Kitchener ON |
Full-time employees in Canada | 2,511 |
Part-time employees in Canada | 18 |
Full-time employees worldwide | 36,227 |
Workforce engaged on a contract basis | 2% |
Average age of employees in Canada | 36 years |
Longest serving employee | 44 years |
Physical Workplace Rating: A+
Commuter amenities | electric vehicle charging stations, secure/sheltered bicycle parking |
Workplace features | Xerox's new York Mills head office (known as "X@Y") was designed with substantial employee feedback on everything from the location to the design, technology and even the naming of the rooms, the LEED Gold-certified building features the Xerox art collection displayed throughout the office, distinctive work areas from harvest tables to booths and private pods, state-of-the-art video conferencing system for virtual meetings, onsite demo room, telecommuter workstations, sit-stand workstations, private phone booth, nap room, religious observance room, outdoor barbecue, discounts at local restaurants, and a private garden and outside eating area |
Employee lounge amenities | comfortable seating, fireplace, music, television, board games, soundproof lounge rooms and libraries without phone or electrical connections for reading or thinking quietly |
Onsite cafeteria | healthy menus, special diet menus, take-home meals |
Snacks available | fresh fruit, sweet snacks |
Onsite fitness facility | shared-use facility, subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (body pump, body step), rowing machines, weights, sauna, shower facilities, open 24/7, massage chairs, virtual fitness sessions, virtual cycling |
Other nearby amenities | St. Andrew's Square, Banbury Community Centre, York Mills Arena, fitness club, York Mills Park, York Mills Valley Park, daycare, restaurants, shopping mall, dog park, Don Valley Golf Course |
Work Atmosphere & Communications Rating: A
Employee social committee name | Fun Squad (est. 1985) |
Recent social events | holiday party for employees and their children, summer barbecue, January kickoff event, Halloween costume contest, Great Xerox Easter Egg hunt, ugly holiday sweater competition, Xerox alumni group |
Cultural aspects | employee sports teams, casual dress (e.g. jeans) daily, music while working, concierge services available, organized social activities for retirees |
Employee communications | intranet site, company newsletter, traditional/email suggestion box, internal social media |
Other in-house communications | Take 60 (weekly video blog series from senior leadership) |
Financial Benefits & Compensation Rating: B+
Outside salary surveys | participates in outside salary surveys every 6 months |
Employee salary reviews | individual salaries are reviewed every 12 months |
Long-term savings | defined-contribution (DC) pension, matching RSP |
Long-term planning | retirement planning assistance, life & disability insurance |
Referral bonuses (max) | new employee referral bonuses (up to $5,000) for some positions |
Signing bonuses | available for some positions |
Additional financial benefits | subsidized home insurance, subsidized auto insurance, discounted auto lease rates, discounted Xerox products and supplies, discounts on Apple products, discounts offered by Perkopolis which includes everything from theatre tickets to home, car and life insurance |
Health & Family-Friendly Benefits Rating: B+
Health plan note | Xerox Canada has multiple employee groups, health plans may vary by position |
Health plan premium | as part of the health plan, the employer pays up to 80% of the premiums |
Flexible coverage | health plan is flexible with adjustable premiums and coverage levels |
Minimum hours worked for coverage | 19 hours per week |
Waiting period | there is no waiting period for coverage |
Family coverage option | yes |
Retiree coverage with no age limit | yes |
Dental coverage | routine, restorative |
Traditional coverage (e.g. prescription drugs) | yes |
Other health plan information | employee assistance (EAP) plan, semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, nutrition planning, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy) |
Fitness club subsidy | up to $250 each year |
Additional health and wellness information | "Bwell" program, which provides access to online tools and resources, including company initiatives such as the Spring Fitness Challenge |
Family-friendly benefits note | Xerox Canada has multiple employee groups, family-friendly policies may vary by position |
Maternity top-up (mothers) | up to 80% of salary for 17 weeks |
Parental top-up (fathers) | up to 80% of salary for 17 weeks |
Adoption top-up | up to 80% of salary for 17 weeks |
Additional family-friendly benefits | daycare centre onsite |
Alternative work options | flexible work hours, shortened work week (fewer hours with less pay), telecommuting, reduced summer hours |
Vacation & Personal Time-Off Rating: B-
Vacation note | Xerox Canada has multiple employee groups, vacation policies may vary by position |
Vacation allowance | new employees receive 2 weeks of paid vacation after their first year on the job |
Vacation jump | vacation increases after 2 years of employment |
Maximum vacation allowance | employees move to a maximum of 6 weeks of vacation over their career |
Personal paid days off | employees can schedule 6 personal days off each year, as needed |
Company paid days off | employees receive 2 personal days off, as determined by their employer |
Unpaid leave maximum | 12 months |
Self-funded/deferred salary leave maximum | 12 months |
Additional time-off information | vacation purchase program which allows employees to purchase up to 2 weeks of additional vacation time |
Employee Engagement & Performance Rating: A
Employee performance reviews | employees receive individual performance reviews every 4 months |
Managers receive performance review training | yes |
360° feedback option | as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work |
Confidential employee feedback | employees can also provide confidential feedback on their manager's performance |
Exit interview | exit interview option is available for departing employees |
Performance recognition | individual performance bonuses, on-the-spot rewards, peer-to-peer recognition awards, long-service awards, tailored and unique rewards (i.e. travel), "CRED" Xerox value awards to recognize employees who exemplify the company's values of collaboration, results-driven, empowered and disciplined, President's Club for top performers (all-inclusive trip), internal applause program, quarterly reward and recognition sessions (team dependent) |
In-house survey period | in-house surveys are conducted every 12 months |
Outside survey period | outside consultant surveys are held every 12 months |
Training & Skills Development Rating: A+
Career planning | in-house career planning services, online employee skills inventory |
In-house training initiatives | apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships, subsidies for professional accreditation, mentoring to transfer retirees' skills |
Annual tuition maximum | employer pays up to $6,000 in tuition subsidies for job-related courses per year |
Unrelated tuition maximum | employer pays up to $6,000 in tuition subsidies per year for courses unrelated to current position |
Unique training & development programs | reverse mentoring, Learning@Xerox (access to more than 3,000 online courses), Innovation Table (employees are nominated by Canadian leadership to help generate actionable ideas for innovation and growth) |
Community Involvement Rating: A
Scope of charitable involvement | local, national, international |
Employee charitable involvement | employees are involved in selection of charities, employees receive paid time off to volunteer, (up to 1 paid day) |
Total employee volunteer hours (on company time) | over 4,984 hours last year |
Total number of charities supported last year | approximately 309 charitable and community organizations were supported last year |
Some of the community organizations supported | United Way, Pride at Work, FIRST Robotics, Canadian Cancer Society, Canadian Mental Health Association, Children's Wish Foundation |
Charitable giving | matches employee donations |
Community highlight | Xerox Canada maintains the WeCAN Giving Strategy, which was developed in response to employee feedback on charitable causes they felt were most important (helping kids get a healthy start and feeding those in need). Additionally, the company provides financial assistance to non-profit organizations where employees regularly volunteer their time, matching an impressive $170,000 in employee donations in Canada in the past year. |
Recognized as one of Canada's Top Employers for Young People (2019):
By Kristina Leung and Richard Yerema, Mediacorp Canada Inc. staff editors (Jan 17, 2019)
Here are some of the reasons why Xerox Canada Ltd. was selected as one of Canada's Top Employers for Young People (2019):
- Xerox Canada offers a variety of co-op opportunities across its corporate operations as well as its research centre in a variety of disciplines including finance, human resources, IT and marketing
- Xerox Canada manages the YP NeXus group to provide young professionals with unique opportunities to network with executives and peers and mentor incoming summer students
- Xerox Canada organizes team building and learning days to allow employees from all lines of business to brainstorm new ideas, discuss strategy and have fun -- learning days are typically held offsite and past events have included boat tours, baseball games and overnight stays in Muskoka

Xerox Canada employees participating in Jerseys for Humboldt
Highlights
Industry | Computer technology and services |
Major Canadian hiring locations | Dartmouth NS, Saint John NB, Montréal QC, Ottawa ON, Toronto ON, Calgary AB, Vancouver BC, Halifax NS, Thunder Bay ON, Edmonton AB, Winnipeg MB, Saskatoon SK, Regina SK, Québec QC, Kitchener ON |
Full-time employees in Canada | 2,511 |
Student opportunities | summer jobs, co-op opportunities, paid internships |
Annual tuition maximum | employer pays up to $6,000 in tuition subsidies for job-related courses per year |
Career development | in-house training, online training, in-house career planning services, mentoring, leadership training, online employee skills inventory, apprenticeship/skilled trades programs |
Vacation allowance | new employees receive 2 weeks of paid vacation after their first year on the job |
Unique initiatives | reverse mentoring on topics such as social media, technology and the latest workplace trends |